Gran Hotel Diligencias

Superior Suite | Living room | Flat-screen TV

Superior Suite | Bathroom | Rainfall showerhead, designer toiletries, hair dryer, towels

8.8

Excellent(1,013 Reviews)

Hotel in Heroica Veracruz

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Includes essentialsPool, Air conditioner, Internet / Wifi and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Hotel with a full-service spa, steps from Veracruz Cathedral
A full-service spa, an outdoor pool, and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a 24-hour health club, a bar/lounge, and a snack bar/deli are onsite.
Gran Hotel Diligencias offers 121 accommodations with laptop-compatible safes and complimentary bottled water. Beds feature down comforters and premium bedding. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers.

This Veracruz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour health club and a sauna.

Amenities

Pool

Air conditioner

Internet / Wifi

Parking

Laundry

Balcony or Patio

Hot tub or spa

Map of Heroica Veracruz

Nearby attractions

Available Rooms

Standard Single Room

1 King • 333 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Standard Double Room

2 Double • 333 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Superior Suite

1 King • 1 Sofa • 684 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

RRRR

Gran Hotel Diligencias

RRRR

8.8

Excellent(1,013 Reviews)

Hotel in Heroica Veracruz

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Includes essentialsPool, Air conditioner, Internet / Wifi and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour health club and a sauna.

Amenities

Pool

Air conditioner

Internet / Wifi

Parking

Laundry

Balcony or Patio

Hot tub or spa

Map of Heroica Veracruz

Nearby attractions

Available Rooms

Standard Single Room

1 King • 333 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Standard Double Room

2 Double • 333 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Superior Suite

1 King • 1 Sofa • 684 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Reviews

8.8

Excellent(1,013 Reviews)

3.0

Nov 2024

Nice historical hotel in the center of downtown. Getting there tired at night form the airport and trying to check in before grabbing a bite to eat was a total frustrating point. The area around the hotel has been closed off to traffic due to major renovations of the underground utilities, etc. that have been going on for over a year and look like they will take another year, this is Nov 2024. The room has nice firm beds. The noise from the construction is very audible from the jackhammers etc so definitely bring ear plugs. The front desk is not necessarily rude but a bit unmotivated. The parking staff is very nice, I tipped them 20 pesos per valet collection. The pool is not remarkable, not bad but not outstanding, has no jacuzzi.

3.0

Oct 2024

The property listed a full size refrigerator and coffee maker in the room and there were none. When I asked about this they put a mini fridge in my room andnno coffee maker. No ice available. Staff weren't very responsive.

1.0

Oct 2024

I am urging hotels.com to remove this property from their site. This "4-star hotel" was not acceptable at any star level or standard. The photos here are only a slice. Black mold throughout my room, dust in the room I could draw a line through with my finger. Stains on the chairs. Hair on the shower floor. Black mold on the bathmat. The HVAC unit in the room was falling from the ceiling and incredibly loud. When I went to seek another room, I was told it was the only one left in the hotel. The "airport shuttle" they promoted on their website doesn't exist. There were broken doors in the hallway and the elevator was in need of repair. Please, don't stay here.

2.0

Oct 2024

Very old colonial hotel that smells terrible, probably due in large part to all the construction. Breakfast is a buffet and not included in room. The area around the hotel is fantastic for convenience (dining/shopping), but if I ever return to Veracruz, I would never stay here again. Bed is not comfortable, sheets not soft, but at least there was a working air conditioner in room. Service was very good as staff were helpful.

6.0

Sep 2024

The location of this hotel is excellent. The hotel and rooms have ac. There is an attached parking garage. However, there are some definite issues with this hotel. First, we always ask at the desk the price compared to Orbitz. Most of the time Orbitz is better but it never hurts to ask. Because of this, after we book with Orbitz the hotel staff become dismissive bordering rude. We are given a room that is not as nice as indicated on the app. We have encountered rude staff on a previous stay at this hotel. We stay here because of the location to the main plaza. This time it was Cynthia at the counter who displayed such a dismissive attitude that she wouldn’t even look at me. The rooms are outdated and in desperate need of updating and deep cleaning. Too bad. This hotel could be really nice.

6.0

Sep 2024

Great location in the heart of the city, but the plaza is noisy until the early hours of the day (1:00 AM).

2.0

Sep 2024

It was ok the service was terrible

8.0

Aug 2024

construction in front

6.0

Aug 2024

Construction noise for the bat tub you need to pay extra and the gym

8.0

Jul 2024

Construction around the building

8.0

Jul 2024

Very good location, excellent food from their restaurant, but we had problems with the air conditioning and the very uncomfortable bathtub.

