Hotel Puerta de Bilbao
Hotel in Barakaldo
2 guests · 1 bedroom · 1 bath
Reasons to book
Great price for your budgetOne of the lowest cost properties in the area
Includes essentialsGarden, Pool, Air conditioner and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Hotel with a seasonal outdoor pool, in the vicinity of Vizcaya Bridge
This smoke-free hotel features a restaurant, a bar/lounge, and a poolside bar. WiFi in public areas is free. Other amenities include a coffee shop/cafe, a seasonal outdoor pool, and a business center.
Hotel Puerta de Bilbao offers 203 accommodations with minibars and safes. Beds feature down comforters and premium bedding. 48-inch LED televisions come with satellite channels. Bathrooms include separate bathtubs and showers, bidets, complimentary toiletries, and hair dryers.
A children's pool and a seasonal outdoor pool are on site.
This smoke-free hotel features a restaurant, a bar/lounge, and a poolside bar. WiFi in public areas is free. Other amenities include a coffee shop/cafe, a seasonal outdoor pool, and a business center.
Hotel Puerta de Bilbao offers 203 accommodations with minibars and safes. Beds feature down comforters and premium bedding. 48-inch LED televisions come with satellite channels. Bathrooms include separate bathtubs and showers, bidets, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.
A children's pool and a seasonal outdoor pool are on site.
Amenities
Pool
Air conditioner
Internet / Wifi
Balcony or Patio
TV
Garden
Map of Barakaldo
Available Rooms
Family Suite (Family Junior Suite)
Beds not specified • 323 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Deluxe Twin Room with Parking
Beds not specified • 194 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Deluxe Twin Room
Beds not specified • 194 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Deluxe Room, 1 Queen Bed with Sofa bed (Deluxe Queen)
Beds not specified • 194 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Triple Room
Beds not specified • 194 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
RRRR
Ratings and reviews
4.0 / 5.0
Not enough shampoo , coffee, and cups in the room. The rest was fine đź‘Ť
4.0 / 5.0
Not enough shampoo , coffee, and cups in the room. The rest was fine đź‘Ť
2.5 / 5.0
Good location
Clean
Secure parking €15
Extensive maintenance on pool- not open
Would stay again.
2.5 / 5.0
Good location
Clean
Secure parking €15
Extensive maintenance on pool- not open
Would stay again.
2.0 / 5.0
Clean, large room, good breakfast and many glutenfree options ( seperate glutenfree corner)
Near a shopping center, and 20 min walk to the metro, next to a convention centre.
2.0 / 5.0
Clean, large room, good breakfast and many glutenfree options ( seperate glutenfree corner)
Near a shopping center, and 20 min walk to the metro, next to a convention centre.
2.0 / 5.0
Where to start? Ok...we had several choices for hotels in Bilbao but chose Hotel Puerta for 3 nights because their main selling feature was a functional outdoor pool, which my daughters wanted to use, especially since the weather was nice. The pool was in great condition but closed to public 'until end of June'. No reason given. We could not cancel or shorten our stay because it was booked via Expedia, apparently.
Parking is terrible. There's no loading area in front of the lobby and directions send you to the back in a nearby parking area. Parking itself requires a lengthy route back to the front street, a 2 minute drive to a roundabout, doubling back, taking another roundabout well past the hotel, and then making a left down a back street to the parkade, which is 17 Euros/day. Make sure you give them your licence plate (even if a rental) because they will make your return to have the privilege of parking with them. They issue a piece of paper with a scannable code for the length of your stay -it's far more complicated than it needs to be.
Staff were not helpful at all and were mostly rude. It was as if we were an inconvenience and they forgot they work in the service industry. Front desk folks would pass responsibilities to others rather than taking care.
I asked for a space to work since the rooms are small and they said I could only rent a space for 50 Euros.
Expect to pay for absolutely everything and expect terrible service, especially if you speak English.
2.0 / 5.0
Where to start? Ok...we had several choices for hotels in Bilbao but chose Hotel Puerta for 3 nights because their main selling feature was a functional outdoor pool, which my daughters wanted to use, especially since the weather was nice. The pool was in great condition but closed to public 'until end of June'. No reason given. We could not cancel or shorten our stay because it was booked via Expedia, apparently.
Parking is terrible. There's no loading area in front of the lobby and directions send you to the back in a nearby parking area. Parking itself requires a lengthy route back to the front street, a 2 minute drive to a roundabout, doubling back, taking another roundabout well past the hotel, and then making a left down a back street to the parkade, which is 17 Euros/day. Make sure you give them your licence plate (even if a rental) because they will make your return to have the privilege of parking with them. They issue a piece of paper with a scannable code for the length of your stay -it's far more complicated than it needs to be.
Staff were not helpful at all and were mostly rude. It was as if we were an inconvenience and they forgot they work in the service industry. Front desk folks would pass responsibilities to others rather than taking care.
I asked for a space to work since the rooms are small and they said I could only rent a space for 50 Euros.
