Best Western Atlanta Cumberland/Galleria Hotel

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower) | Premium bedding, desk, laptop workspace, blackout drapes

Combined shower/tub, free toiletries, hair dryer, towels

Premium bedding, desk, laptop workspace, blackout drapes

3.7 / 5.0

Good(600 Ratings)

Hotel in Smyrna, GA

2 guests · 1 bedroom · 1 bath

Reasons to book

Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Hotel in Smyrna with free breakfast and a 24-hour fitness center
An outdoor pool, a 24-hour fitness center, and a conference center are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a microwave in a common area, a seasonal outdoor pool, and a business center are onsite.
Best Western Atlanta Cumberland/Galleria Hotel offers 119 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Smyrna hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Map of Smyrna, GA

Nearby attractions

Georgia Aquarium

12.6 mi

Mercedes-Benz Stadium

13 mi

Stone Mountain Park

32 mi

Atlanta Botanical Garden

12.2 mi

Available Rooms

Standard Room, 2 Queen Beds, Accessible, Bathtub

Beds not specified

Sleeps 2

You'll be directed to Hotels.com for availability & pricing

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

Beds not specified

Sleeps 2

You'll be directed to Hotels.com for availability & pricing

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

Beds not specified

Sleeps 2

You'll be directed to Hotels.com for availability & pricing

Executive Room, 1 King Bed, Non Smoking (with Sofabed)

Beds not specified

Sleeps 2

You'll be directed to Hotels.com for availability & pricing

Standard Room, 2 Queen Beds, Non Smoking

Beds not specified

Sleeps 2

You'll be directed to Hotels.com for availability & pricing

RRRR

Best Western Atlanta Cumberland/Galleria Hotel

RRRR

3.7 / 5.0

Good(600 Ratings)

Hotel in Smyrna, GA

2 guests · 1 bedroom · 1 bath

Reasons to book

Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Map of Smyrna, GA

Nearby attractions

Georgia Aquarium

12.6 mi

Mercedes-Benz Stadium

13 mi

Stone Mountain Park

32 mi

Atlanta Botanical Garden

12.2 mi

Available Rooms

Standard Room, 2 Queen Beds, Accessible, Bathtub

Beds not specified

Sleeps 2

You'll be directed to Hotels.com for availability & pricing

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

Beds not specified

Sleeps 2

You'll be directed to Hotels.com for availability & pricing

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

Beds not specified

Sleeps 2

You'll be directed to Hotels.com for availability & pricing

Executive Room, 1 King Bed, Non Smoking (with Sofabed)

Beds not specified

Sleeps 2

You'll be directed to Hotels.com for availability & pricing

Standard Room, 2 Queen Beds, Non Smoking

Beds not specified

Sleeps 2

You'll be directed to Hotels.com for availability & pricing

Ratings and reviews

3.7 / 5.0

Good(600 Ratings)

1.5 / 5.0

Dec 2024

No microwave, disrespectful housekeeper(guy), no signs that tell you how to get back to the office area from upstairs

2.0 / 5.0

Dec 2024

Couldn’t watch tv, has a few channels, WiFi is horrible so I wasn’t able to connect my phone, so there goes Airplay. I couldn’t connect the WiFi to my laptop, the a/c works when it wants to

2.0 / 5.0

Dec 2024

The staff is nice but the beds are outdated and breakfast is very cheap. The room smelled a bit but it was probably because it was carpeted and old. Otherwise it was serviceable and worth the cost

0.5 / 5.0

Dec 2024

I'm just going to say I will never stay here again ants roaches no hot water it was a mess but the customer service was great they did they best by changing my room three times

2.5 / 5.0

Dec 2024

My favorite spot that’s cost-effective.

1.5 / 5.0

Nov 2024

Could be a great hotel but housekeeping sucks. Roaches dirty sheets not acceptable

1.5 / 5.0

Nov 2024

Could be a great hotel but housekeeping sucks. Roaches dirty sheets not acceptable

2.5 / 5.0

Oct 2024

Yeondercul experience. The front desk was more than willing to help.

2.5 / 5.0

Oct 2024

Yeondercul experience. The front desk was more than willing to help.

