Hotel NYX Cancun - Near La Isla Shopping Mall

2 outdoor pools, pool umbrellas, sun loungers

Master Suite | Minibar, in-room safe, blackout drapes, iron/ironing board

4 restaurants, breakfast, lunch, dinner served; international cuisine

Suite (Sunset) | Minibar, in-room safe, blackout drapes, iron/ironing board

3.7

Good(1,002 Reviews)

Hotel in Cancun

3-Star Hotel

Reasons to book

Includes essentialsPool, Air conditioner, Internet / Wifi and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Beachfront hotel with relaxing spa services
At Hotel NYX Cancun - Near La Isla Shopping Mall, spend the day on the beach where you can enjoy volleyball. Then return for a meal at one of the hotel's 4 restaurants.
Hotel NYX Cancun - Near La Isla Shopping Mall offers 195 air-conditioned accommodations with safes and hair dryers. This Cancun hotel provides complimentary wireless Internet access. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include showers and complimentary toiletries. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.
2 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a steam room and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Internet / Wifi

Parking

Laundry

Balcony or Patio

Hot tub or spa

Gym or Fitness Center

Family friendly

Map of Cancun

Nearby attractions

Selvatica - The Adventure Tribe

42.3 mi

La Gran Rueda Cancún

0.6 mi

Available Rooms

Standard Room

1 Queen • 269 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Junior Suite

1 King • 452 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Master Suite

1 King • 624 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Deluxe Room

Beds not specified • 398 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Suite (Sunset)

1 King • 398 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

RRRR

Hotel NYX Cancun - Near La Isla Shopping Mall

RRRR

3.7

Good(1,002 Reviews)

Hotel in Cancun

3-Star Hotel

Reasons to book

Includes essentialsPool, Air conditioner, Internet / Wifi and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Internet / Wifi

Parking

Laundry

Balcony or Patio

Hot tub or spa

Gym or Fitness Center

Family friendly

Map of Cancun

Nearby attractions

Selvatica - The Adventure Tribe

42.3 mi

La Gran Rueda Cancún

0.6 mi

Available Rooms

Standard Room

1 Queen • 269 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Junior Suite

1 King • 452 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Master Suite

1 King • 624 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Deluxe Room

Beds not specified • 398 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Suite (Sunset)

1 King • 398 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Reviews

3.7

Good(1,002 Reviews)

3.7

Jul 2024

The views of the beach and ocean are gorgeous! We were very happy with the service/staff and the amenities at the facility. The music at night was fairly loud, especially for rooms near the pool. It would usually quiet down around 9:30-10pm. There was also some construction going on over a few days in the lobby that removed bar/pool table, but otherwise the overall experience was great!!

3.7

Jul 2024

Overall, our stay was quite pleasant. The hotel is located near the La Isla mall so it's a quick walk to many restaurants and activities. However, the beds are quite small. We got a queen bed which really turned out to be a double. There are no elevators as far as I saw. The beach area does need some upkeeping but overall it's kept clean. Reception staff depending on who you get can be rude. Breakfast had very little vegan or vegetarian options. It's just beans and plantains fried everyday. Nothing major. Live music every night and it is very loud. AC in room works but not sure you can really adjust the temperature. We did not get all inclusive. It's 3000 pesos per day if get it separately. We did not. Any additional stay will cost 400 USD per night. Literally no consideration given if you want to extend you stay. Convenience shop is excellently stocked but prices are quite high. However, the hotel staff (except for few receptionist) was very friendly. They truly deserve merit.

3.7

Jun 2024

Overall, amazing staff and location. Very easy to book transportation and it’s a very nice area near a mall. We only had one issue with the hotel since two staff members assured us a free dinner in their downstairs restaurant only for them to tell us last minute that it was not “valid”. This hotel definitely needs to have better communication because this definitely seemed intentional to in a way trap us to eat there. Our server Hugo was extremely kind and made this entire situation so much better. So please be aware of this before booking

3.7

May 2024

Gorgeous beach great staff. Very clean comfortable rooms.

