Mercure Tunbridge Wells Hotel
Hotel in Sevenoaks District
4-Star Hotel
Reasons to book
Great price for your budgetOne of the lowest cost properties in the area
Includes essentialsGarden, Internet / Wifi, TV and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Hotel with a 24-hour business center, near Dunorlan Park
Along with a restaurant, this smoke-free hotel has a bar/lounge and a 24-hour business center. WiFi in public areas is free. Other amenities include self parking, 24-hour room service, and conference space.
Housekeeping is available on request.
Mercure Tunbridge Wells Hotel offers 84 accommodations with hair dryers and complimentary toiletries. LED televisions come with digital channels. Bathrooms include bathtubs or showers.
Along with a restaurant, this smoke-free hotel has a bar/lounge and a 24-hour business center. WiFi in public areas is free. Other amenities include self parking, 24-hour room service, and conference space.
Housekeeping is available on request.
Mercure Tunbridge Wells Hotel offers 84 accommodations with hair dryers and complimentary toiletries. LED televisions come with digital channels. Bathrooms include bathtubs or showers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.
Amenities
Internet / Wifi
Laundry
TV
Garden
Map of Sevenoaks District
Available Rooms
Superior Room, 1 Double Bed
1 Double • 258 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Classic Room, 1 Double Bed
1 Double • 226 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Family Room, Multiple Beds (Classic)
1 Double • 1 Single • 280 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Classic Room, 2 Twin Beds
2 Single • 226 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Privilege, Room, 1 Double Bed
1 Double • 258 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
RRRR
Ratings and reviews
5.0 / 10.0
The hotel was vast and had long corridors reminded me of a care home, done the job a little far out from Tunbridge well. Beds where comfortable
5.0 / 10.0
Easy access good parking, beautiful surroundings, extremely friendly ,helpful staff.
5.0 / 10.0
Fantastic staff and service.
3.0 / 10.0
The hotel suits our needs well and we use it frequently in order to see family in Tunbridge Wells but the fact is it is quite scruffy. The swimming pool has been closed for ages too.
4.0 / 10.0
Acceptable. Swimming pool and sauna long since gone and no gym - needs facilities
4.0 / 10.0
Hotel is a little dated and tired looking and the corridors smell musty. The price isn't too bad for what you get. Room was ok but unfortunately we were on the ground floor which faced onto the courtyard, there was a wedding on that night and the guests use the courtyard until 10pm and the function room is opposite so my bedroom was a bit noisy. The bed was fairly comfortable, shower was hot and the bathroom clean. The carpark is a good size but if there is a function on it's much harder to find a space. A good location to drive into Maidstone and surrounding areas. I'd like to give a special mention to Tom who checked us in and the next day he remembered to ask how our first night was and due to the noise from the wedding he gave us 2 free drinks from the bar and complementary breakfast the next day. Tom went above and beyond to make sure we felt valued and looked after, thank you Tom.
5.0 / 10.0
Room, bed and pillows were good. Staff polite. Only one thing i picked up on, the.food hygiene of the staff was poor. Person touched the loaf of bread with bare hands, should of left it in the selophane bag. Another, brought cups, then glasses out carried with fingers inside. The Staphylococcus bacteria could be passed to customers
Bacteria could be passed on
3.0 / 10.0
Inconsistent staff - some helpful but others not very friendly. Room was OK but bathroom was basic with a stained bath that was a bit off putting. Not a very convenient location.
4.0 / 10.0
1. Needs to be maintained properly (sockets don't work, sink outflow does not either)
2. Needs a lift for people on first floor.
3.0 / 10.0
Nobody on the reception desk when We arrived.
Key card didn't work, had to return to the reception to have problem rectified.
Very noisy plumbing in room.
However room was clean, bed was comfortable and shower was good.
1.0 / 10.0
The reception staff were not very helpful with problems at this hotel. I was woken up on the first night at 12:30 by two employees trying to enter a room with a claw hammer and wood chisel. They were hammering the door for around 10-15 minutes before i went out to explain that what they were doing would not gain entry. They then proceeded to hammer the door for a few more minutes before another visitor went out and told them the same thing. When i mentioned this to reception later that day she laughed and said hopefully that wont happen again tonight.
8.0 / 10.0
Was only an overnight stay on way to Dover
4.0 / 10.0
Firstly, the thing that stood out about the hotel was the friendly and helpful staff - a particular mention for Ben on reception, who was a credit to the hotel.
The rooms we booked were spacious and comfortable, but starting to look a little tired. There were a few little niggly things that would be easy to fix (eg a light switch didn't work, the TV remote had no back on the battery compartment and only worked intermittently) that didn't spoil our stay but pointed to the hotel needing a bit of extra time needed to sort out the little things.
8.0 / 10.0
A nice hotel. We had a comfortable stay.
4.0 / 10.0
The property looks amazing from outside, the building is dated smells like cigarettes, the check in was unfriendly and the staff member was a little rude. The room was not clean, we were 3 people the towels were only for 2 people, there was long black hair on the toilet seat and in the bath. There were also soap stains in the shower from probably other previous clients in that room.
I did not have breakfast so do not know what the restaurant area looked like.