2.0 / 5.0

Oct 2024

It was nice. The main issue I had was with the mold not being properly cleaned. The rooms are mostly enclosed so easy for condensation from showering & the A/C unit to create mold. I had to clean the mold that was on the ridges of my A/C unit & off the roof in the bathroom. Once I did that & sanitized everything else, it was all good. I enjoyed my stay & the renovations are VERY nice. Makes the hotel look very new & fancy. Breakfast is okay. They use egg whites & no cheese. Would be nice to have the option of bacon as well as sausage. The staff were pretty cool. Not super good but not bad at all, just normal interactions that I actually prefer over going above & beyond. I enjoyed my stay all in all. Will be returning again.

1.0 / 5.0

Oct 2024

Being a non smoking facility our room and even the hallway smell just like it. So, we were moved to a different room. In the morning, at breakfast at a 42 degrees temperature outside, they did not have coffee. We were freezing and needed our morning drink.

2.0 / 5.0

Oct 2024

1.0 / 5.0

Oct 2024

1.5 / 5.0

Oct 2024

2 cockroachs in the room during my 5 day stay. Mold on the bed sheets. Very poor cleaning!!!

1.5 / 5.0

Oct 2024

2 cockroachs in the room during my 5 day stay. Mold on the bed sheets. Very poor cleaning!!!

2.0 / 5.0

Oct 2024

The room was decent. It was an average stay. Front desk was helpful in finding food. There is a nice little village with good eateries.

2.0 / 5.0

Oct 2024

The room was decent. It was an average stay. Front desk was helpful in finding food. There is a nice little village with good eateries.

2.0 / 5.0

Sep 2024

Stay was good

2.0 / 5.0

Sep 2024

Stay was good

3.0 / 5.0

Sep 2024

Room had several stains on bedding and chairs in the room. There were strands of hair everywhere, on beds, towels, int ub, sink, counters. The view from our room was of the green pool. It's only September but it looks like it's been green for quite some time. I hadn't planned on swimming during my stay but the sight of it was unpleasant. The check was quick and easy and the staff were professional. Overall the stay was fine for the one night but I probably would not book again or recommend.

3.0 / 5.0

Sep 2024

I based my stay on previous reviews. The price was low and I know you get what you pay for. The side door was not secure, open for anyone to enter/exit undetected the two days I stayed there. The front driveway was blocked by cars and another car would not be able to get by to exit unless you use the entrance the wrong way. Inside, the lobby appears clean. The elevator was dirty. The hallways smelled of marijuana and mildewed carpet. The room overall was clean. The bathroom was clean. The white bed linen had a stain on it. I would not stay again.

1.0 / 5.0

Sep 2024

I checked in and left a few hours later. There was roaches in the room. It started with seeing a couple small baby roaches at first that I tried to overlook as I would only be staying 1 day but the more I saw I just couldn’t take it. In addition to that we were locked out of the room even though the key worked. The front desk clerk had to come up and use the main key to unlock the door. I was told that he would send maintenance to check it out but no one came and I checked out instead. I had small children and the roaches I just couldn’t tolerate. I presented my issue to front desk very pleasantly and was told to reach out to Expedia (company I booked with) and have them reach out to the hotel for a refund. In the end, the hotel would not refund me for leaving a roach infested room.

4.0 / 5.0

Sep 2024

Nice experience great place to stay

4.0 / 5.0

Sep 2024

Clean room, close to bars and shops

2.0 / 5.0

Sep 2024

The cleaning crew needs to use new detergent or wash deeper as the sheets and blankets we all dirty. They need new mattresses as i couldnt get any rest and had to see a chiropractor after due to the springs sticking through the mattress. The wifi and television service is absolutely horrible

4.0 / 5.0

Sep 2024

Did not realize the first night that the breakfast area was on the 3rd floor down the hallway. It was a little strange and no sinage but, we figured it out. Also, our bed was far beyond needing replaced. We were in an ADA room on the 3rd floor and the bed had a pretty bad dip in the bed when we laid down. Super uncomfortable and left us sore. Other than that, staff was very friendly and pleasant to be around and the breakfast was wonderful both days we were there

5.0 / 5.0

Sep 2024

Really nice hotel , would recommend to anyone and everyone

3.0 / 5.0

Sep 2024

Internet was not working and towels were old. Rooms were missing materials. Not enough toilet paper or shampoo. Had to ask for things needed. Hotel was clean though.