2.0

Jul 2024

bed are like a rock!!

6.0

Jul 2024

The hotel was clearly a beautiful and Grand hotel bit is now very very worn down and they do not seem to want to do much about it. The staff is friendly and the restaurants are superb

10.0

Jul 2024

The location is great if you do not have a car… everything downtown is walking distance… if you have a car the hotel has a very safe parking… the rooms are very spacious

8.0

Jul 2024

The area is historic and beautiful and very happening at nights.

10.0

Jul 2024

Great location, and good service.

10.0

Jul 2024

Very nice hotel, excellent service

6.0

Jun 2024

Nice property

10.0

Jun 2024

For the price I loved it. The pool was nice and the room had a view for the Carnaval parades.

6.0

Jun 2024

Noise

8.0

Jun 2024

The hotel is well located on main square. Restaurants are good in hotel.

8.0

Jun 2024

Safe

10.0

Jun 2024

10.0

Jun 2024

This property is right in the middle of everything.

6.0

Jun 2024

The owners are not putting anything back into the hotel I have been staying there at least once a year for nine years and it keeps going down. They have come to the point they have house cleaning refill bottles of shampoo, conditioner, lotion you don’t know what you’re using tell you smell then you hope you’re rubbing lotion on your body not shampoo. This is a beautiful hotel it’s sad to see it decay. One more thing it’s not elderly friendly, the showers are hard to get into and literally the shower handled to turn the water on came off, and I almost fell

6.0

Jun 2024

This hotel's charm is its history and is understandably old. It has a great location and many dining options as well. Also, it has AC which is definitely needed in Veracruz. The hotel needs some updating. The AC vents had tons of dust, shower was completely clogged, and the sheets were stained.

10.0

Jun 2024

Very Nice place

8.0

Jun 2024

Nice pool area

8.0

Jun 2024

The property is very outdated, but the location it’s convenient though.

8.0

Jun 2024

Beautiful clean place. Big rooms with plenty of space, good service, beautiful pool. Only “complaint” Rooms are a little dark, and beds are very very hard.

8.0

Jun 2024

10.0

May 2024

6.0

May 2024

This is an average Mexican hotel. It looks like it used to be excellent but needs better maintenance. The first “superior” room had a shower that flooded the bathroom and could not be fixed. They didn’t offer another room until we asked. The restaurant in the hotel is below what is expected in a good hotel.

10.0

May 2024

My balcony was just in front of Central Park

10.0

May 2024

Excellent location

1.0

Apr 2024

They stole a couple of bracelets :( Terrible service!

10.0

Apr 2024

Centrally located in front of main plaza and church

8.0

Apr 2024

I had stayed here before and it was a great stay; This time around, the room was dirty on arrival The staff not very attentive; I hope they improve, I really live this area.

10.0

Apr 2024

Property was amazing. From the moment you step in you feel like you’re in Veracruz.

6.0

Apr 2024

Not a 8.8

FAQs

How much does this hotel cost compared to others in Heroica Veracruz?

The average price for a rental in Heroica Veracruz is R 697 per night. This rental is R 464 above the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Gran Hotel Diligencias. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Gran Hotel Diligencias. Enjoy the water!

Is Gran Hotel Diligencias pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Gran Hotel Diligencias?

We found 8 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.

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Outstanding(892 Reviews)

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4star

1 queen bed

Pool · Kitchen or Kitchenette · Air conditioner

Looking to create some memories in Heroica Veracruz? Look no further than our Hotel, Lithio Hotel. Enjoy top-rated amenities including Air conditioner, Internet / Wifi and Balcony or Patio, and more.

RRRR

Gran Hotel Diligencias

Hotel in Heroica Veracruz

Reasons to book

About this hotel

Amenities

Map of Heroica Veracruz

Nearby attractions

Available Rooms

Standard Single Room

Standard Double Room

Superior Suite

Gran Hotel Diligencias

Hotel in Heroica Veracruz

Reasons to book

About this hotel

Amenities

Map of Heroica Veracruz

Nearby attractions

Available Rooms

Standard Single Room

Standard Double Room

Superior Suite

Reviews

FAQs

How much does this hotel cost compared to others in Heroica Veracruz?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Gran Hotel Diligencias pet friendly?

What amenities are available at Gran Hotel Diligencias?

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