Le Grand Karuizawa Hotel and Resort
4.3
Excellent(281 Reviews)Resort in Karuizawa
5-Star Resort
Reasons to book
Free cancellationFull refund if you change your mind
Includes essentialsGarden, Pool, Kitchen or Kitchenette and more
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About this resort
Open from August 2018, featuring Mount Asama views and a single-star Michelin restaurant, Le Grand Karuizawa Hotel and Resort is located in Karuizawa. The resort is fitted with garden, bar, fitness and spa facilities including a hot spring bath.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Hot tub or spa
TV
Gym or Fitness Center
Garden
Family friendly
Map of Karuizawa
Available Rooms
1 Queen • 516 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 Queen • 581 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
2 Double • 645 ft²
Sleeps 5
+
You'll be directed to Booking.com for availability & pricing
2 Double • 721 ft²
Sleeps 6
+
You'll be directed to Booking.com for availability & pricing
2 Double • 742 ft²
Sleeps 6
+
You'll be directed to Booking.com for availability & pricing
RRRR
Reviews
4.3
Excellent(281 Reviews)100% verified reviews
4.3
薔薇が綺麗でした
洗面所の水道が壊れていた
4.3
日常を忘れてのんびりできた
食後のコーヒーが普通だった
フリードリンクにお茶が欲しい
4.3
ロケーション
所々壊れている
4.3
breakfast was good! The bathroom space has a good design!
Service at the breakfast was not perfect. Coffee was served without milk and sugar. When used plates were picked up by the waiter they saw that the coffee cup was empty, but did not ask "would you like some more coffee?"
In the bathroom hangers for towels are missing
The light switches for the room are not user friendly.
4.3
very pretty. exceptional food and service
4.3
The location was very picturesque.
Dreadful experience. Staff untrained and inefficient. Breakfast was awful so even though it was included in the room price we didn’t go after the first day. Location very remote and the shuttle bus is very infrequent with very expensive taxis. Most of the facilities were shut but this was not made clear on the website prior to booking. Rooms were dirty and required maintenance. Sky light above bed had no blind so we were woken every day at 5am! Pillows were terrible.
4.3
Michelin star French restaurant. great onsen. beautiful grounds.
distant from main sights. need a car.
4.3
Large comfortable rooms and bathroom.
everything worked well, air con etc.
breakfast didn’t have many nice western options.
4.3
room was next to a generator which kept us awake all night
4.3
The hotel was lovely and we were received warmly by reception staff. Our room was spacious and breakfast was delicious. Shuttle service to Karuizawa station was provided.
Corridors are just a little too dim.
4.3
great setting and view
interior is too dark
breakfast is not 5 star, no fresh juices, no real bread
4.3
The room was big and very clean. The staff were very friendly and helpful. The whole property was very nice and new (they opened two years ago). We had a great one week stay there and we enjoyed it a lot. If they could improve more on the details I believe they will reach to a total new level and become a gem of Karuizawa.
The French restaurant and the Japanese restaurant were very delicious and the staffs were very friendly and nice.
We would specially thank the staffs because we felt that they are very eager to help and to serve the guests, even if it was something they didn’t get trained of, they try their best to answer guests’ requests.
Devils are in the details.
Overall we loved our stay and we were very happy with the staff there. We just think they need to improve details on the service and if they do, we really believe they will reach to a new level.
- as a 4-star hotel, the lack of pillow choices was a surprise for us. They only provide two pillows on the bed, one very soft and flat, another fairly hard.
- the room was extremely dry, even though there is an air purifier/humidifier in the room, you can’t choose or change the humidity level of the machine for some reason and it was always under 30%, which we suffered a lot from the dryness.
- no room service. We wanted to use room service but was told they don’t have it... another surprise. But on Christmas Eve they made an effort for us when we asked whether they could bring a bottle of champagne to our room, they did it for us.
- only 3 restaurants and one of them was not even open, I guess it’s because it’s the low season. To be fair, it’s a small property and I understand they don’t have more restaurants. But the hotel is a bit out of the city center so if you stay like us more than 3 days it’s a bit inconvenient when you want to eat something else even if you had a car, and since they don’t have room service, if you want to eat something late night, you might have to either sleep with an unsatisfied stomach or drum on your car with your PJ and drive 20 mins to the city center.
- poor choice of wine at the mini bar.
- breakfast. It is an OK breakfast service I would say. But is it good enough for a 4-star? No. The choices are quite limited and some of the food servings didn’t make sense to us.
- I noticed during our stay that there are a lot guests came as families and a lot of them are young families. If the hotel could pay a bit attention on this and start providing baby cots and young family friendly service it would attract more such guests.
FAQs
How much does this resort cost compared to others in Karuizawa?
The average price for a rental in Karuizawa is R 3,423 per night. This rental is R 978 above the average.
Is parking included with this resort?
Yes, parking is listed as an amenity at Le Grand Karuizawa Hotel and Resort. For more information, we encourage you to contact the property about where to park.
Is there a pool at this resort?
Yes, a swimming pool is available for use at Le Grand Karuizawa Hotel and Resort. Enjoy the water!
Is Le Grand Karuizawa Hotel and Resort pet friendly?
Unfortunately, this resort is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Le Grand Karuizawa Hotel and Resort?
We found 10 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.
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