Hilton Queretaro

Room, 2 Queen Beds | Egyptian cotton sheets, premium bedding, in-room safe, desk

Separate tub and shower, hair dryer, towels

Egyptian cotton sheets, premium bedding, in-room safe, desk

4.1

Excellent(233 Reviews)

Hotel in Santiago de Queretaro

4-Star Hotel

Reasons to book

High-end valuePrice for this property is higher than average in the area

Includes essentialsPool, Air conditioner, Internet / Wifi and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Luxury hotel with 2 restaurants and bars
Along with 2 restaurants, this smoke-free hotel has an outdoor pool and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness center, a snack bar/deli, and a 24-hour business center are onsite.
Change of towels is available on request.
Hilton Queretaro offers 139 air-conditioned accommodations with laptop-compatible safes and hair dryers. Beds feature Egyptian cotton sheets and premium bedding. Cable television is provided. Bathrooms include separate bathtubs and showers.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.

Amenities

Pool

Air conditioner

Internet / Wifi

Parking

Laundry

Balcony or Patio

Map of Santiago de Queretaro

Nearby attractions

Museo La Esquina del Juguete popular Mexicano

49.5 mi

Queretaro Regional Museum - INAH

3.1 mi

Available Rooms

Room, 1 King Bed

1 King • 538 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Junior Suite, 1 King Bed

1 King • 560 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Room, 1 King Bed

1 King • 517 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Room, 1 King Bed, Accessible (Mobility, Hearing, Roll-In Shower)

1 King • 581 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Presidential Suite, 1 Bedroom

1 King • 1184 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

RRRR

Hilton Queretaro

RRRR

4.1

Excellent(233 Reviews)

Hotel in Santiago de Queretaro

4-Star Hotel

Reasons to book

High-end valuePrice for this property is higher than average in the area

Includes essentialsPool, Air conditioner, Internet / Wifi and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.

Amenities

Pool

Air conditioner

Internet / Wifi

Parking

Laundry

Balcony or Patio

Map of Santiago de Queretaro

Nearby attractions

Museo La Esquina del Juguete popular Mexicano

49.5 mi

Queretaro Regional Museum - INAH

3.1 mi

Available Rooms

Room, 1 King Bed

1 King • 538 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Junior Suite, 1 King Bed

1 King • 560 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Room, 1 King Bed

1 King • 517 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Room, 1 King Bed, Accessible (Mobility, Hearing, Roll-In Shower)

1 King • 581 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Presidential Suite, 1 Bedroom

1 King • 1184 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Reviews

4.1

Excellent(233 Reviews)

1.0

May 2024

Very disappointed with the hotel, unfortunately my husband became ill were we couldn’t make it to our reservation. I called the hotel directly to at least change the dates and they denied and charged us the stay, even though I explain the situation and had Expedia call aswell. Very disappointing. I understand their are rules and restrictions but their are case by case when you can provide proof of the situation

1.0

Apr 2024

The property is under operator transaction, that is, it is going to become Hilton Hotels, but ALL AREAS are being remodeled, the dust is terrible, it is only fair that I mention that it is being remodeled and the guest decides if they want to take the room with them. risks of discomfort

4.0

Mar 2024

Under construction. LOUD! No warning of construction on Expedia site and hotel site was down. We were promised noise would end at 6 pam and this promise was broken.

1.0

Feb 2024

I found bed bugs in my bed

3.0

Feb 2024

Pros: The rooms are large, clean, and comfortable. The view is spectacular. Neutral: The breakfast was average. No labeling and very few options for people with allergies. Cons: The property was under renovation so the lobby and all common areas were either off limits or full of dust and construction equipment. The noise of the renovations was very loud, lasting until 10:30PM one night. The staff were not apologetic at all. When the renovations are done and Hilton takes over the hotel management, it should be a terrific hotel. Special thanks to Expedia customer service for contacting the property about the renovations and advocating for me as their customer.