3.7

May 2024

The staff was incredible

3.7

Apr 2024

When booking my trip, I always select the all inclusive filter. Hotel nyx near isla seems like the rest in price and offers. When checking in however, I was told I only selected breakfast. How is an all inclusive hotel all of a sudden NOT all inclusive. After arguing with the hotel and Expedia neither one was able to help out. The cost of 3798 for a week for three people did not cover all inclusive meals and drinks. I had to pay additional 1800 dollars for all inclusive. Can’t say where the glitch is, but if you’re booking all inclusive stay away from Hotel NYX near isla shopping mall.

3.7

Mar 2024

The room was very big and clean and the staff was friendly. The location is very convenient and pretty much perfect. The food was also very good. The only not so great things were that it can be a little loud around the property at times. There was a band/party in the lobby and we were able to hear it loud and clear from where our room was (500 block). There was also construction going on in the next room and there was banging all day long. It didn't start too early and ended early as well so it wasn't too bad. The other thing I have to gripe about is that there are two restaurants on the property and the dress code is FORMAL. What on earth? These resorts need to chill with these dress codes. We are on vacation to relax and I understand looking decent but formal seems a bit excessive. The room service and deck restaurant were great. I would return to this hotel.

3.7

Mar 2024

Small but big enough

3.7

Dec 2023

Place was clean with a friendly staff. The room was spacious and had a beautiful view of the lagoon. My wife loved the rain shower head right on the center of the spacious shower room. The location was great easy access to all fine dining and the beach had zero seaweed. Also, loved the daily free breakfast that had so many food options. We will definitely come back to this hotel.

3.7

Nov 2023

Great Stay

3.7

Nov 2023

Great place to relax and enjoy the beach

3.7

Oct 2023

I stayed for a couple of days at the nyx hotel. I have to say that the hotel is well keep very cleaned and close to the mall and shops. The beach is amazing. Friendly staff and the breakfast buffet is a must. Everything so fresh. The pool bar could use some mixology because the drinks were water down aside from that I really enjoyed my stay. I recommend the hotel if your in Cancun and want to enjoy the beach and be close to the mall restaurants and shops.

3.7

Aug 2023

I’m going to start this review by saying in no way am I rich. I work hard for the money I earn and my main goal in life is to travel. I worked all summer to save for this trip and when the time came I booked it! I was exacerbated when my boyfriend and I finally got to book our trip! We booked at nyx looking on Expedia. We found a hotel that stated “all inclusive” and we even have screenshots of the booking saying it was in fact “all inclusive”. Upon arrival at first glance everything was beautiful, and then check in happened. We were told that our booking was in fact not all inclusive but it is marketed on Expedia as if it is. We were also told, “this is not the first time this has happened”. We stated there must be some mistake as we even have screenshots of our booking. As stated before I am far from rich so the panic for me began to set in as I had not budgeted for any food whatsoever with the expectation it would be provided. We were then told by the hotel there was nothing that they could do and we had to reach out to Expedia. The hotel and us could not reach them by phone after almost an hour and so I began to talk to an agent online. We provided screenshot evidence and also spoke on how the booking was advertised. Expedia basically told us we were completely out of luck and that there was nothing they could/ would do. The hotel told us there was nothing they would do as we booked through Expedia so it “was not their fault”. Expedia and the hotel refused to do anything.

3.7

Aug 2023

The staff were very friendly and helpful. We really enjoyed our stay.

3.7

Aug 2023

Staying at NYX was a great experience. The staff was amazing!!! The room was wonferful and the location was ideal. We couldn't check in early, but other than that, the staff accommodated us and had quick responses when we needed something. The only down side was not being able to eat at Restaurant Chanti. Had to stay 3 nights in order to have this Restaurant and the taco place included in all inclusive. I would definitely stay agaun.

3.7

Jul 2023

Intimate yet super fun hotel. Staff was unbelievably helpful in every way.

3.7

May 2023

Great buffet breakfast. Style of hotel is charming.

3.7

Apr 2023

Nice setting next to the beach but the drinks and food isnt tasty and isnt worth the all inclusive. Pricey for whar you get. A lot of building works going on which is really bad seeing as you are on holiday and want to relax. They didnt give us towel cards until day 4. Werent clear about the 'free' tours theu do (when we questioned there is only one tour - not tours). The setting is good, rooms spacious, staff friendly. It is clean and spacious.