Expect to pay for absolutely everything and expect terrible service, especially if you speak English.
5.0 / 5.0
Excellent all around.
5.0 / 5.0
Excellent all around.
3.0 / 5.0
The drains in the shower/bath stink! The whole room smells of toilet/drain smell.
The drains in the shower and bath are clean so it must be the central drains of the hotel.
I had to stuff towels down the drain to stop the room stinking.
Also the hot breakfast was cold! Every day, cold.
There are no hot plates under the hot food and the heat lamps above are too high.
I complained one day, the chef made me fresh hot eggs but it was the same the day after and day after that (stayed for 4 nights).
These things need sorting out, its not acceptable for a 4 star hotel.
The staff were very friendy and helpful which was great. The hotel was nice apart from the 2 things i just mentioned.
Parking is 15 euro a night which is not mentioned on the listing!! So be aware.
However, parking outside is free but you'll be lucky to find a space so its worth paying it in my experience.
3.0 / 5.0
The drains in the shower/bath stink! The whole room smells of toilet/drain smell.
The drains in the shower and bath are clean so it must be the central drains of the hotel.
I had to stuff towels down the drain to stop the room stinking.
Also the hot breakfast was cold! Every day, cold.
There are no hot plates under the hot food and the heat lamps above are too high.
I complained one day, the chef made me fresh hot eggs but it was the same the day after and day after that (stayed for 4 nights).
These things need sorting out, its not acceptable for a 4 star hotel.
The staff were very friendy and helpful which was great. The hotel was nice apart from the 2 things i just mentioned.
Parking is 15 euro a night which is not mentioned on the listing!! So be aware.
However, parking outside is free but you'll be lucky to find a space so its worth paying it in my experience.
1.0 / 5.0
I was there on a conference - the hotel is not like a 4 star hotel. 2 little bottles of water on the first day only - empty minibar. The bar is closed in the evening, the pool and terrace are closed. the breakfast with a disgusting coffee.
It is incredibly loud - it is like sleeping on the motorway. I would never stay there again.
1.0 / 5.0
I was there on a conference - the hotel is not like a 4 star hotel. 2 little bottles of water on the first day only - empty minibar. The bar is closed in the evening, the pool and terrace are closed. the breakfast with a disgusting coffee.
It is incredibly loud - it is like sleeping on the motorway. I would never stay there again.
5.0 / 5.0
We enjoyed our stay. Everything was clean and well-kept with attentive and accessible customer service. The pool was nice for the time it was open.
5.0 / 5.0
We enjoyed our stay. Everything was clean and well-kept with attentive and accessible customer service. The pool was nice for the time it was open.
4.0 / 5.0
Although the hotel is about 10km from downtown Bilbao, we had a car and could drive back and forth.
What I thought was uncomfortable was the sliding glass bathroom door, right next to the headboard of the bed. One person couldn’t go to the bathroom and turn on the light without getting the other person fully awake. Zero provacy
4.0 / 5.0
Although the hotel is about 10km from downtown Bilbao, we had a car and could drive back and forth.
What I thought was uncomfortable was the sliding glass bathroom door, right next to the headboard of the bed. One person couldn’t go to the bathroom and turn on the light without getting the other person fully awake. Zero provacy
2.5 / 5.0
We enjoyed our two night stay at Hotel Puerta de Bilbao. It was a good base to explore the city. Our triple room on the seventh floor was comfortable, and having a bath and separate shower cubicle was useful. The reception team were friendly and helpful. Our daughter loved the pool.
2.5 / 5.0
We enjoyed our two night stay at Hotel Puerta de Bilbao. It was a good base to explore the city. Our triple room on the seventh floor was comfortable, and having a bath and separate shower cubicle was useful. The reception team were friendly and helpful. Our daughter loved the pool.
2.5 / 5.0
I was on the 7th floor of the hotel and had a great view. The staff were exemplary - very professional and very helpful. I could not fault it. Added benefits - a separate shower to a bath; very spacious room; complementary water; quiet.
2.5 / 5.0
I was on the 7th floor of the hotel and had a great view. The staff were exemplary - very professional and very helpful. I could not fault it. Added benefits - a separate shower to a bath; very spacious room; complementary water; quiet.
2.0 / 5.0
Very poor breakfast for a 4 stars and no amenities in the bathroom because of eco-friendly matter..
2.0 / 5.0
Very poor breakfast for a 4 stars and no amenities in the bathroom because of eco-friendly matter..
2.0 / 5.0
Clean hotel next to the exhibition centre and convenient for a trip to Bilbao on the metro and easy drive to ferry port.
Downside was the size of the pool area for the number of rooms.
2.0 / 5.0
Clean hotel next to the exhibition centre and convenient for a trip to Bilbao on the metro and easy drive to ferry port.
Downside was the size of the pool area for the number of rooms.