4.0

Feb 2024

Nice place with limited limited transportation options, but good place to stay

3.0

Feb 2024

WC do not flush well Shower in bad condition Too noisy, without electricity due to remodeling

0.5

Feb 2024

I recently had the unfortunate experience of staying at a hotel that ranks as the worst I've ever encountered. The room's condition was appalling – upon entering, I was greeted by leftover toilet paper on the floor, a broken soap stand in the shower, and a mattress so uncomfortable it was impossible to ignore. The room was permeated by a persistent cooking odor, as if someone had been preparing food in it all day, further compounded by an air conditioning unit that buzzed and whirred throughout the night, disrupting any chance of peaceful rest. Beyond the room's physical shortcomings, the service, or rather the lack of it, was equally disappointing. I have never encountered such a stark absence of hospitality and care during my extensive travels to Querétaro – having stayed in various hotels on more than 20 occasions. The severity of these issues compelled me to cut my planned six-night stay short, leaving after just one night. In an utterly unfair situation, I was forced to pay for an additional night simply to expedite my departure. This financial penalty added insult to injury, cementing my decision never to return. For those considering a visit to Querétaro, I implore you to seek accommodation elsewhere. The city boasts many superior hotels that promise a more pleasant and hassle-free stay. Please, do yourself a favor and avoid this hotel at all costs.

4.0

Feb 2024

The rooms are older, but I like that. The staff was nice. Spacious and comfortable. The entrance is not well marked as it is right on a 2 way road and another hotel next door. They could advise that they are under renovations because the entrance in the hall is cut off and they still charge full price.

5.0

Jan 2024

Staff was very helpful from the start. Very pet friendly ,Max sure appreciated the treats!

1.0

Oct 2023

There was'nt any hot water. When asked at lobby they didn't help, give any reasons, just said it is what it is. So terrible, wouldnt recommend.

5.0

Aug 2023

The rooms are nice and clean. The access to the Hotel is a little difficult but other than that everything else was great.

5.0

Jun 2023

This a very nice hotel and it is in transition with new ownership. Never heard construction noise tho. The rooms are nice and the bed is comfortable. Needed a better, non scratchy bedspread. Biggest disappointment was the pool. It is tiny ( shaped like a pizza slice) and was looking to cool off but the water was hotter than outside. All the staff were great.

2.0

May 2023

Air conditioning and tv doesn’t work

2.5

Apr 2023

It is very good place for business trip and sightseeing also. There was a small mistake of Hotel when I check in but the responses and treatments from management was excellent. I hope to visit again soon and recommend all to enjoy the beautiful scene of Queretaro at the hotel Diamante

5.0

Apr 2023

Good

1.0

Mar 2023

Airport shuttle was not free. And driver charged me more than double comparing to uber.

1.0

Oct 2021

GREAT VIEW, CLEAN ROOMS...

0.5

Aug 2021

HERE IS THE THING: THE CROWNE PLAZA IS CURRENTLY UNDER RENOVATION AND IT HAS BEEN LIKE THAT FOR THE PAST YEAR, SO WHAT THEY DO IS THEY RECEIVE YOU IN A HOLIDAY INN THAT IS RIGHT NEXT TO WHERE THE CROWNE PLAZA IS BEING RENOVATED. THIS IS WRONG BECAUSE IS NOT LIKE A LAST MINUTE THING, AGAIN THEY BEEN IN RENOVATION FOR A YEAR NOW (AS I WAS TOLD BY THE HOLIDAY INN FRONT DESK AGENT) SO TO START YOU SHOULD NOT ADVERTISE THIS HOTEL AT ALL AS IS NOT AND WONT BE READY UNTIL NEXT YEAR (ACCORDING TO WHAT I WAS TOLD).

1.0

Aug 2021

Me agradó la ubicación, comodidad, limpieza, y condición general de la habitación. Además tienen una vista sensacional de la ciudad.

2.0

Jul 2021

The hotel was closed for remodeling when we arrived to check in, we didn’t receive any notification but thanks to a close friend that knows people who works there they accommodated us in the hotel next door who is the Holiday Inn. The attention was very good, and the room clean.

1.5

Mar 2020

Excellent service, very kind all the staff. The breakfast buffet is excellent with a lot of choices. Quesadillas were marvelous. The room was clean and with a lot of space.

2.0

Feb 2020

This hotel is built off a cliff with awesome views of the city, sunsets are great. The building is well kept, the hotel is clean and the staff is the best. Only thing is that to get to restaurants, shopping, etc, one has to take a car.

1.5

Feb 2020

Good quality hotel. Has all amenities for business travel.

2.0

Oct 2019

Excellent room service, restaurant and staff. Room bathroom doors old and you don’t rally have privacy

2.5

Oct 2019

Excelldnt view.......... . ... ... ...

