Na Balam Hotel
Hotel in Isla Mujeres
3-Star Hotel
Reasons to book
Includes essentialsGarden, Pool, Air conditioner and more
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About this hotel
Beach hotel with outdoor pool, near North Beach
Guests at this beach hotel will appreciate convenient onsite amenities such as airport transportation and complimentary wireless internet access.
Na Balam Hotel offers 21 accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Each accommodation is individually furnished and decorated. 32-inch flat-screen televisions come with satellite channels. Bathrooms include showers and complimentary toiletries. Housekeeping is offered daily and hair dryers can be requested.
Recreational amenities at the hotel include an outdoor pool.
Guests at this beach hotel will appreciate convenient onsite amenities such as airport transportation and complimentary wireless internet access.
Na Balam Hotel offers 21 accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Each accommodation is individually furnished and decorated. 32-inch flat-screen televisions come with satellite channels. Bathrooms include showers and complimentary toiletries. Housekeeping is offered daily and hair dryers can be requested.
Recreational amenities at the hotel include an outdoor pool.
Children under 16 years old are not allowed in the swimming pool without adult supervision.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Internet / Wifi
Parking
Balcony or Patio
TV
Garden
Map of Isla Mujeres
Available Rooms
Poolside Room
2 Double • 581 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Two Bedroom Suite
2 King • 1119 ft²
Sleeps 5
+
You'll be directed to Expedia.com for availability & pricing
Poolside Suite
2 Double • 1 King
Sleeps 6
+
You'll be directed to Expedia.com for availability & pricing
RRRR
Reviews
3.0
The lady Anything at the front desk was rude. The room was OK, but there were steep steps going up to the second level. The room had a tiki roof, which was kind of cool but was poorly lit. It made it hard to get ready and put your make up on. The TV was small and mounted high and had a defective line through the LED screen. It did have Wi-Fi where you could log into your Netflix. The beds and pillows were hard. There were no washcloths. The resort did provide towels for the beach, which was in walking distance. Cabs were outside the hotel all times the resort uses the red beds on the beach, which are queen size beds free to use. They are behind bushes and don’t have a view, they are in the shade. The pool and hot tub were pretty and the surroundings were tropical. AC was a mini split in the room and worked good. The lock on the door was broken and it was hard to unlock and lock. The room overall needed maintenance. no amenities, such as a microwave or coffee pot. Free Limited breakfast across the street at the other hotel. Service there wasn’t great and slow. We had to walk across the street for coffee every morning. Price was right, but hotel could be maintained a little better. Maid service was top-notch. She asked us every day if we need towels or room cleaned. The room had a small porch where we could sit outside poolside. Check and check out was very easy. We rented a scooter downtown and was able to park it right outside the hotel with no problems.
4.0
Overall facilities are very nice and evokes a boutique peaceful feeling, but disappointed with the quality of construction, from door lock to closet, to bath accessories.
4.0
Proximity to the best beach in the Island
5.0
Perfect for me and my family of 5! Amazing location, 5-10 minute walk to everything, 2 mins to the beach! Loved the breakfast and the beach lounge beds that were included! Tropical jungle property shaded with pool and hot tub! We got a massage there- Rocio and Rosario have magic hands, amazing! The front desk staff was very helpful, Melissa was always happy to answer all our questions and give recommendations! Crazy but we had the best pizza we’ve ever had on Isla because she recommended Pizza Bella! I’d give 11/10 because it exceeded my expectations!! Highly recommend this property
5.0
The staff was very friendly and accommodating. I would recommend the property, we will visit again.
5.0
Very lovely , walkable to anywhere. Steps to the best beach! Great breakfast, everything was beautiful. Enjoyed the place ! Would recommend & stay there again.
3.0
We liked the area around the property. Close to the beach and within walking distance of a lot of places. Didn’t like not being able to use the pool after 8:30. Didn’t like the smell of the rooms, they smelled like urine. We had to ask for different sheets and comforters because we had bugs in the beds. We weren’t expecting anything extra a because the price was fair but we did expect better than what we got. Would not stay there again.
5.0
Loved this property!
5.0
Beautiful and quite
2.0
We loved the property, the location of this hotel was perfect and the cleaning service is excellent. However, the front staff is rude and my room was very noisy. You could hear birds, bats, construction and traffic all night long.
4.0
Very chill, but the meditation was a little cultish.
5.0
great beach access and rooms with lofts
5.0
We stayed for 4 nights and we will be back! The property is very well maintained and extremely quiet. We always opt out of hotel room upkeep but they did ask us if we needed more water or towels. The check in process was smooth and quick. The rooms are very plain and simple so if you're looking for a super luxurious place I dont think this would be a great fit for you. The rooms were basic but that was perfect for us because we only went to the room to sleep. We did get the poolside room so it gave us a great view of the pool. The beach is a 2-3 minute walk from the Hotel and the hotel provides day beds to Na Balam guests. There is also a server who comes around to the day beds so you can order beer, drinks, and food from the them and the aguachile was perfect. Na Balam will be a go to now. (:
5.0
We had the most peaceful stay at Nabalam. Tiny and tucked away little oasis. The rooms are basic, clean and perfect with great AC.
The best beach on the island is right outside your door. Beautiful white sand with gorgeous blue water. There is plenty of food and bars near by. The walkability is great.
There is breakfast included at the sister hotel across the road, we usually opted to go elsewhere. Highly recommend Mogagua.
