Suncliff Hotel - OCEANA COLLECTION

Superior Double Room, Balcony, Ocean View (Penthouse) | Balcony view

Desk, iron/ironing board, free WiFi, bed sheets

Standard Family Room (Sleeps 6) | Bathroom | Combined shower/tub, free toiletries, hair dryer, towels

7.2 / 10.0

Outstanding(1,003 Ratings)

Hotel in Bournemouth

3-Star Hotel

Reasons to book

Includes essentialsPool, Internet / Wifi, Balcony or Patio and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Beach hotel with indoor pool, near Bournemouth Beach
At Suncliff Hotel - OCEANA COLLECTION, spend the day relaxing on the nearby beach or pampering yourself at the hotel's full-service spa.
Suncliff Hotel - OCEANA COLLECTION offers 99 accommodations with coffee/tea makers and hair dryers. LCD televisions come with digital channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Bournemouth hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Internet / Wifi

Laundry

Balcony or Patio

Hot tub or spa

Gym or Fitness Center

Map of Bournemouth

Nearby attractions

Paultons Park Home of Peppa Pig World

33.7 mi

Purbeck Heritage Coast

13.6 mi

Lulworth Cove

29.3 mi

Bournemouth Parks - Lower Gardens

0.8 mi

Available Rooms

Standard Double Room

1 Double • 139 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Standard Twin Room

2 Single • 124 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Family Quadruple Room

1 Double • 1 Bunk • 215 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Family Triple Room

1 Double • 1 Single • 215 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Standard Single Room

1 Single • 91 ft²

Sleeps 1

You'll be directed to Expedia.com for availability & pricing

RRRR

Suncliff Hotel - OCEANA COLLECTION

RRRR

7.2 / 10.0

Outstanding(1,003 Ratings)

Hotel in Bournemouth

3-Star Hotel

Reasons to book

Includes essentialsPool, Internet / Wifi, Balcony or Patio and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

This Bournemouth hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Internet / Wifi

Laundry

Balcony or Patio

Hot tub or spa

Gym or Fitness Center

Map of Bournemouth

Nearby attractions

Paultons Park Home of Peppa Pig World

33.7 mi

Purbeck Heritage Coast

13.6 mi

Lulworth Cove

29.3 mi

Bournemouth Parks - Lower Gardens

0.8 mi

Available Rooms

Standard Double Room

1 Double • 139 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Standard Twin Room

2 Single • 124 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Family Quadruple Room

1 Double • 1 Bunk • 215 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Family Triple Room

1 Double • 1 Single • 215 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Standard Single Room

1 Single • 91 ft²

Sleeps 1

You'll be directed to Expedia.com for availability & pricing

Ratings and reviews

7.2 / 10.0

Outstanding(1,003 Ratings)

2.0 / 10.0

Dec 2024

Not impressed with our stay. Room had a musty smell that didnt improve over the 3 night stay. Bathroom tap was loose so had to move it upright to wash your hands. Decided to have a meal in the bar on the last night. Had minimal choice on the menu. Decided on steak... not sure what meat it was but not what i would call steak. It was like processed meat which was salty and boiled. After waiting for some cutlery, we discovered there was only one steak knife (2 of us were eating steak). After waiting another 5 minutes, we were told there were no other steak knives! By this time, i had finished my meal so my husband could use my knife. The hotel states free parking but this is only if you book directly with them, otherwise it is £12 per day.

3.0 / 10.0

Dec 2024

OUR ROOM WAS A BIT SMALL AND DATED, THE MATRESS WAS HARD AND NOT POCKET SPRUNG SO IF ONE MOVED YOU BOTH MOVED, THE WINDOWS WERE ABOOUTLEY FILTHY AND THE VIEW WAS OF A FIRE ESCAPE AND SOME DISCARDED GUTTERING AND DOWNPIPES THROWN ONTO A DETERIORATING ASBESTOS ROO, A HEALTH AND SAFETY ISSUE IF EVER THERE WAS ONE, THERE WERE 2 CHAIRS IN THE ROOM BUT THEY WERE VERY WARN AND UNCOMFORTABLE, THE FOOD WAS ACCEPTABLE BUT THERE WASN'T MUCH CHOICE. THE ENTERTAINMENT WAS AS YOU WOULD EXPECT.

