Hempstead House Hotel
4.5
Excellent(526 Reviews)Hotel in Borough of Swale
4-Star Hotel
Reasons to book
Includes essentialsGarden, Pool, Internet / Wifi and more
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About this hotel
Hotel in Sittingbourne with 2 restaurants and a full-service spa
Along with 2 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. Free English breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a health club, a bar/lounge, and a sauna are onsite.
Hempstead House Hotel offers 34 accommodations with coffee/tea makers and bathrobes. These individually decorated and furnished accommodations include desks. Digital television is provided.
An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a health club and a sauna.
Along with 2 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. Free English breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a health club, a bar/lounge, and a sauna are onsite.
Hempstead House Hotel offers 34 accommodations with coffee/tea makers and bathrobes. These individually decorated and furnished accommodations include desks. Digital television is provided.
Bathrooms include shower/tub combinations, designer toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.
An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a health club and a sauna.
Children under 16 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Internet / Wifi
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Gym or Fitness Center
Garden
Map of Borough of Swale
Available Rooms
Superior Room, 1 Double Bed
1 Double • 172 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Standard Room, 1 Double Bed
1 Double • 127 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Executive Room, 1 Double Bed
1 Double • 194 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Deluxe Room, 1 Double Bed
1 Double • 245 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
The Ashby Suite
1 King • 1 Sofa • 431 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
RRRR
Reviews
4.5
Excellent(526 Reviews)4.5
Nice hotel with plenty of character. Service was hit and miss, waited over an hour for towels.
4.5
Lovely grounds/lovely building/friendly staff from reception to chefs/barstaff/restuarant staff/housekeepers ypu name it.Spa great/vlean/tranquil great place to relax.Room nice/bed comfy/coffee/tea facilities.Had dinner in lakes restuarant very nice,Excellent attentive service without being intrusive.Food nicely presented and tasty.Thanks kitchen brigadeđź‘ŤBreakfast good choices continental then cooked option both very nice.This was our third visit to this (in our opinion) lovely hotel.Maybe you could find cheaper in surrounding areas but i always bear in mind you get what you pay for and in regards to hempstead house you certaintly get that!9.5/10 Highly recommend.Thank you everyone who again made our stay another one to remember.
4.5
Friendly, helpful staff. Amazing ambience. Clean characterful rooms.
4.5
Lovely old, characterful hotel with a spa and fitness centre. Room was lovely and spacious and bed was really comfy. Bathroom had both a tub and a shower and was very clean - as expected. Food in the restaurant was delicious and there was plenty of choice for breakfast.
4.5
Very good.
4.5
We had a wonderful stay, from the moment we walked in we were greeted & made most welcome by a gentleman, he offered to help with our luggage & also showed us to our room which was lovely & spotless.
Everything about this hotel is 5 stars. The staff are a credit to the hotel, they are so welcoming and friendly and nothing is too much trouble, this without a doubt adds to the enjoyment to our stay. The food in the hotels Lakeside restaurant is superb.
We cannot wait to return.
Thank you for our wonderful stay.
4.5
Enjoyed the hotels location and it was clean and tidy throughout. I wouldnt rate it as highly as other venues i have stayed at because it lacked some of the elements of a luxury hotel such as some of the staff seemed less helpful than others and the older side of the hotel could do with some tlc in places. A touch overpriced in my view but overall ok.
4.5
I was very disappointed with 2 things, during my 3 nights stay
1. Towels never been charged.
2. Never got my omelette despise waiting for 30 minutes. Thus I never had breakfast at the hotel during the 3 days stays.
4.5
Amazing hotel, lovely. Friendly staff and good prices .
Spa is excellent
4.5
Great little hotel. Friendly staff, great food and amenities. Room was spacious and clean. The only gripe we have is the farm smell that we couldn't seem to get to grips with.
4.5
We booked this hotel as it has a lift and my wife has trouble with stairs. Unfortunately our room was in part of the hotel that didn’t have a lift. We should have asked for a different room but we didn’t and that was our fault.
The restaurant staff were all very friendly and looked after us well.
The food was well cooked and extremely tasty.
The spa was very nice.
The room we were in could have done with a clean around the windows where there were quite a few cobwebs and dead flies. The pillows weren’t very comfortable. They could do with replacing.
Our stay overall was very enjoyable and we would go back.
4.5
We stayed in the Ashby Suite which was spacious and beautiful. The only criticism I could make is the sofa bed wasn’t particularly comfortable. All mod cons in the kitchen and a lovely seating area. Bathroom was spacious and modern. Spa facilities were fine and the staff were all friendly and attentive
4.5
My only complaint would be my room was very warm even though it has air-conditioning it can only be turned down to 20. That’s the highest I have the heating on in my house and the thermometer was saying my room was 26° even with the Aircon on.
4.5
Hempstead House is a beautiful Spa Hotel, surrounded by lovely gardens. It has everything one could want for a relaxing stay. The staff were all extremely friendly and very helpful. Wonderful breakfast in the morning. Would definitely return.
4.5
Very pretty room but the standout are the staff, each and every single one from the receptionist, to the chefs, restaurant staff, cleaner had a big warm friendly smile. So lovely!
4.5
Great place to stay, lovely staff,a good base to explore from, highly recommended from us.
4.5
Lovely, clean, quiet & luxurious hotel. Spa area is a bit too hot. Evening food didn't have very much choice.
4.5
Lovely room bathroom amazing
Would defo go back again
4.5
Overall it was lovely but mattress far too soft for back sufferers.
Room tidied but bed not made.
