The hotel itself is lovely, the rooms, the food, the grounds etc. Can't really fault it. However. I booked 4 rooms for a business trip and turned up to find only two had been reserved. The hotel promised me they would book alternative accommodation as it was their issue, however this was not done, and their receptionist didnt show up the next day so there was zero support.

Booked a double room for myself but didn’t opt for the breakfast option as it was saying the cost as £40. Lovely welcome and check in where I was told the £40 was incorrect and have breakfast if I wanted it. The room looked great initially however the shower option was a handheld shower over the bath in an eaves so impossible to stand up and have a shower or wash your hair so ended up having a strip wash. The light switch to the bedside lamp was at the other end of the room to the bed so had to get out of bed to turn them on and off. No Plug sockets with USB ports so had to charge my phone using the back of the TV. I went for breakfast which was £17 for a cooked one so chose eggs Benedict where poached eggs were and overcooked/hard. The cereal and drink’s selection was set up just outside doorway to restaurant so was cramped if more than one person was there. On check out I was asked if everything was ok so I aired my views on the lack of shower facility which a response of “ok” was received. I also challenged the cost of a bag of crisps at £3 which received no response. The lady checking me out had a “couldn’t care less” attitude which was completely different to my welcome which will be my lasting memory of my average visit to this establishment. 5/10.

Excellent service, best we've had in ages, friendly, well trained and efficient. Food was very good. Room was ok, but bed and pillows too hard for us. Wardrobe was ancient. Bathroom was good, well decorated and everything worked well.

The Manor is set is a large private estate with an adjoining ancient but active church also set in a very old churchyard. The staff were welcoming, friendly and efficient, and both dinner and breakfast were of exceptional quality, and served in a fully wood-panelled dining room. The overall ambience of the place couldn't be faulted.

I liked the adequacy of the soft furnishing such as iron facility and the openness and light in the room. One could have benefited from a little fridge to keep the drinks cool. Breakfast was excellent, and staff are friendly and well spoken. In light of the ongoing national racist nonsense, one didn’t feel any sense of hostility being black. Kudos!! Not sure if it’s allowed in hotel facilities but a toilet brush would have sufficed to take care of streaks created in the toilet from those personal and private moments without having to ask the helpful housekeepers for assistance. Shower gel had finished but seemed to be a genuine oversight which was quickly put right when the front-desk staff were alerted.

Great hotel Lovely room and excellent breakfast Staff were great

Fantastic original features in this tastefully decorated country house hotel. No AC but a fan keeps the room cooler. Definitely one for the revisiting list.

Very comfortable. Bathroom had no shower which was a bit inconvenient.