5.0 / 10.0

Oct 2024

Great room with great view. Good breakfasts and very friendly staff. Zahra in reception was exceptional. She was very friendly and helpful. Alina in the breakfast room was exceptional too. She looked after us very well from day one. A big thank you to both of them and the rest od the staff. Definitely coming back.

5.0 / 10.0

Oct 2024

We stayed in the penthouse and it was amazing . The staff were outstanding and the food excellent . Warm pool overall amazing and we will be back

10.0 / 10.0

Sep 2024

We stayed at the Suncliffe Oceana for the air show and I have to say the staff were excellent organising everything, especially the parking. The front desk staff were very helpful throughout our stay and the surprise of evening entertainment was lovely. Very enjoyable stay and will definitely be back to stay again.

6.0 / 10.0

Sep 2024

Clean with kind staff

10.0 / 10.0

Sep 2024

Excellent stay. Room clean and comfortable. Staff very friendly and helpful. Excellent value for money.

3.0 / 10.0

Sep 2024

This was during the air show and a great emphasis was placed on the corporate hospitality/ private function visitors to the detriment of other guests. My husband waited, along with others for over 25 mins at the bar whilst the corporate guests were served. No bar meals only sandwiches, not told about this in advance unlike parking/road closure arrangements. This would have enabled us to make alternative arrangements for our evening meal on Friday. On previous occasions our daughter and son in law have come to the hotel for excellent bar meals a great disappointment that they had been cancelled, would have been helpful if a message had been sent along with the parking message. Overall a lack of sufficient staff in the circumstances, all were visibly under duress and did their best in difficult circumstances.

6.0 / 10.0

Sep 2024

Nice location Customer service on reception wasn’t great No dining available since there were private functions on….

1.0 / 10.0

Aug 2024

We booked to stay for the air show. Prior to me booking the Suncliffe i called them directly to check that we were able to use the outside pools at their adjoining hotels (both part of the Oceana group) i was reassured that we would be able to make use of all the facilities so i booked. However when we arrived we were told we were not able to use the outdoor pools, we weren't able to sit out on the hotels terrace to enjoy the airshow, we couldn't use the pub in the hotel and if we wanted to eat there we had to pre order at reception and eat in the basement restaurant. We were really excited for our stay but the above put a dampner on our time there and will not come back to this hotel again.

4.0 / 10.0

Aug 2024

Great day great staff and really enjoyed the stay and the room,special mention to sale who went above and beyond to ensure we had a great stay ,only downside the staff at reception aren’t very welcoming ,I get they are busy but they are the gateway to the hotel and were polite enough but didn’t really interact or make you feel important whereas bar staff and other staff around the hotel were super friendly and made you feel welcomed.even the catering manager made a point of saying hello.reception only interacted when you approached them but you felt more like you were a distraction from what they were doing rather than a guest

5.0 / 10.0

Aug 2024

Me and my son enjoyed our stay. The staff were amazing, the pool and breakfast was great as well.

4.0 / 10.0

Aug 2024

Breakfast wasn’t the best and the windows needs a good clean. Overall you get what you pay for.

3.0 / 10.0

Aug 2024

The hotel is clean and tidy but rather tired. It seems very impersonal and not very organised. I think they have just changed the system and are trying to get to grips with it but there is a definite staff shortage. There is only one barman and he has to also serve the food in the bar so queues form at peak times. It needs to be more welcoming and more information given as you have to keep going and asking.

4.0 / 10.0

Aug 2024

Nice friendly staff

2.0 / 10.0

Aug 2024

Not great experience, tab in basin very old style, room was far away from lift , very less parking available even though it was paid, less option for vegetarian for breakfast

1.0 / 10.0

Aug 2024

It was my mothers 80th! Terrible service, room was so dated. Black ground in bathroom. Shower did not work. Our whole view was a generator blocking our window with a pigeon nesting rest outside our window.

