Extended Stay America Select Suites Chicago Downers Grove
Hotel in Downers Grove, IL
Reasons to book
Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more
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About this hotel
Suburban hotel in Downers Grove with free parking
Along with laundry facilities, this smoke-free hotel has a front-desk safe and free self parking. WiFi in public areas is free. Other amenities include a vending machine.
Housekeeping is available on request.
Extended Stay America Select Suites Chicago Downers Grove offers 154 accommodations with irons/ironing boards and complimentary toiletries. Accommodations offer separate sitting areas. 27-inch flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, and microwaves. Bathrooms include shower/tub combinations.
Along with laundry facilities, this smoke-free hotel has a front-desk safe and free self parking. WiFi in public areas is free. Other amenities include a vending machine.
Housekeeping is available on request.
Extended Stay America Select Suites Chicago Downers Grove offers 154 accommodations with irons/ironing boards and complimentary toiletries. Accommodations offer separate sitting areas. 27-inch flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, and microwaves. Bathrooms include shower/tub combinations.
This Downers Grove hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and hair dryers can be requested.
Amenities
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
TV
Map of Downers Grove, IL
Available Rooms
Studio, 1 King Bed, Non Smoking
1 King
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Studio, 1 Queen Bed, Non Smoking
1 Queen
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Studio, 1 Queen Bed, Accessible, Non Smoking
1 Queen
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Studio, 2 Double Beds, Non Smoking
2 Double
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
RRRR
Reviews
3.0
Ok
3.0
Staff is very friendly and helpful, room is nice and functional for an extended stay. Blankets are very thin so recommended bringing your own so you don’t freeze. Would come back because the price is affordable and location is great.
3.0
No one was at the desk all night i left my key in the room at 11pm and couldn’t get back in til 6 am the hallways reek of cigarettes and alcohol!! Worst experience ever!!!!!!!!!!!!!
3.0
My only issue is the lack of decent sized towels. We got just two small bath towels and two wash cloths. Could have used a couple more towels.
3.0
This was the most disgusting place I have ever stayed. Buyer’s BEWARE. The girl at the front desk started telling us about the smoking policy (the no smoking policy) and literally kept trying to lecture us. We do not even smoke. She kept making jokes about “it’s just not worth it for any of us” and we literally do not even smoke. The front desk said it opened at 10, and I sat there from 10 until 10:45 and it still was not open. I found chewed up gum in my room. Damage in my room. The bath tub wouldn’t drain while I was showering, but there was NOBODY available to help as the front desk isn’t manned and when you call they hang up on you. I’ve included pictures of the GUM, the dirt and the damage.
3.0
I got charged twice and there was no one at the service desk. I finally was able to check in after 30 minutes and I got a room that had not been cleaned.
3.0
Convenient and reasonably priced.
3.0
This hotel is dirty and unsafe. The room was not clean and it smelled of mold. The hotel lobby doors do not lock so anyone can get in at any time.
It was a shocking state of disrepair.
3.0
There was hair inside frezzer and inside shelf in the refrigerator
3.0
We had issues with our key cards at first, but the night time attendant assigned us another room. She was the most helpful and best part of our stay. The room on the other hand - had not been cleaned, no shower curtain or wash cloths, waste can in bathroom was filled with dirty/used hygiene items.
The hotel desk hours open on the weekends at 10a.m. In the morning, requesting a shower curtain and wash cloths via the woman on the lobby phone (7:30a.m.) stated the night time attendant at our location does not have access to the laundry room or maintenance items. Very inconvenient and unpleasant experience.
3.0
Room was dirty
No toiletries
No staff when i went to check out
3.0
Service needs to be better.
3.0
Great service, but need to work on cleaning
3.0
I didn't arrive until after 11 pm so checking in required making a phone call and helping the front desk attendant open up the security shutter. The shutter needs WD40 or servicing with how hard it is to operate... The attendant was very nice everything else felt very secure and was clean. I had to leave in the morning before 8 though and I didn't have time to wait for the same process as the night before so I wasn't able to check out or drop my keys in a drop box.
