The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites
Hotel in Playa del Carmen
2 guests · 1 bedroom · 1 bath
Reasons to book
High-end valuePrice for this property is higher than average in the area
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
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About this hotel
Adults-only Playa del Carmen hotel in Downtown Playa del Carmen with 3 restaurants
3 restaurants, a full-service spa, and an outdoor pool are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Other amenities include 2 bars/lounges, a fitness center, and a poolside bar.
Housekeeping is available on request.
The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites offers 120 air-conditioned accommodations with iPod docking stations and safes. Rooms open to furnished balconies. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. 50-inch flat-screen televisions come with cable channels. Microwaves and coffee/tea makers are provided. Bathrooms include rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.
An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.
3 restaurants, a full-service spa, and an outdoor pool are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Other amenities include 2 bars/lounges, a fitness center, and a poolside bar.
Housekeeping is available on request.
The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites offers 120 air-conditioned accommodations with iPod docking stations and safes. Rooms open to furnished balconies. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. 50-inch flat-screen televisions come with cable channels. Microwaves and coffee/tea makers are provided. Bathrooms include rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Gym or Fitness Center
Map of Playa del Carmen
Nearby attractions
Available Rooms
Deluxe Junior Suite, 2 Queen Beds
Beds not specified • 482 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Luxurious Master Suite
Beds not specified • 1079 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Deluxe Junior Suite, 1 King Bed
Beds not specified • 482 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Luxurious Grand Master Suite, Partial Ocean View
Beds not specified • 1479 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Deluxe Junior Suite, Partial Ocean View
Beds not specified • 482 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
RRRR
Ratings and reviews
2.5 / 5.0
Good value for price. Located near Mamitas Beach Club and 5the Avenue. The rooms are comfortable, the breakfast was included and buffet style or in restaurant. There is a rooftop bar. Pool also on rooftop was small, not lap poo. Gym was basic and a little under par. Over all liked our stay.
1.5 / 5.0
Pros:
Location is ideal. Room is very clean. Very confortable bed; not too soft not too hard.
Mexican restaurant is very good. The drinks (in the all inclusive option) are very good at the Mexican restaurant. It was relatively quiet in the streets in this area. Italian restaurant is average. Wine included in the all inclusive option is average.
Cons:
The rooftop is very underwhelming. There is 11 sun loungers by the pool. Eleven…for a hotel with 150+ rooms. They put some tables and stool chairs instead of sun loungers. Very uncomfortable. There are so many VIP sun beds that you can’t use… Pool is cold. Alcohol served is not good quality and I couldn’t get a margarita that doesn’t taste like syrup. Rooftop is a real disappointment.
1.5 / 5.0
Pros:
Location is ideal. Room is very clean. Very confortable bed; not too soft not too hard.
Mexican restaurant is very good. The drinks (in the all inclusive option) are very good at the Mexican restaurant. It was relatively quiet in the streets in this area. Italian restaurant is average. Wine included in the all inclusive option is average.
Cons:
The rooftop is very underwhelming. There is 11 sun loungers by the pool. Eleven…for a hotel with 150+ rooms. They put some tables and stool chairs instead of sun loungers. Very uncomfortable. There are so many VIP sun beds that you can’t use… Pool is cold. Alcohol served is not good quality and I couldn’t get a margarita that doesn’t taste like syrup. Rooftop is a real disappointment.
2.5 / 5.0
Great hotel in the heart of Playa!
2.5 / 5.0
Great hotel in the heart of Playa!
1.5 / 5.0
Overall it's a good bang for the price. But have to warn those looking for a quiet getaway.
Pros: Price, comfort, cleanliness, great staff, location (1 block from beach), restaurants/bars, walking distance to nightlife/restaurants on Quinta Ave. No car rental needed. Tours/Excursion desk in lobby with transportation provided. Pharmacy/drug store & 7Eleven located right outside the entrance. Great breakfast buffet.
Cons: No room service & no to-go box or carry out from restaurants in hotel. You must dine in. Rooftop closes/music shuts off @11pm. Pool needs renovation. View of the ocean is mainly from the rooftop deck. Rooms have a view of surrounding abandoned/closed buildings with damages caused by the hurricane.
Warning: On the side and front streets there are bars that are opened til 3am nightly with loud music/karaoke. Didn't bother us as we're from a party city and enjoy the nightlife but for those looking for peace and tranquil, this hotel is noisy. The hotel's center is open so the inside noise comes from the ground floor's restaurant/bar.
1.5 / 5.0
Overall it's a good bang for the price. But have to warn those looking for a quiet getaway.