2.0 / 10.0

Aug 2024

Dirty sheets…so noisy. Small rooms.

6.0 / 10.0

Aug 2024

Very friendly and helpful staff. Was a long walk to the beach. Could use next door hotel ( part of the chain) outside pool which was good as weather was hot for some of our stay. Could use Suncliff indoor pool but was very busy. Breakfast okay.. hot and cold choices. Rooms clean and beds comfortable. Unfortunately children staying there were allowed to run around at night and bang on peoples doors.. Did report it to reception.

4.0 / 10.0

Aug 2024

The outside tables and chairs needed and decking needs a complete revamp.bedroom could do with having a small fridge and air con .

4.0 / 10.0

Aug 2024

Our stay was good. We used the indoor pool for most of our stay, the swimming pool room was warm but the pool was really cold. Took a while to adjust to the temperature but even that we were shivering still. The bar area was nice, spacious and comfortable. The beach was near by, as well as walking to the high street if we needed more snacks for the room.

6.0 / 10.0

Aug 2024

My single room was a little better than I had last year ,the bathroom was much better and the bed and furniture are ok. It really needs new windows and carpet and decorating, as does much of the hotel. The food was ok but we only ate there once as the beer was undrinkable. I took first pint back which they replaced without fuss ,from a different pump but not much better. I tried a different beer but left it after a mouthful .perhaps the lagers are better ? we ate and drank elsewhere after that. The pool is ok but an odd shape but still ok.

5.0 / 10.0

Aug 2024

Penthouse room was large and comfortable with great views

4.0 / 10.0

Aug 2024

Rooms were cosy ,floors thought very squeeky could hear people above us walking,bathroom dated needs work Swimming pool was great and lovely upgraded changing rooms Friendly staff and very helpful

8.0 / 10.0

Aug 2024

Lovely room, receptionist very friendly and helpful. Would stay here again

6.0 / 10.0

Jul 2024

Restaurant and breakfast staff were wonderful (lady with red, short hair was quite pleasant, can’t remember her name, she was super kind and professional). Live music was great too. Reception staff however are quite irritable and not very competent. Had to repeat myself so many times when requesting to keep the same room for two separate reservations we made. This resulted in 3 visits to reception when it could have been resolved in under 2 minutes. Wait times to be seen by a receptionist were ridiculously long too. Staff didn’t provide any information about the facilities available at the hotel and not once they gave us any information about the location of breakfast and restaurant. We didn’t find out there were lifts available until our last day. They simply handed us a keycard and not one piece of information was given to us so we had to ask receptionists for information about the hotel several times. Receptionist Anusha was quite rude and unwilling to help us. The room was boiling hot and the fan provided didn’t work properly, luckily we bought one from home which kept us cool during the night.

2.0 / 10.0

Jul 2024

terrible check in don’t think i would stay again and very under staffed.

10.0 / 10.0

Jul 2024

Great stay.

8.0 / 10.0

Jul 2024

Nice to walk

4.0 / 10.0

Jul 2024

Amazing staff and welcome Well done teams

3.0 / 10.0

Jul 2024

The outside of the hotel is rundown, but the room pictures online looked promising. As it was just us, we treated ourselves to a room on the 'penthouse' 4th floor. The room was tiny & very disappointing. The only good feature was the balcony & view. We only had breakfast - there was no option on the Hotels.com page to prebook breakfast, only a 'half-board' option, which we didn't need (they don't advertise it, but if you pay for breakfast when you arrive, it is discounted to £11pp). We decided to have breakfast in bed. There was no breakfast card in the room, so we had to go down to reception to get one (the receptionist didn’t know what we were talking about, so had to ask fot help). We filled it out & popped it out at approx 11pm (we had until 3am to put it out). In the morning, at about 8.20am (we had asked for breakfast between 8.30-9am) I asked my husband to doublecheck that the card had gone, but to our surprise it was still on the door! He rang down to reception, who told us we'd have to being it down, which we did. It arrived 30 mins later, stone cold! The whole point of breakfast in bed means you don't have to get dressed & go down! When mentioning this at check-out, she merely shrugged & said she'd have a word with the night porter. We were still charged the £5 tray fee! Parking is also charged at £12 for 24hrs (we got there at 7pm, but still had to leave the carpark at 2pm!). We won't stay here again.