3.7

Dec 2022

I loved the location and that it felt like a beachy resort, rather than further down where there were too many people, placed etc all in one area. I did not like that there was only 1 bartender at the outside bar, the inside bar didn't open until later and the conciere was way too pushy about the time share, ask once is ok but daily was annoying

3.7

Oct 2022

The overall property condition is “tired” racing headlong to “seedy”. The room decor has a definite ‘50s feel. The auto repair shop floor mats masquerading as carpet along with the damaged woodwork lend a definite “ghetto chic” vibe . Art lovers will appreciate the sun shining thru the holes in the blackout curtains which give the room the feel of being in a Jackson Pollack painting. Note: this hotel is listed under “all inclusive on the Orbitz & Expedia websites. However upon checking in we were told the all inclusive plan included breakfast only. On site Italian restaurant was only fair to poor, and they had no idea what garlic bread was. Really? For the intrepid traveler who would still consider this hotel, you will surely be sharing your room with bugs that look like grasshoppers on steroids…every bit of 6-7 inches in length. The one bright spot was the staff. Those who did not actively avoid interaction were quite friendly and very willing to be helpful. Still, with all the choices available, my advice is there are many better choices in the same price range.

3.7

Sep 2022

So relaxing, the best place to stay.....definitely I'll comeback soon.thanks team😍

3.7

Sep 2022

I don’t quite understand why people complain about the water, the rooms… I had one of the best services ever. Front desk was amazing, always going the extra mile for help! Greeters were amazing, I cannot really say anything bad because being all inclusive with a premium upgrade having one of the best views of the 5th floor with the ocean upfront, with the bartenders serving you great drinks, I mean, I was so happy so relaxed, so entertained, that I only have to say, this hotel had the best deal. People complain about the water, my god, it’s F-ing 85-91F degrees, what do u want Hot water for? Moldy rooms? Nothing, the room itself is very comfy, spacious, nice view, the balcony is great too, and I just have to have the windows open to smell the breeze, and I left the windows open because waking up with such sound in breeze, it’s just paradise. The food in the restaurants is great too. Get the all inclusive if you trying to spend some time inside the hotel, it’s worth it. The tours literally take you off the hotel from 7am til 5pm or 7pm… if you go for few days don’t get the all inclusive, but upgrade your room. I’ll be back in November :)

3.7

Jul 2022

Rude staff. Instead of making things better, they make excuses & make things worse. Pick & choose who gets to bring in food.

3.7

Jun 2022

The property is on the beach, you can hear the waves crashing on the beach with an view.

3.7

Apr 2022

This was our second time staying here. The first time we did all inclusive this time we did not. If you plan on drinking and eating at the hotel often I’d recommend all inclusive. The price of dinner was insane for a buffet and meal. 650 pesos each person. We didn’t stay at the hotel much. They won’t allow you to bring in your own beer, only buy from them, which I highly did not like. The room was great. Cleaning staff was wonderful. Beach had seaweed all over. Overall it’s a nice hotel, however there are better options in Cancun.

3.7

Mar 2022

Excellent, friendly, and fun staff! Very clean property with beautiful ocean views. Great food…especially the Italian and Japanese restaurants. However, be sure you are booking all-inclusive if you prefer that service. It can be a bit confusing on the website as to which package you are purchasing, and we ended up having to pay an additional $500 at the resort.

3.7

Mar 2022

Good stuff

3.7

Mar 2022

Overall nice just that staff was not cooperative.

3.7

Mar 2022

This is our 4th stay at this hotel and it keeps getting better! Amazing suite overlooking the ocean. Plenty of space for a family. The new Japanese Hibachi restaurant was so fun and excellent food! My only complaint is that the hotel next door had loud music playing until 1am on Friday night, but not much to do about the neighbors I guess.