1.0

Aug 2019

The room was nice and clean enough but the bed was very hard and a bit uncomfortable.

1.5

May 2019

Great hotel in the middle of nowhere

1.5

Mar 2019

I was not able to get the room that I paid a premium for, which was a king-size bed, executive suite. I had to wait three hours for a standard room. Also, sent shirts for dry cleaning, and they were not delivered. They had misplaced them and final found them minutes before checking out at the end of my week long stay. Service is all around bad, I liked, however, the restaurant's food selection and their service at the restaurant.

2.5

Mar 2019

We enjoyed staying at this hotel, and the staff, restaurant, city views, room, all excellent. Only minor negative was not possible to walk anywhere, it requires taxi or Uber, both easy.

2.5

Feb 2019

very nice room and view. Staff was very kind and attencious

2.5

Jan 2019

The location, excellent view over the city. God service

1.5

Nov 2018

Few staff, long wait for check inn, housekeeping. one rom came with apple TV and ammenities and the other room did not. They said they where going to send it to my room but they never did. At night I asked again and they told me ther ran out of equipments.

1.5

Nov 2018

Have been traveling to Queretaro for many years and stayed here. Tried Air BNB a couple of times. I am back to stay as long as prices stay reasonable. Great View. All in all a good option.

1.5

Oct 2018

This hotel has very clean rooms, nice furnishings, and great hotel staff. The breakfast buffet has a great selection, good food, and a reasonable price. The view from the room of the city below is excellent. Getting to the hotel from below is a bit tricky as you have to go all the way up the hill, make a u-turn, and come back down the hill to enter. The lower level parking area is littered with columns, be careful backing up!

1.0

Sep 2018

good view but soft bed

1.3

Sep 2018

Beautiful hotel, nice pool, great staff. Early morning free shuttle to the airport was an added bonus

2.5

Jul 2018

This was my second visit to the Crowne Plaza and it was just as fantastic as the first time. Not only is the hotel situated in a beautiful location, it is close to the downtown center and has amazing views of the city. The staff goes above and beyond to help you with any request and the dining room has a superb breakfast buffet and is open late to allow you to have a relaxing supper after a days work. My overall impression of the Crowne Plaza if I had to rate it is 11 out of 10 !!!

2.0

Jun 2018

The staff were very polite and willing to help. The airport shuttle was very timely. The rooms were clean as well as the bathroom area but no so much the inside of the toilet bowl. Although it did have a tape across it reading it was sanitized which was a first I've seen on toilets. The shower could have been a more spacious.

2.5

Jun 2018

I was extreamly satisfied with the service level, from the manager to the cleaning staff everyone was super nice and helpful

FAQs

How much does this hotel cost compared to others in Santiago de Queretaro?

The average price for a rental in Santiago de Queretaro is R 1,051 per night. This rental is R 1,493 above the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Hilton Queretaro. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Hilton Queretaro. Enjoy the water!

Is Hilton Queretaro pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Hilton Queretaro?

We found 7 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.

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4.6

Outstanding(1,005 Reviews)

Grand Fiesta Americana Queretaro

Hotel

in Querétaro

4-star

2 full beds

Garden · Pool · Air conditioner

Discover the beauty of Santiago de Queretaro with a stay at Grand Fiesta Americana Queretaro, a top rated Hotel with amenities such as Air conditioner, Internet / Wifi and Laundry, and more.

RRRR

Hilton Queretaro

Hotel in Santiago de Queretaro

Reasons to book

About this hotel

Amenities

Map of Santiago de Queretaro

Nearby attractions

Available Rooms

Room, 1 King Bed

Junior Suite, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed, Accessible (Mobility, Hearing, Roll-In Shower)

Presidential Suite, 1 Bedroom

Hilton Queretaro

Hotel in Santiago de Queretaro

Reasons to book

About this hotel

Amenities

Map of Santiago de Queretaro

Nearby attractions

Available Rooms

Room, 1 King Bed

Junior Suite, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed, Accessible (Mobility, Hearing, Roll-In Shower)

Presidential Suite, 1 Bedroom

Reviews

FAQs

How much does this hotel cost compared to others in Santiago de Queretaro?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Hilton Queretaro pet friendly?

What amenities are available at Hilton Queretaro?

Explore similar vacation rentals in Santiago de Queretaro

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