The best part is you can return to the hotel after a busy day and its tranquility is amazing. Wonderful little pool, there is a spa and yoga!
I do miss daily greeting from the resident kitty Nabalam❤️
2.5
My family of four stayed in the two bedroom suite and from the moment we arrived, everything was wonderful. The shuttle from the airport was easy, the reception was warm, and the room was very spacious and comfortable. The location to the beach is very convenient and the breakfast was wonderful. The beds in the turquesa room were too firm, but that was the only complaint! The front desk was helpful with any questions we had.
5.0
Must stay , I’m coming back soon !!!
5.0
Great hotel the actual property is beautiful has beach access a nice deep shaded pool good breakfast and super cold ac in the rooms
4.0
Property was clean and was in a great location to get to restaurants, shops, etc. Free breakfast was good. Not great, but certainly not bad. Bed was like a slab of concrete, but also, not an uncommon thing on the island. Beach area was nice, but there were a ton of empty beach beds and they only let the hotel guests stay in a specific area off to the side for free or we could choose to pay $33.00 to stay in another area. Not a deal breaker, but somewhat senseless. I've stayed at many places on the island and this was definitely a place I would go again.
On a side note, I've been traveling to Isla Mujeres for over 25 years. It has always been one of my favorite vacation spots. It is beautiful, beaches are great, the restaurants are delicious, and until recently, it's been affordable. The last 2 times I've gone the prices have gone up considerably. Food and drinks have almost doubled, cab drivers changing the prices to a higher amount going to the same place, etc. My girlfriend had her credit cards stolen while her things were going through security at the airport; right out of the bag they were x-raying. I realize this could happen anywhere, but it was a horrible way to end the trip. Not the resorts fault, but we may start looking for for a new vacation spot.
5.0
Na Balam exceeded my expectations in every way.
5.0
We always have a pleasant time at Na Balaam. great spot for families that are looking for a low key experience. Location is primo! The cat was a big hit with granddaughter
4.0
Includes breakfast. Daybeds across thexstreet on beach are fantastic. Cool spot.
5.0
Wonderful stay at Na Balam which was a peaceful oasis just steps away from gorgeous Playa Norte. Breakfast was especially delicious and a huge bonus (coffee, a variety of eggs, toast, fresh fruit and fresh orange juice) with a view of the ocean each morning. What a great way to start each day! The housekeeping staff was really friendly and very helpful. We enjoyed the pool area and would have loved if the hot tub was just a little hotter! Thanks for a lovely stay.
5.0
Relaxing atmosphere. Very clean place.
2.5
Perfect location. Great quiet vibe (compared to the noisy city).
Great with sunbeds on the beach and excellent breakfast.
2.5
We loved the convenience of belong close to North beach and walking distance to Hidalgo St
5.0
It was perfect for our days at playa Norte
5.0
This was our 2nd stay and it was just as great as the first. Thank you.
5.0
I loved the hotel, my room, the amenities & close to the beach.
4.0
Charming real mexi-feel property, excellent proximity to beach, Super clean, friendly staff. Late check in poorly handled otherwise great
5.0
Love this place. Hate to give it a great review because it might become more popular! But the rooms are comfortable and the whole area is beautiful. Great location.
3.0
We checked out of the property after one night due to a couple of challenges: There was a lingering sewer smell that we've not experienced before and we've been regular visitors for a number of years. The door lock on our unit was not something that I could operate independently but my handy husband had the knack. (The door had been tampered with and there were a number of 'repairs' so it appeared to have been a known issue.) And the pool was cloudy and uninviting. We were celebrating a special event so we made the decision to move to a place that we were more comfortable despite the double expense. I think our experience may have been seasonal so read more reviews before you make a decision!
5.0
The Na Balam was Awesome!!!! My Wife and I had such a relaxing time. The staff was laid back and offered information and supported our overall stay.
3.0
The hotel is situated with in walkable distance to Playa Norte and another plus is the access to the beach club there ( food is expensive but you are in the most beautiful beach in Mexico )
The Hotel is convenient and affordable but needs to work on a few things to get 4 to 5 stars like their rocking hard beds , the TV in the rooms are super old and only offer about 9 Chanel’s ( when you travel with kids you want to have more options specially at night ). The bathroom water pressure,,furniture in the rooms is old .
This hotel has a lot of potential if they work on some of this things the Staff was Great and the cleanliness was amazing . I will always come back if are any improvements.
5.0
Very relaxing and private hotel with friendly staff.
1.5
This hotel is off main hwy with nothing close to walk to. Seemed a lil sketchy but pleasantly surprised. Very cute lil hotel, friendly staff. Free ride to Puerto Morelos and ride back. We also got a free ride to airport.
Restaurant on grounds, food ok. My only complaints is beds not comfortable, and room ac wasn’t on knowing we were checking in. Took hours to cool room in this humidity. We vacationed in Isla Mujeres and only stayed here one night due to early flight. Airport about 10 mins away.
5.0
Very nice people and great employees!
4.0
Walkable location to beach.
5.0
Excellent service and good food
5.0
Perfect
4.0
Our room was very nice and location was good for beach access. Downside was the volume of people on the island and the incessant loud music by beach clubs late into the night.
FAQs
How much does this hotel cost compared to others in Isla Mujeres?
The average price for a rental in Isla Mujeres is R 3,447 per night. This rental is R 643 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Na Balam Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Na Balam Hotel. Enjoy the water!
Is Na Balam Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Na Balam Hotel?
We found 7 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and balcony or patio.
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