Avra Imperial Hotel
Hotel in Crete
5-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
High-end valuePrice for this property is higher than average in the area
Includes essentialsGarden, Pool, Air conditioner and more
About this hotel
Luxury hotel on the beach, with 4 outdoor pools
Catch some rays at the beach or spend the day relaxing at Avra Imperial Hotel's full-service spa. Then enjoy a meal at one of the hotel's 5 restaurants.
Change of towels is available on request.
Avra Imperial Hotel offers 328 accommodations with laptop-compatible safes and bathrobes. Rooms open to furnished balconies or patios. Each accommodation is individually decorated. Pillowtop beds feature premium bedding. A pillow menu is available. Guests can surf the web using the complimentary wired and wireless Internet access.
2 outdoor tennis courts and a health club are featured at the hotel. 4 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a spa tub, a sauna, and a fitness center.
Catch some rays at the beach or spend the day relaxing at Avra Imperial Hotel's full-service spa. Then enjoy a meal at one of the hotel's 5 restaurants.
Change of towels is available on request.
Avra Imperial Hotel offers 328 accommodations with laptop-compatible safes and bathrobes. Rooms open to furnished balconies or patios. Each accommodation is individually decorated. Pillowtop beds feature premium bedding. A pillow menu is available. Guests can surf the web using the complimentary wired and wireless Internet access.
Bathrooms include slippers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages, hypo-allergenic bedding, and change of towels can be requested. Housekeeping is provided daily.
2 outdoor tennis courts and a health club are featured at the hotel. 4 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a spa tub, a sauna, and a fitness center.
Children under 10 years old are not allowed in the swimming pool without adult supervision. Guests under 15 years old are not allowed in the health club, fitness facility, or spa tub.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Internet / Wifi
Parking
Laundry
Balcony or Patio
Hot tub or spa
Gym or Fitness Center
Garden
Family friendly
Map of Crete
Available Rooms
Deluxe Room
1 Double • 344 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Deluxe Room (Sharing Pool)
1 Double • 344 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Deluxe Room, Private Pool
1 Double • 344 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Family Room
1 Double • 430 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Deluxe Room, Pool View
1 Double • 344 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
RRRR
Ratings and reviews
10.0 / 10.0
We traveled through Crete and stayed at a double bed luxury room with pool view. It was in de building across the street so not in the main building but it was much better over there. Perfectly for couple without kids. Our restaurant was much smaller and less crowded with extra chosen meals from 5 star chef Babi. At this point we wanne thank Nikos, Argiro, Manolis, Giannis and Elaine for your services. At the entrance is a baby kitty and lots of good places to enjoy. To mention the beach is full of
Stones maybe you could build a little path with sand sacks or something similar and the cleaners could be a bit precariously. Nevertheless it was a great hotel and so beautiful as well. Thank you for the stuff members who made it more nicer there for us. Greetings Ari and Zoi
10.0 / 10.0
My daughter (15) and I loved this hotel. Our stay was just amazing. We enjoyed our room with a private pool and the awesome pool view. The food was amazing. We liked the buffet. The staff were very nice and the cleaning lady was very kind and caring. It’s a nice hotel for families too. We will be back. Thank you for being a part of our wonderful vacation. Your hotel was a big part of this wonderfulness.
8.0 / 10.0
We stayed in the adults only area which was lovely. We had our own private pool and the room was very spacious. We had no issues with getting sunbeds around the pool in this area but I know those in the main part of the hotel did have. However the sunbeds were the most uncomfortable I have ever come across and whilst the room accommodated three of us, there were only ever two sunbeds on our private patio, despite us asking for another one three times.
Food was great, loved being able to dine in each of restaurants once during our stay as we were all inclusive. The prices for these restaurants were as expensive as eating out in the UK so must be pricey for those on half board. The buffet was good, however the food was lukewarm most of the time and not hot. I have been all inclusive before at other hotels and they manage to keep the food hot. Not sure why they couldn't here, despite seeing other reviews complaining about the same issue. All in all, I would stay in the Adults only section again (though its actually age 13 upwards) but I don't think I would go to the main section of the hotel as the sunbed issue and waiting 30 mins to get served in the evening would be a really pain and put me off.