4.0 / 5.0

Sep 2024

It was great

2.5 / 5.0

Sep 2024

Reasonably reasonable.

2.5 / 5.0

Sep 2024

Reasonably reasonable.

4.0 / 5.0

Sep 2024

Good

4.0 / 5.0

Sep 2024

Minus some unwanted guests. The stay was ok

3.0 / 5.0

Sep 2024

My first original room had hair all over it, it smells like mold, the tub had dead Roach, the window was leaking water above the AC unit, and my towels had old dried up blood on them. Once you got off the elevator it also smelled like mold and mildew. Which was on the walls by the window. We will move to a different room on a different floor and that hallway smell very clean and lovely the room was also much better than the first one was. Same thing will served for breakfast every morning the attendance stated that they were out of a lot of stuff. We stayed for 4 days. On the last day the meat was different but the eggs tasted really old and they was rubbery as if she warmed them up from the day before.

4.0 / 5.0

Sep 2024

The pool was very dirty

4.0 / 5.0

Sep 2024

Overall good experience. It was good that there was breakfast available.

2.0 / 5.0

Sep 2024

I enjoyed the A/C but didn't like the roaches in the hallway and no existence of customer care.

4.0 / 5.0

Sep 2024

Honest unbiased review 08/30/24-09/02/24. You get what you pay for. It’s not an expensive place so of course it won’t be perfect. Pro’s, close to a lot of places, quiet, big rooms, cold ac. Con’s, there is always a lingering smell of tobacco (I worked around it by purchasing some febreze) white bedsheets and white towels are both good and bad… good cause you’d be able to see any stains.. bad because you actually found them lol. Don’t get me started on the toilet, I wasn’t able to flush at all for the 3 nights.. had to go down to the lobby so the cleaning people found a long surprise when they lifted that toilet seat cover lol. The bathrooms need a little more cleaning and maintenance.. whoever did the flooring work was sloppy so all the grout makes the floors look dirty. The shower water pressure was good.. it was just the toilet. The WiFi was good as long as you knew how to connect through the best western app. They did return my deposit asap. Overall, if you’re like me and you can live with what you get, then this is a nice place to stay at. If you’re a clean freak and a perfectionist then make sure you have deep pockets and find some high end place.

2.5 / 5.0

Sep 2024

WiFi need enhance

2.5 / 5.0

Sep 2024

WiFi need enhance

FAQs

How much does this hotel cost compared to others in Smyrna?

The average price for a rental in Smyrna is R 2,634 per night. This rental is R 1,326 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Best Western Atlanta Cumberland/Galleria Hotel. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Best Western Atlanta Cumberland/Galleria Hotel. Enjoy the water!

Is Best Western Atlanta Cumberland/Galleria Hotel pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Best Western Atlanta Cumberland/Galleria Hotel?

We found 6 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.

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RRRR

Best Western Atlanta Cumberland/Galleria Hotel

Hotel in Smyrna, GA

Reasons to book

About this hotel

Amenities

Map of Smyrna, GA

Nearby attractions

Available Rooms

Standard Room, 2 Queen Beds, Accessible, Bathtub

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

Executive Room, 1 King Bed, Non Smoking (with Sofabed)

Standard Room, 2 Queen Beds, Non Smoking

Best Western Atlanta Cumberland/Galleria Hotel

Hotel in Smyrna, GA

Reasons to book

About this hotel

Amenities

Map of Smyrna, GA

Nearby attractions

Available Rooms

Standard Room, 2 Queen Beds, Accessible, Bathtub

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

Executive Room, 1 King Bed, Non Smoking (with Sofabed)

Standard Room, 2 Queen Beds, Non Smoking

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Smyrna?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Best Western Atlanta Cumberland/Galleria Hotel pet friendly?

What amenities are available at Best Western Atlanta Cumberland/Galleria Hotel?

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