Extended Stay America Suites Chicago Lombard Yorktown Center
3.4
Average(595 Reviews)Hotel in Lombard, IL
Reasons to book
Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more
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About this hotel
Suburban Lombard hotel in Highland Hills with free breakfast
This smoke-free hotel features coffee/tea in a common area, conference space, and laundry facilities. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, barbecue grills, and a picnic area are onsite.
Housekeeping is available on request.
Extended Stay America Suites Chicago Lombard Yorktown Center offers 136 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.
This smoke-free hotel features coffee/tea in a common area, conference space, and laundry facilities. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, barbecue grills, and a picnic area are onsite.
Housekeeping is available on request.
Extended Stay America Suites Chicago Lombard Yorktown Center offers 136 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided on request.
Amenities
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
TV
Map of Lombard, IL
Available Rooms
Deluxe Studio, 1 Queen Bed with Sofa bed, Accessible, Non Smoking
1 Queen • 1 Sofa
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking
1 Queen • 1 Sofa
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Studio, 1 Queen Bed, Non Smoking
1 Queen
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Deluxe Studio, Multiple Beds, Non Smoking
2 Queen • 1 Sofa
Sleeps 6
+
You'll be directed to Expedia.com for availability & pricing
RRRR
Reviews
3.4
Average(595 Reviews)3.4
Manager had my car towed off lot that will cost me > $1000 retrieve. Manager has targeted me. Takes pleasure in others’ pain.states she can enter your room at any time, for any purpose “because we own it.” Obnoxious, vile, no empathy. Had me woken up out of a sound sleep to get me to check in to pay a higher rate even though it is illegal to charge a higher rate to a disabled rate . I am disabled. Suggested maybe I go to a nursing home or hospital when I am a physician and there is no medical reason that would even be the basis for admission. She has never been a manager before. Constant barrage of threats. Do not feel safe here. 18 days since car towed away by her. No effective way to make complaints to people above her. Don’t come here.
3.4
I would never stay at this extended stay again it smelled like cigarette smoke rug had stains it was very disgusting I had my 5 year old grandson with us , on hind sight we should have left.
3.4
At checkin, the lady was not very friendly. I reserved a room for 6 people and got a room for only 4. Then we were told they didn't have any other rooms available. We were put on the top floor of the hotel. There were no smoking signs everywhere, but the hall smelled badly of Marijuana. The room had a full kitchen, with no kitchenware. There was a sign that said call the front desk to let them know what we needed and it would be delivered to our room. I did that and the lady was rude and said we don't have anything for you to use. Our refrigerator was broken, the maintenance man came up with a key for the room next door and said we could use the fridge in that one. We said ok. Thankfully we had been camping in Missouri for the past week and a half so I had a few supplies packed in my truck. So I went out with my husband and son to get some, but while walking past through the lobby, I over heard the lady at the front desk tell the maintenance man to check the room next to us in the middle of the night to make sure we didn't take anything out of that room. So I promptly went up and we moved the cooler back to our room and I gave them back the key to that room. I didn't appreciate being treated like a thief. The elevator kept breaking down, which was kind of the worst for me, because I am disabled. I walk with a cane and have trouble maneuvering stairs, walking very far, standing, bending and lifting. I even called a month before to make sure they knew that I need
3.4
The mattress was not sleep able at all. My back hurts tremendously from the slopes indented in both sides of the mattress. There elevator was broken. There was dog poop all down the hallway and even in the stair well.
3.4
This hotel was absolutely terrible, I booked 2 rooms 3 weeks ago and when we showed up they said they booked out 2 days ago and that our booking was cancelled due to over booking. They did not notify us either that our booking was cancelled and I had to take my family somewhere else at 1 in the morning. Book with caution.
3.4
The front desk(susan) was the only reason I didn’t ask for my money back. There was feces all over the toilet upon my arrival and the room had a horrible old smell. I asked front desk for supplies and cleaned it myself, requested to speak to management they never showed up
3.4
Sofa bed -leather was torn. Mattress was dirty and springs were pocking out. I had to sleep on sofa rather sofabed. No room service - bedsheets were not changed throughout the stay(10days).
However staff at reception were polite and friendly.
3.4
I do not recommend this hotel! I asked the staff to clean my room multiple times & staff never came I was told ppl keep stealing towels & rags which is why we never got any! Also we seen a ROACH crawling in the room! Dirty loud environment!
3.4
Great middle of the road option if you're staying in the Chicago area and not looking to spend a fortune on lodging. Beds were a little stiff, sheets were a little noisy, and breakfast was very limited, but the location was in a nice area, the room was clean, staff was pleasant, and amenities were as expected for the price.
3.4
I'm giving this place a because 1*it’s so terrible I reserved 4 rooms with 2 queen beds and a pull out sofa bed like 3 weeks ago in Lombard Chicago. When we got here driving from Michigan for 5 hours. I’m told only 2 room are available and I was not notified that the other 2 weren’t available until I got there. Poor customer service one lady running the front desk. This place is a joke. I had my extended family of 15 people with me. She didn’t even have the decency to apologize that got me more upset so I asked her why was I not notified about the other 2 rooms what am supposed do with the rest of these people that are with me, then my daughter got involved the lady said she can maybe give us 2 rooms with 1 queen bed with sofa bed so we had no other choice but to do that. One of the room the toilet wasn’t working it was the most terrible experience, I rent hotels all the time but this one by FAR THE WORST!!!