Other than the check in/out process not being one I've encountered before, my stay was good. I liked my room so much, I was disappointed I couldn't stay longer.
3.0
Dining options and convenience is what I like. Also Catalina , desk clerk was very helpful with my concerns. What I didn't like..:...my room 110......... trash underneath the bed. Bathroom room sink stopper not working. Lamp shades switch not working.
3.0
Not like the service.Receptionist said they couldn’t find our reservation and not got the room (2 full bed for 4 people)we booked.They provided another room with more charge and less occupying space.Room was dirty (not at all cleaned,looked like it was not cleaned after the previous person checked out)
3.0
Very nice place easy to get to
3.0
Clientele was disturbing. From what was told to us this is a residential place now. None of the normal amenities you expect at an Extened Stay.
3.0
Room has a weird smell , air conditioner was dirty , the windows
3.0
The Manager on Duty was amazing
3.0
Downers grove extended stay was excellent
3.0
Disappointing. Stayed at one 9 months ago and it was great. If you can't leave cookware in the room, then charge a deposit. Clearly asylum seekers staying at these. No problem but I should not have to deal with ramifications of this including no ice, no kitchenware, charge for clean towels, no breakfast, no coffee. I brought coffee but no coffee maker! Not acceptable.
3.0
Staff, not available during business hour, nor are they cordial and courteous.
the inability to change date, phone attendant not able to make changes, shifting responsibility to hotel staff - while hotel claims shifting to phone attendant.
Room phone out of order, shower curtain torn, wall light in room don’t work.
3.0
Staff has excellent customer service
3.0
No housekeeping. If we wanted towels thwy charge 1.75 for linens. They no longer supply cooking utensils. No one at the front desk after 10 or 11pm so dont accidentally lose, misplace, deactivate or leave your key card.
3.0
It was good, just there was no cooking stuff in the kitchen!
3.0
Hospitality is poor , not maintaining clean towels and bed spreads
3.0
The staff(Katarina) that checked us in was very polite and helpful.
3.0
Clean quiet nice just inconvenience that front desk doesn't open until 10a if I wanna leave early hard to check out kind of
3.0
I was looking for a clean inexpensive hotel for a few days while my home was being worked on and this worked very well for my needs.
3.0
Showed up to check in for a hotel room booked weeks in advance only to be told they were overbooked and because we booked through a third party they couldn’t do anything about it. The hotel lobby was very dated, the general neighborhood is fine, but there are much better options in the same price range available.
3.0
Stay away so many reasons
3.0
Entrance door not working, carpet ripped, stains on ceiling and lent stuck on covers
3.0
I was surprised to find out that is was considered a 'residential' establishment. We provided our own t.p. and garbage bags. Pots and pans were available to purchase if desired. None of this was an issue, as we were in a 'situation', and were in dire need. Ever brought the dog!
3.0
There were no cups in the bathroom and no coffee service. I asked for a cup and staff could not provide one for me. I didn’t need the kitchens but had I planned on using it I would have been disappointed. The kitchen had Nothing in it to use it. ??? A disappointing experience overall. But the staff was nice.
3.0
The facility was clean, quiet and comfortable ... what more can you ask? I'm just glad I didn't need dishes or flatware or cooking utensils as those things incur extra charges.
3.0
All of the above? The room smells, the commode was not functioning flushing.
The reception staff was very rude. Not at all helpful.
3.0
I arrived at 14:00 🕑, and even though check in was at 15:00 🕒, I was allowed to check in one hour early
3.0
I arrived to the hotel at 12 midnight due to my flight being delayed. I did not get into my room until 1 am due to no one being at the desk to check me in. The whole experience was horrible!
I would not be returning!
3.0
Good location and professional staff
FAQs
How much does this hotel cost compared to others in Downers Grove?
The average price for a rental in Downers Grove is R 1,938 per night. This rental is R 435 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Extended Stay America Select Suites Chicago Downers Grove. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Extended Stay America Select Suites Chicago Downers Grove pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Extended Stay America Select Suites Chicago Downers Grove?
We found 6 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, parking, and laundry.
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