Nice area, close to shops and bars. Very comfortable beds and a lot of space in the apartment. The pictures shown on the website was the same in real, good! Even if the cleaning could have been better we liked it!

Not very well cleaned in the starirwell when arriving, fan in bathroom was very dirty, the floors and under the sofa. The towels smelled a bit bad even if they were cleaned. The forks in the kitchen was only for 2 persons, we rented for 4 persons. In the freezer there were a lot of old things, like chips and also plastic bags that were stucked and frozen in the drawer of the freezer. Not so nice!

Lovely large apartment. Very clean.

Blinds only in both bedrooms, did not block out light from very bright car park security light , on all night 😞

The property was very clean and appeared newly done out. It was spacious and had most of what we needed for one overnight stay. Very big TV screen and plenty cushions. The beds were comfortable and the apartment was warm which we appreciated as it was January. Fluffy white towels. There was basic provision for catering and a large fridge/freezer but we were only there for a breakfast meal (not provided, we had taken our own food) The apartment is handily placed for the facilities of the town (a bit noisy late evening but ok)

Not a single hook in the entire flat!! Absolutely nowhere to hang a coat or dressing gown, so we had to throw coats etc over the dining chairs. A few hooks behind the bedroom doors and in the hallway would really help. The wardrobe space was very tiny and had some duvets in so very little space to hang any clothes. We also wondered why there was no mirror in the bathroom or above the bedroom dressing table. So, hooks and mirrors needed! Simple, inexpensive items but which would enhance an otherwise pleasant apartment.

Very clean and neat, close to the train station and grocery stores. The washing machine to wash clothes was great to have access to

No mirrors in the rooms or bathroom at all. There’s a washing machine and iron but no clothes rack to dry your clothes after a wash

It was spacious with plenty of natural light Good for family.

Could do with some more utensils , no  corkscrew, cups were stained , mirrors in the bedrooms would be good . 

Lovely and spacious. Comfortable.

The unit, although recently refurbished, does need some fixing up and attention to detail... 1. Plates and glasses were mixed shapes and sizes (there were 3 big plates and 1 side plate for 5 guests). 2. The toaster drawer had no door on it, the door was lying on top of the cupboard. 3. TV doesnt even pick up free channels. 4. Find alternative packing space for the spare duvets so the wardrobe can be used for its purpose. The duvets were literally stuffed in the wardrobes and fell out when the wardrobe was opened. 5. Bathroom needs a mirror. 6. The dining table chairs need to be fixed - very loose and one seat comes off totally. Very dangerous. 7. Provide a dish cloth for drying and provide a clean/new washing cloth for dishes. The sponge we had was filthy. 8. Towels smelt mouldy. Need to be aired and properly dried. 9. Lock into the apartment at the main back entrance downstairs is broken and we really struggled to unlock it every time. We did have a lovely stay, but small fixes and attention to detail will go a long way and would swing our stay to excellent.

Nothing poor communication in the run up to the booking and during the booking. Avoid staying here!

When we arrived there was a code to enter the lock box to access the keys, however there were no keys inside. We tried to contact the property owner via numerous means (phone and booking.com messaging) and they were unresponsive via both channels. The next morning we tried to call to discuss getting a refund and they did not pick up. Not only did the owners not pick up but they had put the keys in the lock box between 8.30-10am. We are honestly shocked by the sneakiness of the owners and their unwillingness to own up to a mistake and do the right thing and we are following up with booking.com to get a refund.

The apartment is over a row of shops and the entrance is between rubbish bins in a noisy service area. The key safe code I was given was incorrect. I had to phone the owner to get access to the key. There was also a keypad entry to the external door which I wasn't provided with needing another call to the owner. There was no bathmat in the bathroom resulting in the floor becoming slippery and dangerous. The blinds in the bedrooms don't meet in the middle, don't keep out the glare from the car park light during the night and bang in the breeze resulting in a very poor nights sleep. There were only 2 desert spoons and 2 forks for an apartment that sleeps 4. The television does not have a terrestrial aerial meaning that to use it you have to use your iplayer account (if you have one). There was no 'property folder' providing information such as howto operate the television. The sofa was very uncomfortable - like sitting on a board. On Bookings.com the apartment shows that it charges VAT. I contacted the owners 6 or 7 times, by phone and by email, to obtain a VAT invoice as this booking was for a work event. They promised to send an invoice but it has never arrived, they put the phone down on me when I asked for help. The invoice has never arrived. In my opinion, there is absolutely nothing 'luxury' about this apartment, the costs are very high for a very basic/inadequate experience and the owners really can't be bothered to make any effort or pay any attention to guests requests.