Hotel Riu Palace Punta Cana - All Inclusive

Minibar, in-room safe, laptop workspace, blackout drapes

4.3 / 5.0

Excellent(2,180 Ratings)

All inclusive resort in Punta Cana

2 full beds

Reasons to book

Includes essentialsGarden, Pool, Kitchen or Kitchenette and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this all inclusive resort

Family fun on the beach, with 3 outdoor pools, near Cana Bay Golf Club
Catch some rays at the beach or spend the day relaxing at Hotel Riu Palace Punta Cana - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 6 restaurants.
Housekeeping is available on request.
Hotel Riu Palace Punta Cana - All Inclusive offers 676 accommodations with minibars and safes. Rooms open to patios. Accommodations offer separate sitting areas. Flat-screen televisions come with satellite channels.

Bathrooms include showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers. This Punta Cana property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of towels. Housekeeping is provided on request.

4 indoor tennis courts and a complimentary water park with waterslides are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Balcony or Patio

Hot tub or spa

Gym or Fitness Center

Garden

Map of Punta Cana

Nearby attractions

Banco de arena las palmilla

62.8 mi

Monkeyland

22.3 mi

Zip Lines Adventures by Runners Adventures

22.5 mi

Natural Pool

10.3 mi

Available Rooms

Junior Suite (U)

2 Double • 409 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Junior Suite (Tropical View, U)

2 Double • 409 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Suite (U)

1 King • 732 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Suite, Ocean View (U)

1 King • 731 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Junior Suite (L)

2 Double • 409 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

RRRR

Hotel Riu Palace Punta Cana - All Inclusive

RRRR

4.3 / 5.0

Excellent(2,180 Ratings)

All inclusive resort in Punta Cana

2 full beds

Reasons to book

Includes essentialsGarden, Pool, Kitchen or Kitchenette and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this all inclusive resort

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Balcony or Patio

Hot tub or spa

Gym or Fitness Center

Garden

Map of Punta Cana

Nearby attractions

Banco de arena las palmilla

62.8 mi

Monkeyland

22.3 mi

Zip Lines Adventures by Runners Adventures

22.5 mi

Natural Pool

10.3 mi

Available Rooms

Junior Suite (U)

2 Double • 409 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Junior Suite (Tropical View, U)

2 Double • 409 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Suite (U)

1 King • 732 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Suite, Ocean View (U)

1 King • 731 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Junior Suite (L)

2 Double • 409 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Ratings and reviews

4.3 / 5.0

Excellent(2,180 Ratings)

2.5 / 5.0

Nov 2024

Perfect. Highly recomended

1.5 / 5.0

Oct 2024

Was very disappointed with this property. Room was not maintained well! Sink was clogged, toilet did flush properly and air conditioner did not work in room! Difficult to get dinner reservations they claim they were always booked and full!

1.0 / 5.0

Sep 2024

I was incredibly disappointed in my stay here. The accommodations were covered in mold and when I brought this to the attention of the property, they would not offer a refund. In addition, the towels at both the hotel and the pool were all ripped and dirty. I will not stay here again.

1.0 / 5.0

Sep 2024

To whom this may concern, On September 3rd my husband and I checked into our room at Riu palace punta cana to enjoy our anniversary. The smell if the room was overwhelmingly horrible. It smelled like mildew. I checked the bed and the sheets were wet and the mattress had mildew on it. The toilet was dirty, paint was peeling, hair was in our shower. We complained to the front desk. They changed our room so even though we were exhausted from travel we drugged our luggage to our new room. We get to our new room the mildew smell was mild, I can tell they sprayed air freshener. Again we are so exhausted from travel we just wanted rest and decided to stay. First night the fan went out we slept very uncomfortable. The next morning we were enjoying some romantic time together and a worker just opens our door. Very embarrassing and rude. We called room service no one answered. Next day I was brushing my teeth and I seen little bugs crawling all over our bathroom. They were on the counter, on the towels privided, on our toothbrushes, and in my make up bag. I brought sweets to my room set it down for one minute and the bugs were all over my food. The last day of our stay roaches were crawling on our walls. I'm very disappointed in the rooms in general. These incidents have left me extremely dissatisfied with the level of service and quality provided. I strongly believe that Riu has the potential to provide exceptional service and I hope this complaint can serve as an opport

5.0 / 5.0

Sep 2024

Very resort One the best The people works there they are all great

5.0 / 5.0

Sep 2024

I Liked everything about the property especially the staff outstanding!!!!! Unfortunately the rooms were very damp and humid you could smell the mold in the room. Do not know why that would happen. We stayed an extra night at another hotel chain and the room was perfect climate and as far as humidity there was non in the room. That is something that should be worked on.

