Hotel Riu Negril - All Inclusive
3.9
Good(999 Reviews)All inclusive resort in Westmoreland Parish
2 full beds
Reasons to book
Includes essentialsGarden, Pool, Kitchen or Kitchenette and more
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About this all inclusive resort
Property with private beach, full-service spa
Catch some rays on Hotel Riu Negril - All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 6 restaurants.
Housekeeping is available on request.
Hotel Riu Negril - All Inclusive offers 420 accommodations with minibars and safes. Rooms open to balconies. Satellite television is provided.
A private beach and a health club are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub, a sauna, and a fitness center.
Catch some rays on Hotel Riu Negril - All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 6 restaurants.
Housekeeping is available on request.
Hotel Riu Negril - All Inclusive offers 420 accommodations with minibars and safes. Rooms open to balconies. Satellite television is provided.
Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Negril property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.
A private beach and a health club are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub, a sauna, and a fitness center.
Guests under 18 years old are not allowed in the swimming pool, fitness facility, or spa tub.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Gym or Fitness Center
Garden
Map of Westmoreland Parish
Available Rooms
Double Room (U)
2 Double • 305 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Double Room, Garden View (U)
2 Double • 305 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Double Room, Oceanfront (U)
2 Double • 305 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Double Room, Ocean View (U)
2 Double • 305 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Standard Room (L)
2 Double • 305 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
RRRR
Reviews
3.9
Good(999 Reviews)0.5
Overall service was way below standard. Firstly, I had booked for 3 nights and having to leave after the 1 st night due to the fact of lack of information. The hotel was going to be closed, but this information wasn’t relayed to me. In which, upon arrival I was offered to relocate to Trelawny, which is almost 3 hours away from my home. (Hence, I couldn’t accept that offer). Why wasn’t I made aware of the relocation before even getting to the hotel? People need to be informed, this way one can make a informed decision. This was time wasting, disruption of life, and a disrespect to guests’.
Secondly, the kids pool was closed. Hence, myself and my child was so disappointed. There were no activities for either the child or us as adults.
Thirdly, the food sucks. Very little choices on the line.
Lastly, I chose this property because I’ve been there a few times. Reason being, I know what this property offers; the great food, entertainment, as well as knowing that I can also enjoy myself with my child. As well as, knowing that my child will be safe if I leave her in the kiddy section, as staffs are always there to assist. Peoples’ hard earn money must be respected. Thank you!
1.0
Don’t do it!! Roaches crawling up the walls in the restaurant. The health department needs to shut this place down. You have to walk a mile to your room. No golf carts to assist . The shower handle fell off each time we tried taking a shower. The sink was backed up so you couldn’t run the water or it would have overflowed. When we reported these things to the front desk they said they would get somebody but they never came. Then when we advised front desk of the roaches in the restaurant and showed them the pictures and video footage, we were told it was nothing they can do, and that we should have told the Manager in the restaurant and that it wasn’t their department 🙄
2.0
It was okay…it’s like the 2 star property in terms of all inclusive resorts. It’s run down, not as clean, the towels in the bathroom are so old and worn out, the alcohol is watered down and the staff just all seem so tired and over it. I definitely won’t be going back.
5.0
It's a'right
2.0
Roaches in the dining area. Needs to be ungraded!!!
5.0
the staff was friendly
3.0
The nightly entertainment was excellent. I really enjoyed the ones I went to. The meals were great.
5.0
I thought the hotel was very beautiful, lots of entertainment and there were several dining options. Plenty of pools to choose from as well. My only issue was there were a lot of smokers that walked around the property instead of staying in the designated areas. I was fortunate enough to get stuck behind one each day.
4.0
The property is nothing to rave about . Very basic concept our room was on the 3rd floor there is not elevators on property . Having to walk up and down each day after activities was not fun.
2.0
The pools closed at 6 PM! Reservations for the specialty restaurants need to be made weeks in advance, nearly impossible when you are at the resort. Limited activities on site.
Friendly staff, clean rooms. The food could be better.
4.0
Very nice staff. Let down by poor quality of food.
4.0
I like the room I was in. It is clean and comfortable
5.0
The Dining Halls were close to rooms and activities.
The food was so good and the options were vast that it became overwhelming.
The Staff was friendly and always smiling.
3.0
Overall Riu is a beautiful resort however I would rate this a 3 out of 5. The pool closes extremely early at like 6 PM which is ridiculous. It is light out at that time. Some of the workers are beyond flirty to the point of harassment couldn't believe what some of them said to me and my friend. We had cold water majority of the days we stayed there. It was a clean room but again not much warm water. Restaurant dining is hard because you have to book days prior. Overall I liked the Riu much better in Ochos rios then Negril
4.0
Property was well kept and the room was comfortable.
4.0
The entertainment and staff very informative and friendly to speak to. 👌 the food was exceptional.
Too many bugs and flies
1.0
The RIU Negril overbook and sent my family and I to the RIU Tropical Palace down the road. They did this to many customers and we were forced to stay in a resort that we did not book. I did not enjoy the RIU Tropical Palace and my review above is based off of that.