Only one additional last thought, they need a standard waste paper bin in the room, the small bins in the bathroom are not good enough for the rubbish such as empty bottles, food packets, paper etc, so we ended up collecting it in a pile for housekeeping to remove.
8.0 / 10.0
The resort was great for the excellent selection of restaurants, food, pools, cleanliness/spotless. Great if one wishes to relax/lounge for several days and enjoy amazing food. On the other hand reception staff seemed a bit defensive and evasive with encountered issues. One particularly annoying thing was 2 treadmills for the hundreds of people at the facility. Having to wait for the right moment for exercise equipment, to work off all that overeating was disappointing. The property is not beachfront, and the beach was painfully rocky. Good stay nonetheless.
10.0 / 10.0
Every little thing we needed they took care of. Amazing stay.
5.0 / 10.0
We spent a few days in one of the larger suites. It was modern, quiet, comfy. The food was good - not the best we have had but above average. Staff was extremely friendly and accommodating. We'd definitely consider it again for quiet/relaxation time. They probably could pay a little extra attention to cleanliness especially around dining areas.
10.0 / 10.0
The service was very good! The employees were very kind and helpful. Especially Jessy and George. We had a very pleasant stay and I would recommend the resort!
10.0 / 10.0
Nothing unique, just a regular hotel property. Unfortunately the food isn’t really Greek style and could be better. We decided to eat outside. Also the noise of the kids can be a bit annoying. But it’s not an adult only hotel, therefore you have to try to be seated at least outside. Staff has always been nice and try to accommodate our requests.
The a la card restaurants you have to make an online reservation and on the day you get confirmation for almost an hour later - sorry, that’s not how it should work. We canceled!
5.0 / 10.0
Amazing place, great service.
10.0 / 10.0
The Best hotel and superb service, staff really go the extra mile to make it a holiday to remember. Great dining options and amenities. Beautiful hotel too and surrounding area
5.0 / 10.0
Avra was a stunning large hotel offering multiple large pools with a smaller pool near the beachside, multitude of restaurants with some needing pre-reservation but easy to do throught the link they send you, covering asian, italian and pool side snacks as well as main buffets. The all inclusive option is fantastic and large variety of drinks all available within this. They catered amazingly for my 8 month old son especially for food, Jessie at the concierege helped us greatly in putting together meals to send to the chef and be prepared for him. Overall a few less vegetarian options (as mains) for adults but they did make efforts to do the other dishes without the meat. Staff were all very polite and courteous and hotel was large and very clean and maintined well. Spa area also large with indoor pool, sauna, steam lovely massage therapies also
Beach very close by but more pebbles than sand
Provided us with many baby amenities
8.0 / 10.0
Our stay overall was good, the food was great, facilities etc were good; and staff were extremely helpful.
Some things however were not great, hence the four stars:
- Upon arrival to the room, although cleaned, the sheets had stains on them, room not entirely cleaned as dust and cob webs on furniture, also there were tiny lizards and other insects roaming around.
- There were cats wondering around in the food areas and restaurants, which wasn’t pleasant as not everyone is a cat lover, the staff didn’t respond to this very well, at some times there was also a dog wondering around.
- It wasn’t very friendly for children, lacking facilities.
- Our all inclusive package was self service only in the breakfast and lunch main buffet halls, where you can choose what to eat, but simple things like a soft drinks machine and tea/coffee and beer etc was all waiter service, it would’ve been good to be able to just get these yourselves. They did have a water and juice machine.
The snack bars were only all waiter service and nothing to just grab yourself; and although fairly timely, it’s still not very convenient when you cannot just help yourself and have to wait for food and drink.
Not a major issue, but good to mention.
- The venue said they have variety of gluten free options however in reality these were not great nor enjoyable. They had one type of GF bread which was not nice at all.
If the above were addressed, then we would be really happy to visit here again.
4.0 / 10.0
We booked a room with private pool. Although the pool was mostly in the sun, sadly the patio, apart from about 2ft of it, remained completely in the shade which was a shame as no possibility of sun bathing
5.0 / 10.0
Was such a beautiful hotel, food was amazing out of this world so much choice. Staff all so friendly. Would recommend. Sun beds and chairs around pool was not very comfortable after a while.