4.0 / 5.0

Sep 2024

We had a great vacation

5.0 / 5.0

Sep 2024

My experience was excellent. The amenities are awesome but, the staff are the ones that make a difference. They make you feel super comfortable. It was my birthday and I felt like a queen. Thanks to Antonio from the Isabella restaurant he made the difference between good and excellent in a positive way. Thanks again.

5.0 / 5.0

Sep 2024

Went on a 7 day vacation. Loved it. This was my second time and it didn’t disappoint.

5.0 / 5.0

Sep 2024

I celebrated my birthday and my room was decorated not just upon arrival but everyday .

4.0 / 5.0

Sep 2024

I had a great time. Its a quiet resort. A nice place t9 relax.

4.0 / 5.0

Sep 2024

i love Riu is not my first time going, but i found my room not clean, in wich i have to asl them to clean it and they did, food in restaurants was only good one for us, the steakhouse the rest were not grat food breakfast buffett was good

5.0 / 5.0

Sep 2024

Floor were a slippery , I slipped while walking because area was wet, other than that very thing was great.

2.0 / 5.0

Sep 2024

I have stayed at other RIU Place, this one was so out dated. I have booked 2 rooms for my family vacation. 2 bedrooms with double beds. Both bedrooms was kept as a king no accommodation there. In addition, the communication was horrible. No one at customer service , spoke no English. Will not stay there again.

5.0 / 5.0

Sep 2024

Great resort.

4.0 / 5.0

Sep 2024

It was very wet at the rooms. Shows were poor.

5.0 / 5.0

Sep 2024

Very good service and staff are all wonderful

5.0 / 5.0

Sep 2024

Laisabela dinning staff was very good, Pleasant and attentive. Service there was excellent!

5.0 / 5.0

Sep 2024

Nice beautiful property

4.0 / 5.0

Sep 2024

Had a good time. Would stay again

5.0 / 5.0

Sep 2024

N/A

4.0 / 5.0

Sep 2024

This was my second trip to this property. It was amazing the first trip .. seamless from arrival to departure. This trip was different, multiple room issues at check in plus no AC in room. , phone didnt work, shower leaked everywhere, and only the rain fall part of shower worked. They fixed the AC but nothing else. Most likely will think twice before returning to this particular RIU.

4.0 / 5.0

Sep 2024

Pros: steakhouse dinner, incredible professional dancers for nightly performances and a fantastic beach. Buffet is decent. Cons: rooms are outdated and are still card based, you need a key card to keep the AC running. Kids entertainment is weak. The water park is a 10 minute walk without a free shuttle. The basic rooms are terrible and something was wrong with many of the rooms based on a few interactions. You have to upgrade to a better room for better service. The hotel isn’t the cleanest: linens were stained and vermin visible. Shuttle service is unclear and taxi drivers are territorial at the hotel.

2.0 / 5.0

Aug 2024

The food is absolutely awful. My whole family got sick, my dad is currently hospitalized with e-coli. Would never go back

5.0 / 5.0

Aug 2024

All staff members were extremwly hospitable. Gg Rounds immaculately kept. Property safety was top notch.

2.0 / 5.0

Aug 2024

Just spent 5 nights here, definitely would not come back. Overall, the outside of the property is very nice. Inside, the rooms are very dated. We had a family of 10 across 4 rooms. All of us had issues with the outlets not working. We had no hot water for hours the first full day we were there. The are only two options for lunch, the beach buffet or the bbq for burgers/chicken. The beach buffet is basically inedible. The specialty restaurants were just ok at best, definitely not family friendly if you have smaller kids. The only decent food is the Isabella buffet, the service there was always great. The pool water is literally hotter than a bathtub to the point where it wasn’t refreshing and the pools are small and extremely over crowded. The waterpark advertised in the pictures is not on site and you is about a 10 minutes walk. The beaches are filled with people trying to sell you crap every few minutes. The front desk supervisor berated my 70 year old parents because they forgot their keys in the room at check out and said he didn’t care if they missed their flights home. I’ve been to a lot of all inclusives, three in the Punta Cana alone, this was definitely the worst experience which is upsetting considering it was a family vacation meant to be relaxing but everyone was ready to go home by the second day.