3.0
Needs a lot of work
5.0
Every thing the staff was great
1.0
It was awful and everything was messed up. We do have hot water for the first 3 days, our air conditioning agent or, and when they replaced our broken refrigerator, they accidentally took my food. It was a really rough week. Do not recommend.
4.0
Location is amazing, food was very good and almost everything you can ask, only problem we had was stocking the mini bar. Every other day they miss us. I am not talking about alcohol or sodas simple things like water and coffee creamer. even I call reception still every other day they fill it up.
First week internet was amazing as good as home but later went down dramatically. I believe better internet will bring more customers to the facility (as good as food) but overall it was great experience
5.0
Loved this resort. I wished the pool stayed open longer
4.0
Stayed shortly after the hurricane - arriving on a Friday and leaving on a Wednesday. Overall a good stay. Entertainment and fitness staff are super super fun!! Many activities throughout the day - pool games, aerobics, volleyball, etc. Pools were immaculate. Events in the evenings with childcare available while activities went on. Food at specialty restaurants were not great. The main restaurant “Green Island” which is a buffet was great. Many revolving options, always fresh, etc etc. The other buffet at Seagull wasn’t great.
Front desk staff and maintenance were not fantastic. During our stay 5x our keys to our room got deactivated and the walk to and from your room to reception is quite a walk. Further, one night our door lock actually died and therefore we didn’t have access to the room - took 3 hours for maintenance to come, then climb through another room to get access to ours and issue wasn’t resolved for nearly 10 hours.
Highly recommend taking a short walk on the beach to Don’s Lobster where the lobster is caught right there and then grilled. Also take a short cab ride to “best in the west” for fish and jerk chicken.
Ride from airport to resort is about 90 minutes, but nice ride.
Rooms were nice - nothing to complain about in the room itself - put in a request when you check in online for an upgrade and they will do the best to accommodate you at no charge. Room had 4 bottles of liquor and fridge full of water, mixers, soda - refilled every two days
5.0
Would Stay Here Again
2.0
Staff at front desk not helpful. Resort did not provide pick up from airport. Food runs out.
4.0
Great staff, noise in the dining area nothing you can do kids will be kids
5.0
The staff was very welcoming made me and my family feel we were the most important people hospitality with service of excellence
3.0
I like the hotel ,but NOT the stuff .They were not attentive to the visiters .What give a great experiences is not the building ,it's the people ! Actually, my friend had to move to a different hotel ,due the waitresses NOT willing to help her with her issue...smh
3.0
Didn’t have an iron in the room. Only had a sheet on the bed because we went during the hurricane, which is overlook most of it.
3.0
Musty rooms, leaky showers, slippery dining room floors, sluggish toilets.
4.0
Intake staff was not the most friendly. All the other staff were great. I know it was hard to deal with everything with the hurricane and felt you guys did a great job.
1.0
A damn walk up is not good for elderly
3.0
The food was very disappointing. We did not have air conditioning for 2days.
1.0
My room was not ready at 3pm. I went back a several times and then I reached out to to Expedia who told me my room was ready after I had walked to the front desk 3 times asking if it was ready. Then the front desk says my room has been ready for quite some time. So my check in experience was terrible. I was there during hurricane Beryl and they did a great job keeping us safe but I never received dinner the night of the hurricane and I was very hungry. I called the front desk and notified them there were too many trees down for me to come get my dinner. They said they would get back to me and never did. The hotel room was very old and smelly. Furniture is old and worn out. The room was very outdated and the towels were smelly too. I wouldn’t stay here again. Dining was very limited reservations were basically impossible.
1.0
We had no air conditioning our hole stay, floors were all slippery.
5.0
Great staff. Great entertainment. Great pool. Great food. Beautiful beach and water. Very clean.
Only complaint is the dj music is very loud and it's American club dance music. Would luke to have heatd more Jamaican reggae, ska, etc. and not so over the top loud.
The band at night was great though. They were an excellent reggae band.
I will definitely go back to this resort.
3.0
Resort is ok, not much activities for adult entertainment at night.
However my issue is with the shuttle service that was provided in the package, that did not show up to transport me back to the airport, the shuttle liaison were useless in rectifying the problem.
3.0
Needs to be upgraded
4.0
First time in Jamaica at the Riu Negril and it was an amazing stay. Will be back for sure!
2.5
Excellent
FAQs
How much does this all inclusive resort cost compared to others in Westmoreland Parish?
The average price for a rental in Westmoreland Parish is R 2,448 per night. This rental is R 2,122 above the average.
Is parking included with this all inclusive resort?
Yes, parking is listed as an amenity at Hotel Riu Negril - All Inclusive. For more information, we encourage you to contact the property about where to park.
Is there a pool at this all inclusive resort?
Yes, a swimming pool is available for use at Hotel Riu Negril - All Inclusive. Enjoy the water!
Is Hotel Riu Negril - All Inclusive pet friendly?
Unfortunately, this all inclusive resort is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hotel Riu Negril - All Inclusive?
We found 11 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.
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