10.0 / 10.0
Ideal property for families with children. The luxury all-inclusive package we booked was also great. A special call-out for the staff in the pool-bar where we spent a lot of our time. They were pleasant, warm, offering great level of service. They made our stay special. :-)
5.0 / 10.0
The whole experience was amazing. The hotel is beautiful, the staff is friendly and efficient, the bedroom is spacious and comfortable. The swimming pool is so good, with a bar service inside so you can have drinks by the pool. The buffet has a lot of options, for all tastes, and it is delicious. We really enjoyed the stay and would definitely come back.
4.0 / 10.0
The resort was fantastic and the all inclusive was brilliant. Nothing was too much trouble.
The only thing that was below par was the room. We booked a junior suite with a double bed and 2 singles.
I feel we were thrown in a small suite out the way as I’ve been in bigger hotel rooms at a fraction of the cost. Our beds were made up as 2 singles for us and 2 singles for the kids… the room clearly states a double and 2 singles. That’s the only thing that let it down for me as we paid a lot for our stay and wanted luxury.
Maybe we had been spoilt with the previous villa we had stayed in the week before but for an expensive junior suite with private pool… I did expect a bit more room and a double bed!
I did ask to move rooms and would pay extra for a deluxe but none were available apparently.
The kids entertainment wasn’t great either as only stuff on maybe 3 out of 7 days so it did leave them bored at night at times.
The place itself is amazing and the staff would do anything for you but the above issues did let it down for us unfortunately.
10.0 / 10.0
The hotel is beautiful, clean and located close to Chania, Samaria gorge and Balos beach. Rooms are spotless, pool area and pool itself great. Food was very good and plenty of choice, the only thing I would add in restaurant was the description of the dishes i.e if it's suitable for vegetarians and vegans. Beach was pleasant but the area leading to the beach needs working on maybe plant trees, plants etc. so it looks more appealing. All in all my stay was very pleasant.
8.0 / 10.0
Super Hotel !
10.0 / 10.0
Great stay, would stay again!
5.0 / 10.0
Absolutely divine holiday; the hotel is very well thought through - you have all amenities in the room, by the pool or even by the seaside. Five restaurants, each one with a view, good food selection, huge swimming pool, excellent design; private beach and seaside restaurant deserve a separate thank you ! Sunset dinner in the Avra seaside is a must!
5.0 / 10.0
Amazing week at Avra with my boyfriend. We had a room with a semi-private pool, great view and a lovely patio.
Breakfast buffet was great - so much to choose from. Big, clean and nice pools. The restaurants were good - especially the Italian one. Amazing pizzas!
Staff was super friendly and helpfull. We loved our stay!
10.0 / 10.0
Avra Imperial is the perfect holiday hotel for families with great restaurants, great spa and gym, many pools to choose from, friendly staff, and big comfortable bedrooms. Direct access to the beach. Easy organisation of trips - we organised a private boat trip to Balos beach and Gramvousa Island, absolutely incredible. Close to Chania and Platanias. Best restaurant is the Beachside but book a week in advance. No good restaurants outside the hotel. Loved every moment there.
5.0 / 10.0
The resort is a real gem. I would really like to come back there again. Our family room was right on spot with cleaning, design, comfort, amenities. The hotel is very quiet and though is in full capacity, sometimes feels like you are in a secluded retreat. The food is abound, wigh various variants that will fit anyone, including the young ones. The pools and surrounding areas were really joyful for our entire family, the small ones barely left the area, the beach is also great, and will provide you postcard photos and memories.
The spa, although not used it's facilities looks impressive and inviting. And we really couldn't find any cons, not that we want to after a great experience.
5.0 / 10.0
The stay at Avra Imperial really was the highlight of our honeymoon that we will always remember warmly. The quiet location on the beach was great for resting, the restaurant on the beach really good and service everywhere super friendly. We also came at night to see the full moon over the beach. We also really enjoyed having cocktails in the pool bar and dining in the asian restaurant, tasty food in a beautiful setting. Maybe we go again for an anniversary in the future.
8.0 / 10.0
It’s ok. But too many kids and babies, so we never went to the pool. The food was ok for an all inclusive. The beach is not nice. It’s gravel/stones. There is no evening and day activities.
