Cosy Victorian Building, close to city centre and amazing public transport links

8 bedrooms, bed sheets
Exterior
Living area
Interior
Interior
1.0 / 5.0
Poor (1 Rating)

House in Croydon

14 guests · 8 bedrooms · 7 baths

Reasons to book

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About this house rental

Note to Guest: Please note that this is a guest house hence would need to enquire for dates and accurate price before booking.

Woodstock Guest House Croydon is the ideal place to stay if you want to break up a journey to or from Gatwick Airport. As this guest house has its own parking facilities and is only five minutes walk away from East Croydon Train Station, it doesn’t matter if you’re driving here or using British Rail. The atmosphere inside this elegant Victorian building (situated on a quiet residential street) is warm, welcoming and family friendly. You’ll find it easy to relax here and get a good night’s sleep.

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Ratings and reviews

1.0 / 5.0
Poor (1 Rating)
1.0 / 5.0
star 2 emptystar 3 emptystar 4 emptystar 5 empty
Apr 2023
Prices on the listing are enticing but, beware! I contacted the manager on Jan 22 with a list of questions for clarity since the listing was vague and the prices seemed too good to be true. I liked his responses. The same day a local friend toured the compound and assured us that the spaces she saw were clean. On Jan 23rd, I booked the space for 7 days for 8 guests and received a confirmation on VRBO. On Jan 23rd I sent a “Thank you” greeting and an overview of our plans in the city with no response from the manager. On March 6th, I reached out about an update to our travel plans but got a weird reply 3 days later implying that the rooms I paid for and confirmed were unavailable. When I followed up with detailed messages on Mar 10th and 25th, the manager Michael H said “No worries. Best Re” on Mar 27th. On Mar 27th and twice on Mar 31st I posed more questions to ensure that we are all on the same page with reply from the manager. When my family arrived on the first day April 2nd, the manager claimed that I ignored a quote sent with the correct pricing thus, he demanded additional payment. I showed him proof of my communication with him through the VRBO platform proving that: #1 I never got a pricing quote from VRBO or him #2 I paid since Jan 23rd for 8 guests for 7 days and if this was a mistake based on his pricing, he had 70 days to reach out to me to rectify the issue. #3 The manager doesn’t monitor VRBO inbox to communicate efficiently since he left several of my concerns unresolved when I suspected that there was an issue on Mar 9th and Mar 27th. When the rest of the group arrived on April 4th, I had to demand walls to be scrubbed from wine stains and adequate linen to help make our stay more comfortable. During our stay we witnessed the following: #1 a family staying in the attic with young children who seem to be painting and doing repairs for shelter on the premises. #2 insufficient staff for housekeeping with no functioning washer/dryer on the compound to meet the needs of the rotating guests, hence the limited linens #3 There're 2 managers – Samuel was apologetic and took responsibility for the lack of organization. #4 We witnessed guests who were lied to and demanded refunds. When Michael said No, the guests left and threatened to sue. In a nutshell, we learned that this property has come under new management since late Dec 2022. From late Jan 2023 – April 2nd it all went downhill! Poorly managed and dishonest! RUN!

FAQs

How much does this house cost compared to others in Croydon?

The average price for a rental in Croydon is R 1,714 per night. This rental is R 1,475 above the average.

Is parking included with this house?

Parking is not specified as an available amenity at Cosy Victorian Building, close to city centre and amazing public transport links. For more information, we encourage you to contact the property about where to park.

Is there a pool at this house?

We didn’t find pool listed as an amenity for this house. It may be worth double checking if a pool is important for your stay.

Is Cosy Victorian Building, close to city centre and amazing public transport links pet friendly?

Unfortunately, this house is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Cosy Victorian Building, close to city centre and amazing public transport links?

We found 0 amenities for this rental. This includes , and .

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