10.0 / 10.0
Liked !
8.0 / 10.0
Staff were friendly, room was lovely. The only downside was there wasn't any air con. We asked for a fan but it didn't cool us down.
10.0 / 10.0
The staff are friendly and helpful.the food in the restaurant was very good and the service was great
3.0 / 10.0
Regular
Dinner ok but rushed, Romanian dessert wine appalling
Breakfast good for this type of hotel
10.0 / 10.0
Good for a short stay
8.0 / 10.0
Stayed overnight and all was fine. Staff were so friendly and helpful.
10.0 / 10.0
Lovely hotel , room a little tired in places but overall a good stay , comfy bed, exceptionally clean and lovely staff
8.0 / 10.0
The hotel was conveniently situated for our needs.
Our Room was spacious and the bed comfortable.
The meal choices were good and the staff attentive and very friendly. We would be very happy to stay again when in the area
10.0 / 10.0
Good
5.0 / 10.0
Amazing hotel
Lovely staff
Highly recommend!
4.0 / 10.0
Very prompt and professional service at check in. Then again at in hotel restaurant with good food choice
3.0 / 10.0
Overall, an ok stay. However our room was not ready on arrival at 3pm and we were asked to wait in a lounge area which was operating as an overspill area for a wedding which was difficult to negotiate with our luggage. Receptionist was very apologetic and chased housekeeping to get room ready as quickly as possible - just not the start to our visit that we wanted after a 5 hour drive!
Bedroom was fine - spacious with a comfortable bed , but shower a bit shabby. Breakfast on both days was good value at £12 but make sure you book the night before otherwise it costs a lot more!
Our experience on sunday evening was not good. The bar had run out of several beers as a result of previous day's wedding and they had decided not to serve bar food that day due to a shortage of staff, which resulted in a 10 minute wait to order a drink at the bar, as staff were working elsewhere. Common sense did prevail with the help of one staff member, we were able to order pizza which was on the restaurant menu and eat in the bar.
Overall a pleasant stay but merits an average rating rather than a good.
5.0 / 10.0
Parking was easy and free, as was wi-fi. The receptionist was very welcoming and helpful. Rooms were clean, although rooms were dated in some aspects. W r appreciated that the room was quiet and dark overnight.
5.0 / 10.0
The hotel was busy with wedding parties and other groups but an evening meal in the bar was served promptly and the breakfast buffet was kept well-stocked. Staff quickly attended to any small issues.
10.0 / 10.0
It was comfortable and the staff were cheerful and accommodating. The other people staying there were friendly.
1.0 / 10.0
Staying was bad recepcionist was interesting in my husband eyes open on that
6.0 / 10.0
We stayed here as we were attending a wedding locally. It was not up to the standard of a 4 star hotel. Staff were nice however on a couple of occasions I popped to the bar to get a drink or reception to ask a question and would often wait for up to 10 minutes before anyone arrived. Simple things such as a bell to notify you are waiting at these areas would solve this issue.
The room was okay however it was stuffy and hot with no air conditioning (a fan was put in our room upon request). Very few amenities were provided, there was a random missing drawer by the TV the bathroom was dated, the bath had very old stains within it however the shower was decent. Overall the room just felt a bit old, dated and lacked simple things like a drawer or a pen which are found in most hotels.
The bar food was decent however limited options for allergies such as gluten free (they had run out of pizza bases). Breakfast was good and had variety however stained cutlery left on the table was disappointing. Overall it was an average stay and I wouldn’t rush to spend that amount of money to stay here again.
10.0 / 10.0
Very nice staff good food
3.0 / 10.0
Very friendly helpful staff. Car parking free and excellent. Lounge area, reception and dining room very nice. Bedrooms rather dated but clean. Convenient for Tunbridge Wells and visiting all the National trust properties nearby.
6.0 / 10.0
At 7am hotel staff were being so noisy we had to call reception to ask them to ask them to be quiet. Then at 8am house keeping were knocking on our door despite us having the do not disturb sign up. Hotel feels very old fashioned, run down and tired.
8.0 / 10.0
Clean, good rooms.
6.0 / 10.0
As we attended daughters wedding special day the older bar staff men Tom / Tim were rude moody and spoilt the evening mood the younger staff were good helpful and smiling
4.0 / 10.0
Nice comfortable overnight stay for a reasonable price. Good food in the restaurant, again at a good price. Only slight criticism was that on check in and a couple of times we needed to go to reception, it wasn't manned and had to go look for someone. Would definetly use again.
y
5.0 / 10.0
Excellent hotel. Super comfy bed. Lots of hot water for showering. Efficient staff.
Lovely quiet peaceful night.
5.0 / 10.0
We felt very welcome from the moment we walked through the door, the room was fresh and clean and very spacious.
We had an amazing stay and would love to come back
FAQs
How much does this hotel cost compared to others in Sevenoaks District?
The average price for a rental in Sevenoaks District is R 2,194 per night. This rental is R 941 less expensive than the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Mercure Tunbridge Wells Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Mercure Tunbridge Wells Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Mercure Tunbridge Wells Hotel?
We found 4 amenities for this rental. This includes internet / wifi, laundry, tv, and garden.
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