3.4
This place is filthy. We recently booked 4 rooms for a youth convention. The pull out couches were filthy, stained. The halls smell like smoke and mildew. We found roaches in 3 of the rooms. We brought this up to the front desk and they did give us a refund which we appreciate, but I do not recommend anyone to stay here, the place is filthy, does not look like the pictures.
3.4
Room type reserved was not available, front desk worker had attatuide problems, went to the front desk to ask for more blankets they only had one pillow, room had some sort of rancid wet smell/ really old smoker scent.
3.4
Received a call in the morning that the property was booked and there was no room available. Guess reservations don’t matter there
3.4
The hotel gave my room up. I did try to check in late but still! I had no place to stay being from out of town. I cannot believe this happened
3.4
The room I booked wasn’t available on the day that I was supposed to check in. The room was already paid for and everything. I had to downsize my room and it was too late for me to try and find another place to stay. The pull out bed was disgusting! Piss stains all over it. The couch was broken they had no extra sheets blankets or towels. It was horrible. Check out was until 12 but I check out at 5am
3.4
The light in the bathroom didn’t work and when we told them they told us they couldn’t fix it until the day we were checking out mind you we checked in on a Thursday and checked out on Saturday
3.4
I arrived and they told me that there was no room available, even though the room was already reserved.
3.4
Staff is totally unprofessional
3.4
My room was great! It was very clean and had all that I needed.
3.4
This place badly needs a total renovation. As well as better soundproofing. The beds were like sleeping in a hole, sofa sleeper was impossible to sleep on (more like in). The beds were very uncomfortable. I slept better in the car driving home than I did in those beds. The entire property shows serious signs of neglect. Hot / cold faucet controls in shower were switched. No garbage cans in room. No breakfast. Would have to ask for a coffee maker for the room. Finally, the key cards were canceled before we even checked out.
I’ve stayed at all the hotels in the immediate area and this one is by far the worst. Fortunately I had Key Cash to pay for the room, because real money would have been wasted. Hotel staff was unfriendly. We received more glares of “are you going to bother me” than anything else. What a dump.
3.4
Hotel is nice and clean ! It is close to a lot of restaurants we'll definitely come back
3.4
Staff was nice
3.4
The property has a lot of pets on premises. They mention a light breakfast which should just say breakfast snack because they only have blueberry muffins and granola bars. They had no coffee cream or regular sugar for the 2 days that I was there. The surrounding hotels have full breakfast for the same price. Really was a disappointment.
3.4
Don’t fall in trap for ‘breakfast included’ in total fare. They only provide muffins, tea and coffee.
3.4
I never stayed this hotel kind of disgusting accomidation.
Jest name sakem there is a complimental breakfast, there is nothing elase during the time. They just provide some bars, black cofee without milk and few muffins.
Accomidaion: Carpet is very sticky, No proper cleaning, no vesals and spoons though there is kitchen. There is sofa bed, but tha also namesake migh be 20years old beds. Need to change the stuff and required to renovate.
Ovel all this facelity is 30years old, I recommand just avoid this for stay.
3.4
Very dirty and smelly hallways and in the room. My white socks were black after 2 nights stay. The shower spray was good however and tub in good condition and not dirty.
3.4
room is big, interior is basic and outdated. Hall way is narrow and noisy
3.4
Friendly and helpful staff!
3.4
When we checked in, they said they had no rooms that were clean because their cleaning staff doesn't work on weekends. Then they found us a room. We walked in and it wasn't too bad, just very outdated. We opened the pullout couch in the room with one double and one pullout sleeper sofa.... There was dried vomit and blood all over it. My husband had to sleep in the chair while I slept on the bed with my children sideways. It was disgusting. The front desk said they had no other rooms clean available and I could call corporate to complain.
3.4
Front desk lady was kind and helpful!
3.4
No they didn’t have my room when I arrived and had to find my own room to stayed
3.4
They were very understanding and kind. Since the holiday held our rental for a extra day, we had to check out and wait in the lobby for 3 hours until our car rental got there. So thank you from the Hill family and we will always come to that location when we are in Lombard, ILL.
3.4
Front desk worker was very polite and very welcoming I loved it the stay was perfect.
3.4
Staff was friendly but there was no standard housekeeping, had take the trash out. Nothing was supplied in the kitchen so it was not easy to cook or eat in room. Only saw one roach
3.4
Amanda was welcoming, Susan was helpful, and Vilma ensured things went smoothly during our stay. The staff at extended stay exhibited qualities that would make anybody feel confident about their time and choice to book a room at this location.
3.4
Nice
3.4
I need a refund
3.4
The attendee on duty was superb!!!
3.4
The hotel rooms had a smell, although I had non smoking rooms both rooms smelled like smoke. The TV didn’t work in one room and never got service to fix it, there where a million ants crawling around in my room. I had to wait for a while for the issue to be rectified! Then I was given a handicap room in which I didn’t ask for.
3.4
Loud neighboring hotel patrons
FAQs
How much does this hotel cost compared to others in Lombard?
The average price for a rental in Lombard is R 2,364 per night. This rental is R 812 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Extended Stay America Suites Chicago Lombard Yorktown Center. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Extended Stay America Suites Chicago Lombard Yorktown Center pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Extended Stay America Suites Chicago Lombard Yorktown Center?
We found 6 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, parking, and laundry.
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