5.0 / 10.0
I stayed one week at the Avra hotel and was greeted upon late check-in with a room upgrade to a pool-view room. The pool is massive, plus the property is situated right on the beach. The staff equipped my room as requested in advance with a crib and baby monitor. It was lovely to have everything ready for me. The room also had a nice bottle of local wine and plate of fruit as well as a tall bottle of water. This hotel was very comfortable, and each member of the the staff were friendly. The hotel is ideal for business, or couples, or families. I was impressed how family-friendly, yet still quiet and peaceful, the property was. Breakfast was wonderful each morning. I had a little time to enjoy the spa, which was delightful. Overall, the hotel is a phenomenal value. I would love to return with my family. The location is quite convenient to the OAC (Orthodox Academy of Crete). One may walk or easily hire a taxi from the front desk. Convenient for my work, I appreciated the stable WIFI and reasonable room service.
6.0 / 10.0
The hotel looks amazing, the rooms are lovely and large,the breakfast buffet is nice and the pool is nice but freezing, you never seem to get used to the temperature. That is all for the positives really. Overall the hotel was quite disappointing despite it being a 5 star hotel. There is no Aircon or an extremely weak Aircon in the lobby and halls of the hotel, when you come inside it's always nice to feel the cold air after being outside in the scorching sun, but you never feel that sensation. The complimentary water "cooler" is either always empty or warm. The evening restaurants are possibly the lowest grade quality food you can get, i would highly recommend you go outside the hotel for dinner, my fiancé found a hair in her food one night also. The Asian restaurant Blue Dong is hand on heart, genuinely the worst take on Chinese/Japanese food I have ever witnessed. Do not be fooled by the fancy decor. I ordered teriyaki salmon that came fully raw inside with a little drizzle of teriyaki sauce on top, and the same for the teriyaki chicken starter. The best food in the hotel is the basic club Sandwich at the pool bar. Ultimately the most disappointing thing is the location. It is so isolated and so far away from the main town of Chania. It's a good 35 minute drive or 60 minute bus ride away, it's located in a small village with pretty much nothing bar a few cafés and little supermarkets, there are a few nice restaurants around the harbour/beach though for the evening!
2.0 / 10.0
Good but not a 5 star. Food not really the best just ok.
8.0 / 10.0
Good, friendly staff, clean wish there was water sports available and some entertainment or music
3.0 / 10.0
lovely and clean resort
5.0 / 10.0
I don’t even want to give a high review for the AVRA because I’m afraid too many people will find out how great it is and we won’t be able to get back in! Rooms were great, ours had a private plunge pool. The main pools are amazing with swim up bars and lots of places to lie in the water. Food was great with lots of options. Walk right onto the beach where there is their own little beach bar with pool. Great for families and couples looking to relax. Village is a little sleepy so no real nightlife after dinner.
3.0 / 10.0
Very nice hotel with good rooms and wonderful pool area! We were travelling with children and the hotel was great for children including the pool. Great food, specially the italian restaurant. Nice staff! Will def come back :)
1.0 / 10.0
The reservation included free upgrade.
Thr reception claimed that it is hotles offer not theirs so we were not upgraded. The room was smaller than indecated.
2.0 / 10.0
High standards and very good service. Super friendly staff. Highly recommend for a romantic trip to Crete
3.0 / 10.0
we got here on the second day they opened since last season. the staff were super friendly ,the food was awesome... nothing to complain. very recommended
3.0 / 10.0
definitly coming back to this hotel, the place, the service, the food, the pool, everything was perfect
1.0 / 10.0
Booked a night with soa treatments while traveling as a treat. Place might as well be Disneyland. The spa was overrun with kids and LOUD. Not the relaxing experience we wereExpecting
5.0 / 10.0
It was very clean and nice . Staff were helpful and nice . Would recommend to stay again
5.0 / 10.0
This resort is paradise! Our every need was met, and it was a completely relaxing stay. The staff is so kind, and even gave us a gift of fruit and sparkling wine because it was our honeymoon. We highly recommend the sushi on the resort, too. We're already making plans to come back.
FAQs
How much does this hotel cost compared to others in Crete?
The average price for a rental in Crete is R 2,028 per night. This rental is R 1,210 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Avra Imperial Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Avra Imperial Hotel. Enjoy the water!
Is Avra Imperial Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Avra Imperial Hotel?
We found 10 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.
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