2.0 / 5.0
Helpful staff, east check-in even tho we were early, also facilitated an extended checkout til 2pm as ferry was delayed. Comfortable bed, nice bathroom with full bath plus separate shower. Basic toiletries but adequate. Good location if shopping’s your thing, IKEA, Decathlon, El Corte Ingles….& lots more. We had paid for onsite parking but there’s lots of free parking behind the hotel.
2.0 / 5.0
Helpful staff, east check-in even tho we were early, also facilitated an extended checkout til 2pm as ferry was delayed. Comfortable bed, nice bathroom with full bath plus separate shower. Basic toiletries but adequate. Good location if shopping’s your thing, IKEA, Decathlon, El Corte Ingles….& lots more. We had paid for onsite parking but there’s lots of free parking behind the hotel.
1.0 / 5.0
Avoid this hotel if you plan to visit Bilbao. Location is really bad.
Hotel does not comply with basic safety rules to avoid Covid spread. Hotel has seven floors but only two rather small elevators. Even if an elevator already has a passenger (one or a Covid “bubble” of people) the elevator makes stops to pick up more passengers. Recommendations to avoid Covid spread are not advertised on each floor, by the elevator doors and the elevators are packed with people.
Hotel is both ignorant and arrogant and has no intention to introduce restrictions to reduce Covid spread. But, at check in guests have to agree to pay an additional 50 Euros for cleaning, should they smoke a cigarette in their room.
1.0 / 5.0
Avoid this hotel if you plan to visit Bilbao. Location is really bad.
Hotel does not comply with basic safety rules to avoid Covid spread. Hotel has seven floors but only two rather small elevators. Even if an elevator already has a passenger (one or a Covid “bubble” of people) the elevator makes stops to pick up more passengers. Recommendations to avoid Covid spread are not advertised on each floor, by the elevator doors and the elevators are packed with people.
Hotel is both ignorant and arrogant and has no intention to introduce restrictions to reduce Covid spread. But, at check in guests have to agree to pay an additional 50 Euros for cleaning, should they smoke a cigarette in their room.
5.0 / 5.0
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5.0 / 5.0
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2.0 / 5.0
Nice hotel, although we booked with parking when we arrived they said no parking but eventually we sorted it out. The reception was helpful and even printed me out passenger locator forms and other documents for free. We did not book breakfast and could not get a coffee anywhere in the hotel the morning after which was pretty poor. Got an evening meal and the burger was raw, we did get refund for this and told that chef had been busy, although the food did arrive shortly after ordering I would have waited longer for the food to be cooked properly.
2.0 / 5.0
Nice hotel, although we booked with parking when we arrived they said no parking but eventually we sorted it out. The reception was helpful and even printed me out passenger locator forms and other documents for free. We did not book breakfast and could not get a coffee anywhere in the hotel the morning after which was pretty poor. Got an evening meal and the burger was raw, we did get refund for this and told that chef had been busy, although the food did arrive shortly after ordering I would have waited longer for the food to be cooked properly.
1.5 / 5.0
Before trying this hotel, I was using 2 stars hotel MUCH better than this one. I arrived into my room and all (hand wash, shower and bath) gel recipients were empty. No cleaning staff available, but from reception (polite and friendly staff) I got new shower gel.
Big surprise was that they have no laundry service now (COVID times), when is more important and parking is 14 Euro per day even if you don't choose cheapest room. First night I had a drunk woman neighbor and nobody, not even security personnel, could stop her making big noise. I could not sleep till 4.30AM. I moved to another hotel.
1.5 / 5.0
Before trying this hotel, I was using 2 stars hotel MUCH better than this one. I arrived into my room and all (hand wash, shower and bath) gel recipients were empty. No cleaning staff available, but from reception (polite and friendly staff) I got new shower gel.
Big surprise was that they have no laundry service now (COVID times), when is more important and parking is 14 Euro per day even if you don't choose cheapest room. First night I had a drunk woman neighbor and nobody, not even security personnel, could stop her making big noise. I could not sleep till 4.30AM. I moved to another hotel.
2.0 / 5.0
We didn’t really get to see a lot of the Bilbao as it was an overnight stay prior to getting on the ferry, however was in a good location with friendly staff and the pool was a hit With the kids!
Also has underground parking which was great!
5.0 / 5.0
Nice and modern room. Excellent AC, good Wifi. The food at the restaurant can be improved. Well located
5.0 / 5.0
Nice and modern room. Excellent AC, good Wifi. The food at the restaurant can be improved. Well located
4.0 / 5.0
Very friendly and helpful staff, good location and very cleanliness
FAQs
How much does this hotel cost compared to others in Barakaldo?
The average price for a rental in Barakaldo is RÂ 1,567 per night. This rental is RÂ 314 less expensive than the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Hotel Puerta de Bilbao. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Hotel Puerta de Bilbao. Enjoy the water!
Is Hotel Puerta de Bilbao pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hotel Puerta de Bilbao?
We found 6 amenities for this rental. This includes pool, air conditioner, internet / wifi, balcony or patio, and tv.
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