10.0 / 10.0

Jun 2024

I was very impressed by all the staff in the hotel. Without being asked they helped with bags and opening doors etc. The food in the hotel was very good and not too expensive, even the wine was a reasonable price. Only down side was public transport. Buses very irregular and sometimes non existent. We thouroughly enjoyed our stay.

10.0 / 10.0

Jun 2024

Wonderful ocean views

4.0 / 10.0

Jun 2024

Pool amazing, location in bournemouth good. The staff were very nice and professional, particularly dining room Hotel itself tired looking and a little tatty. Only one cup for tea and coffee when there were 2 of us. Shampoo not replenished each day.

10.0 / 10.0

May 2024

I was very happy with the hotel. The staff were so helpful and friendly.

10.0 / 10.0

May 2024

Fantastic view of the sea from the room and balcony. A stones throw from beach.

4.0 / 10.0

May 2024

Reception staff very good, friendly and helpful. Room was compact, hot and stuffy. Breakfast was a let down, lots of people asking for food, bowls and juices to be replenished even though it didn't seem that busy. A couple of the breakfast staff just grunted at people asking for things

10.0 / 10.0

Apr 2024

Friendliness & service of the staff, comfort of the room. Difficulty of the taps and shower in the bathroom.

8.0 / 10.0

Apr 2024

I enjoyed my stay, the room I was allocated was tired and needed redecoration, but I stay 2 nights only and did not spend much time in my room. Hotel in a good location to walk to and from train station, access to the beach and the bus stop was a pick up for the 24-hour hop-on/hop-off bus (but only a pick up point for first 2 morning collections and not a drop-off point.

4.0 / 10.0

Apr 2024

The hotel staff were friendly and accommodating. They provided us with packed breakfast when we needed to leave earlier for our trip. Our ground floor room and bathroom were modern, nice and clean. It was the smallest room too so a bit cheaper. The only problem was our window, which only had a pretty blind, no voile for privacy, overseeing the courtyard and we could see the hotel staff (and they us if they'd looked up) so everytime we wanted to change we had to close the blind and turn on the light. We spoke to the reception about it and they offerred another room which we declined since we already settled in. Hopefully, they'd fit in a voile now, and give the window a good clean too. Other than that, we were happy with the stay, pool facilities and the location was brilliant, close to the beach so we would definitely go back :)

FAQs

How much does this hotel cost compared to others in Bournemouth?

The average price for a rental in Bournemouth is R 2,286 per night. This rental is R 977 less expensive than the average.

Is parking included with this hotel?

Parking is not specified as an available amenity at Suncliff Hotel - OCEANA COLLECTION. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Suncliff Hotel - OCEANA COLLECTION. Enjoy the water!

Is Suncliff Hotel - OCEANA COLLECTION pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Suncliff Hotel - OCEANA COLLECTION?

We found 6 amenities for this rental. This includes pool, internet / wifi, laundry, balcony or patio, and hot tub or spa.

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1 queen bed

Garden · Pets allowed · Internet / Wifi

This attractive Inn in Bournemouth, R 1,493 per night for your (business stay, family stay, couples stay, getaway vacation, etc.)

RRRR

Suncliff Hotel - OCEANA COLLECTION

Hotel in Bournemouth

Reasons to book

About this hotel

Amenities

Map of Bournemouth

Nearby attractions

Available Rooms

Standard Double Room

Standard Twin Room

Family Quadruple Room

Family Triple Room

Standard Single Room

Suncliff Hotel - OCEANA COLLECTION

Hotel in Bournemouth

Reasons to book

About this hotel

Amenities

Map of Bournemouth

Nearby attractions

Available Rooms

Standard Double Room

Standard Twin Room

Family Quadruple Room

Family Triple Room

Standard Single Room

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Bournemouth?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Suncliff Hotel - OCEANA COLLECTION pet friendly?

What amenities are available at Suncliff Hotel - OCEANA COLLECTION?

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