2.0 / 5.0

Aug 2024

Overrated hotel. You get what you pay for. I usually do not like to complain but when is necessary I will to alert people what to expect. The hotels grounds are nice but once you enter the rooms you can smell the mold. It was not just our room but our friends had the same issue too. Also, we had unexpected visitors(roaches, bed bugs), my wife woke up with bites on her hands and back and a swollen eye. The food looks great on day one, then expect the same food everyday every meal. Also, expect to tip to receive good service. Not much to do with kids. I will not stay at this location.

1.0 / 5.0

Aug 2024

Avoid this resort. We stayed here with a group of 17 people and had a terrible experience. The main issues were mold in the rooms, roaches, and toilets that didn't flush. Everyone in our group encountered these problems. The ceiling fan was covered in dust, and we were told this was normal due to the weather. The resort is outdated and in need of renovation. We had to request toilet repairs daily from check-in to check-out, often waiting hours for someone to address the problem. Sometimes, we'd return from meals or activities to find our room smelly from the issue. The beds were very uncomfortable, and the food was only average. The alcohol selection was poor, and I preferred not to drink rather than settle for the low-quality options available. I would have considered paying for an upgrade if it had been offered. Additionally, some of us suffered from diarrhea for two days, likely due to uncooked steak that was left out at room temperature in the buffet area. The $1,355 resort credit per room, per stay was disappointing. After checking in and downloading the Riu app, we found that the credit was divided into small amounts, allowing only $10 to $20 off at a time. We tried to use it at the spa but only received a $20 discount per person, while the cheapest massage was $175. The pools are always overcrowded, water was hot like a sauna. The volleyball was ripped and deflated. We asked if they had another for us to use but they didn’t have one. The elevators were out of service,

4.0 / 5.0

Aug 2024

The staff was good. The only complaint is the bathroom cieling was plastered and very sloppy. You can tell they had a bad leak.

4.0 / 5.0

Aug 2024

The service all around is fast and efficient. The facilities are clean. And vicinity around fountains and gardens are well kept. I only rated it 4 because of the entertainment they should have more variety i entertainment and facilitate pop songs in english

5.0 / 5.0

Aug 2024

As usual RIU always the good stuff.

5.0 / 5.0

Aug 2024

**5-Star Review:** We had an absolutely amazing time at Riu Palace Punta Cana! The resort was everything we could have hoped for and more. The pools were pristine and perfect for lounging, the beach was stunning with crystal-clear water, and the drinks were always flowing—delicious and refreshing! The entertainment and activities kept us busy and made our stay so much fun. As for the food, while it wasn't the best we've ever had, it was still very good considering the large number of guests they cater to. The variety was impressive, and we always found something we enjoyed. Overall, the food was quite acceptable given the scale of service. We couldn't have asked for a better experience. Everything was spot-on, and we can't wait to return!

5.0 / 5.0

Aug 2024

overall experience is great, safe place to stay and very clean, main issues with the AC system, managers was informed in person , management is aware of the situation yet they continue booking the room. 3140. I believe if they have issues they should not book those rooms. th facility needs more attention to details. falling hardware in bathrooms. The nomenclature they use for some food is not correct, tiramisu at the italian restaurant is far from being a tiramisu, it can be offered as choco -coffee cake but never a tiramisu, this can be misleading to clients . typical cuisine is awesome, , I insist management must talk to maintenance personnel and set up a task force before its time to put even more cash

1.0 / 5.0

Aug 2024

It’s upsetting to write this review since we used to love this place. Pros: The stuff is amazing and always willing to help. $30-$40 tip a day doesn’t make you poor, but it does mean a lot for these hardworking people. Cons: The hotel needs major maintenance. There were lots of little but annoying issues but also a big one - The ceiling fan didn’t work - 3 of the 4 power outlets didn’t work - The coffee machine didn’t work - Shower handle didn’t work - The entire hotel didn’t have running water on the last day of our stay The big issue is MOLD unfortunately. When we walked into the room first time I ignored the smell, thinking probably the room was empty for a few days and running the ceiling fan and the AC would solve the smell issue (I shouldn’t have ignored it). After a couple of days my kids got sick. We confirmed the mold issue with other guests (asked around the people by the poolside). On the last day I noticed mold growing on my backpack and luggage that we left on the floor during our entire stay. We arrived our home after an 8-day stay well after 10:30 PM and carried all our belongings to our backyard. We have been doing laundry for the last 18 hours. Sprayed vinegar on our backpacks, shoes, slippers, luggage and resting them in the sun hoping the mold dies off. I have an annoying chest pain and the wife will be scheduling a pediatrician visit for the kids. As much as we like the stuff, we won’t be returning to Riu Palace Punta Cana.