4.5
We have stayed many times in Hempstead House Hotel and it always exceeds expectation. This time we were in the original part of the hotel. The room was pristine and the amenities were very good. The surrounding gardens are lovely and although we didn't use the spa on this occasion, it looked beautiful and clean. The staff have always been friendly and helpful and the breakfast was very good. Dinner, which was served with a choice of two restaurants, both formal or more casual, was of an excellent standard. I would always return to this hotel when in the area.
4.5
Excellent service, staff brilliant and couldn’t do enough for you. Food delicious and great quality. Room a little compact for a family room , but would definitely stay here again.
4.5
Me and my new husband spent our wedding night here absolutely perfect. We arrived late and the night manger was perfect warm greeting and showed us to our room to our surprise he was there for breakfast as well. The room was perfect we was greeted by a dove in our room in the morning which we are taking as good luck. The spa facilities were brilliant and relaxing as well thank you so much everything was perfect
4.5
It was an amazing experience, we loved interiors, very helpful staff, small but really good swimming pool, spa etc. Breakfast was good too. Enough parking spaces, room was slightly small, has air conditioner and showe room.
4.5
We had an amazing stay. A beautiful hotel I’m a lovely location. Friendly and helpful staff. Although there was a wedding that weekend it did not disturb us and we were amazed that it was so peaceful
4.5
We have had a fantastic stay at Hempstead House Hotel. The staff were so friendly and helpful. Would definitely come back for another stay.
4.5
We stayed here before and after our wedding and found the entire experience was superb. The room was clean, well furnished with good extras e.g. tea/coffee facilities (including nice biscuits!). The shower was fantastic which is one thing I feel often lets other hotels down, so this one was a win for us! The staff were incredibly helpful and friendly, and added extra touches to help us celebrate. The cooked breakfast was faultless and overall I would happily return here.
4.5
Absolutely loved this place highly recommend
4.5
My friend and I stayed here for 1 night just for a catch up and chill. We had such a brilliant time and there was also a Robbie Williams tribute on that evening. He was brilliant and such a fund evening with everyone up dancing!
The food was amazing and the staff first class.
On Sunday we had a treatment in the spa then used the facilities before heading back home.
We would definatley return, Thank you Hempstead House Hotel
4.5
Excellent room, breakfast, and beautiful spa area and pool
l
4.5
Staff and spa were lovely
4.5
Great service, food and facilities. Good base to explore coastal towns of Kent.
4.5
Linked to a visit to Canterbury, Hempstead House was wirthin easy reach.
We got shown the hotels facilities before being taken to our room by friendly reception staff.
The room was very clean and spacious, the pool was great although the sauna a little small, hydro pool very enjoyable.
We enjoyed the evening in the brasserie bar, the barmaid Anna was very good company and her local knowledge was very helpful.
We didn't eat in the evening however the breakfast was very good and plentiful, served by a lovely lady.
Overall a great stay and will definitely stay again.
4.5
Excellent customer service all around
4.5
Not having up-to date door keys to allow you to access the room I was unable to access my room on two occasions as when the staff had had to let me in with their master key because the keys would not read the door for two days. This has happened they had to give me an extra Metal key to open the door as the electronically key would not work, then the keythat the manager made me aware of that was 20 years old had snapped when I tried to open the door with the key the manager was very rude I felt very pushed distressed and wanted me to pay for this when I simply explained that I should not have been in the convenience of being in the situation where I had to use the key in the first place and I said you had pointed out that you have been using these keys for the last 20 years. Do you not think that they may have been worn due to wear and tear or a faulty key nevertheless I wouldn’t be in the situation, where I would have to use the key to open the door, if the electronic keys would work in the first place and had been up-to-date and not faulty I had found the this lady manager which was around 60 to 70 years old would blonde, curly kind of hair, very rude and very very arrogant. When I explained I would not be happy to pay £50 for a new key as I did not feel at fault also, she had she had pressed me quite a lot asking me squinting her eyes. Why did I not phone up and let them know about a dinner reservation when I politely explained something that came up and I was unable come
4.5
Lovely little spa hotel. Had the best massage and facial. So relaxing. Every member of staff I encountered were lovely and helpful. Nice little breakfast in the morning.
4.5
We stayed for an evening, the facilities are nice, definitely needs more beds around the pool. The treatments were amazing and fantastic value which I highly recommend. It’s more an older couples retreat than for kids and thankfully we were an older couple.
4.5
Beautiful hotel in quiet location, great spa facilities and lovely restaurant. Room was very warm and not great sound proofing, we could clearly hear the guests in the next room using the loo which they did regularly throughout the night so we didn’t get a good nights sleep. No Prosecco in the restaurant which would have been very disappointing however it prompted me to try English sparkling wine which I never would have tried and it was delicious!! All in all a very pleasant stay and we will definitely return.
4.5
5 Star's ***** best hotel I have stayed in for a while no issues to be found like perfect all round
4.5
A great place to stay and eat whilst we were visiting family
Staff were professional and helpful, rooms were great and the food was well prepared and tasty
4.5
My friends and I had the most amazing stay in the Ashby suite room was luxurious everything you need to have a girls night in spa was amazing treatments so relaxing staff so friendly and helpful can not give enough praise thank you to all the staff
FAQs
How much does this hotel cost compared to others in Borough of Swale?
The average price for a rental in Borough of Swale is RÂ 2,065 per night. This rental is RÂ 1,141 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Hempstead House Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Hempstead House Hotel. Enjoy the water!
Is Hempstead House Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hempstead House Hotel?
We found 9 amenities for this rental. This includes pool, internet / wifi, parking, laundry, and balcony or patio.
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