3.7

Dec 2021

Amazing stay here at NYX my second stay! The staff go above and beyond!!! Big shout out to Eduardo who was so lovely when I was at breakfast n my favourite Louis who served me twice now on my stays at nyx cancun on the beach his customer service is outstanding

3.7

Dec 2021

The property was very nice and clean and their staff was really friendly and accommodating. My dissatisfaction was with the food, most of the time is was cold or slightly warm. Some food like it had been sitting there for hours. Although the staff was always very helpful, the food made the experience at the hotel less pleasant. Also their drinks were awful... it does not matter if all you have available is cheap alcohol, you can still make decent drinks. We ended up eating/drinking out of the hotel a few times. Sometimes it came across like no one cared about how the food or drinks tasted.

3.7

Nov 2021

The staff was amazing and the property was extremely clean. This was my 3rd trip to Cancun and I was a little concerned about staying at a smaller property than I had previously visited. Now having been there I would visit again without a doubt. The only downside that I have is that the restaurants close at 10:30pm, which is usually not a problem but after a day of excursions we were looking for some food a little later and had to order out. The lobby bar is open until midnight, but did not serve food. Other than one night of inconvenience, we had an amazing time and were impressed with the hotel.

3.7

Oct 2021

Loved our room (503) except- Our toilet leaked and we had a hot water leak that flooded our room. They were nice about it but when we went to leave early the next day for our flight we couldn't shower because they never turned the hot water back on in our room.

3.7

Oct 2021

It was an amazing resort to go to. I would definitely go again! Especially to the Italian restaurant Chianti !

3.7

Oct 2021

Muy buen y bonito hotel.

3.7

Oct 2021

Quiet and clean

3.7

Sep 2021

Friendly staff, chill vibes, clean environment

3.7

Aug 2021

We departed early because we were so uncomfortable in the hotel. We checked in late in the evening and the lobby noise was so bad we could barely hear a thing. Then our room didn’t have a king bed as booked (702). We were able to move the next day to a room with a king bed (832). But it was just as uncomfortable, and there was a lot of noise. Any noise near by could be heard easily. A lot of slamming doors. The water pressure in the shower is so poor you could barely rinse. Booked all inclusive & felt it was a waste if not in the mood for a lot of alcohol. Meals at pool restaurant were so-so at best. The fajita meat in the quesadilla during our first meal tasted so bad we couldn’t finish. The one breakfast we had was also average and the coffee was bad (not kept fresh/bitter/burned). We were booked for four nights and only stayed two.

3.7

Aug 2021

My stay at Hotel NYX was great! Are establishment was in nice condition and the staff were extremely helpful and nice!

3.7

Jun 2021

We had 4 rooms and all of the rooms were really nice. 3 had plumbing issues throughout the 5 nights we stayed. The reception desk and the woman who books the restaurant were not very pleasant however the rest of the staff were very nice. The poolside entertainment coordinators were excellent and the bartenders were great. The beach was nice as well. It was difficult to make reservations to the restaurants so do that early otherwise you will get stuck eating at the deck for dinner which is great for lunch but dinner was a little less desirable. Overall it was a good stay.

FAQs

How much does this hotel cost compared to others in Cancun?

The average price for a rental in Cancun is R 2,246 per night. This rental is R 2,228 above the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Hotel NYX Cancun - Near La Isla Shopping Mall. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Hotel NYX Cancun - Near La Isla Shopping Mall. Enjoy the water!

Is Hotel NYX Cancun - Near La Isla Shopping Mall pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Hotel NYX Cancun - Near La Isla Shopping Mall?

We found 9 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.

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Hotel NYX Cancun - Near La Isla Shopping Mall

Hotel in Cancun

Reasons to book

About this hotel

Amenities

Map of Cancun

Nearby attractions

Available Rooms

Standard Room

Junior Suite

Master Suite

Deluxe Room

Suite (Sunset)

Hotel NYX Cancun - Near La Isla Shopping Mall

Hotel in Cancun

Reasons to book

About this hotel

Amenities

Map of Cancun

Nearby attractions

Available Rooms

Standard Room

Junior Suite

Master Suite

Deluxe Room

Suite (Sunset)

Reviews

FAQs

How much does this hotel cost compared to others in Cancun?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Hotel NYX Cancun - Near La Isla Shopping Mall pet friendly?

What amenities are available at Hotel NYX Cancun - Near La Isla Shopping Mall?

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