5.0 / 5.0

Aug 2024

I recently stayed at the Riu Punta Cana All Resort and had a fantastic experience. The staff was friendly, the food was delicious, and the amenities were top-notch. The all-inclusive package was a great value, and I can't wait to return for another vacation. Highly recommend!

4.0 / 5.0

Aug 2024

Nice and clean. Staff need to learn a little English for better communication. Otherwise, very friendly and helpful.

3.0 / 5.0

Aug 2024

The staff were friendly, but lack English language. The rooms were very old the ceiling in the bathrooms looked like they had many water damages. The linens smelled like molded and smelled.

4.0 / 5.0

Aug 2024

Room needs updating and a little more cleanest. Bathroom door hits the toilet when you open the door. Not a good place to put a toilet. Ceiling had water marks. Hotel needs more entertainment and more activities for guests.

2.0 / 5.0

Aug 2024

So, my review is as this, the hotel is beautiful, and it is a big hotel, i think at the time of them building it, they wasted a lot of space, causing a lot of unnecessary walking through out the hotel. It is a very long walk to the pool, and the beach, when you get over there you don't wanna move and walk back, because it's way too long. Besides that, the room that me and my wife stayed in we discover that the hotel was infested with roaches, it got very bad to where we saw on the bed at 4am and all over the room, where we had to go down to the hobby and ask for another room. When we got the 2nd room they still had to spray, for bugs. I think the biggest problem there is that the guess are bringing food up to the room and leaving it there. The hotel also needed more entertainment there after 11am the dj is gone and the only place to have some entertainment close at 12am. Food was great but you have allergies please ask what you're eating if you're not sure. Also, there elevator system is messed up, due to the fact that when you're taking it to the floor you want you are actually on the other side of the hotel, that was not cool. Hotel is also way to far from everything outside.

5.0 / 5.0

Aug 2024

N/A

FAQs

How much does this all inclusive resort cost compared to others in Punta Cana?

The average price for a rental in Punta Cana is R 3,207 per night. This rental is R 1,203 above the average.

Is parking included with this all inclusive resort?

Yes, parking is listed as an amenity at Hotel Riu Palace Punta Cana - All Inclusive. For more information, we encourage you to contact the property about where to park.

Is there a pool at this all inclusive resort?

Yes, a swimming pool is available for use at Hotel Riu Palace Punta Cana - All Inclusive. Enjoy the water!

Is Hotel Riu Palace Punta Cana - All Inclusive pet friendly?

Unfortunately, this all inclusive resort is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Hotel Riu Palace Punta Cana - All Inclusive?

We found 11 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.

Explore similar vacation rentals in Punta Cana

Explore all rentals in Punta Cana

Beachfront

Bird's eye view, View (from property/room), Beach, Pool view

4.1 / 5.0

Excellent(498 Ratings)

Dreams Onyx Resort & Spa - All Inclusive

Hotel Riu Palace Punta Cana - All Inclusive

All inclusive resort in Punta Cana

Reasons to book

About this all inclusive resort

Amenities

Map of Punta Cana

Nearby attractions

Available Rooms

Junior Suite (U)

Junior Suite (Tropical View, U)

Suite (U)

Suite, Ocean View (U)

Junior Suite (L)

Hotel Riu Palace Punta Cana - All Inclusive

All inclusive resort in Punta Cana

Reasons to book

About this all inclusive resort

Amenities

Map of Punta Cana

Nearby attractions

Available Rooms

Junior Suite (U)

Junior Suite (Tropical View, U)

Suite (U)

Suite, Ocean View (U)

Junior Suite (L)

Ratings and reviews

FAQs

How much does this all inclusive resort cost compared to others in Punta Cana?

Is parking included with this all inclusive resort?

Is there a pool at this all inclusive resort?

Is Hotel Riu Palace Punta Cana - All Inclusive pet friendly?

What amenities are available at Hotel Riu Palace Punta Cana - All Inclusive?

Explore similar vacation rentals in Punta Cana

Punta Cana travel inspiration

Related vacation destinations