Pros: Price, comfort, cleanliness, great staff, location (1 block from beach), restaurants/bars, walking distance to nightlife/restaurants on Quinta Ave. No car rental needed. Tours/Excursion desk in lobby with transportation provided. Pharmacy/drug store & 7Eleven located right outside the entrance. Great breakfast buffet.
Cons: No room service & no to-go box or carry out from restaurants in hotel. You must dine in. Rooftop closes/music shuts off @11pm. Pool needs renovation. View of the ocean is mainly from the rooftop deck. Rooms have a view of surrounding abandoned/closed buildings with damages caused by the hurricane.
Warning: On the side and front streets there are bars that are opened til 3am nightly with loud music/karaoke. Didn't bother us as we're from a party city and enjoy the nightlife but for those looking for peace and tranquil, this hotel is noisy. The hotel's center is open so the inside noise comes from the ground floor's restaurant/bar.
5.0 / 5.0
Excellent place close to the airport and have the shutter bus
2.5 / 5.0
We loved the Reef 28. The place is clean, comfortable, amazing vibe, the staff is great, food was really good (we did all inclusive). Easy walk to La Quinta, shopping, restaurants and night life, safe area. The only downside was a bar around the corner, you can hear the loud music and karaoke, none of this to the hotel fault. My fiancé can sleep through anything and I use earplugs so we didn't care much, but if you are a light sleeper this may be uncomfortable.
2.5 / 5.0
We loved the Reef 28. The place is clean, comfortable, amazing vibe, the staff is great, food was really good (we did all inclusive). Easy walk to La Quinta, shopping, restaurants and night life, safe area. The only downside was a bar around the corner, you can hear the loud music and karaoke, none of this to the hotel fault. My fiancé can sleep through anything and I use earplugs so we didn't care much, but if you are a light sleeper this may be uncomfortable.
4.0 / 5.0
This resort would be amazing if I were looking to party. Its a great resort, but it has some serious drawbacks. PROS - 1. The food is AMAZING. It is far and away the best food I've had at an all-inclusive. I can't overstate how good it is. 2. Staff, everyone is extremely nice and not bothered to help. 3. The hotel is very clean. CONS - 1. Noise. The outside is a nonstop party. If you are looking to unwind, you won't find it here. 2. The pool, it is small with limited space and the music by the pool is incredibly loud. Again, you can't relax by the pool. It also gets filthy quickly because of how small it is. 3. The area, its a tourist trap and everyone is trying to sell you something. 4. the time share, we were bothered a few times about their sister hotels and taking advantage of some offer, I never listened to it, but they kept trying to get us. OVERALL - Its a great hotel, the food is incredible, it really is amazing! the place is clean and the staff is great, but you can't relax here. If you are looking to party, you found the right place. If you want to chill, look elsewhere.
4.0 / 5.0
This resort would be amazing if I were looking to party. Its a great resort, but it has some serious drawbacks. PROS - 1. The food is AMAZING. It is far and away the best food I've had at an all-inclusive. I can't overstate how good it is. 2. Staff, everyone is extremely nice and not bothered to help. 3. The hotel is very clean. CONS - 1. Noise. The outside is a nonstop party. If you are looking to unwind, you won't find it here. 2. The pool, it is small with limited space and the music by the pool is incredibly loud. Again, you can't relax by the pool. It also gets filthy quickly because of how small it is. 3. The area, its a tourist trap and everyone is trying to sell you something. 4. the time share, we were bothered a few times about their sister hotels and taking advantage of some offer, I never listened to it, but they kept trying to get us. OVERALL - Its a great hotel, the food is incredible, it really is amazing! the place is clean and the staff is great, but you can't relax here. If you are looking to party, you found the right place. If you want to chill, look elsewhere.
3.0 / 5.0
It was very humid throughout the hotel..
3.0 / 5.0
It was very humid throughout the hotel..
4.0 / 5.0
Everything was perfect! The staff is so friendly and the rooms are big and very neat. We would’ve love to have more activities or parties planned on the roof top!
4.0 / 5.0
Everything was perfect! The staff is so friendly and the rooms are big and very neat. We would’ve love to have more activities or parties planned on the roof top!
5.0 / 5.0
Wonderful hotel and area
Would definitely go back there
5.0 / 5.0
Wonderful hotel and area
Would definitely go back there
4.0 / 5.0
For the price point, this place is superb!! It would be difficult to find an all inclusive, two bedroom suite with in room Jacuzzi and access to two sister resorts for this price. Staff is excellent. Food is presented exceptionally, however they clearly use cheap quality products so the taste is not as refined as expected. Definitely pay the 300 MXN for two hours in the spa. It's well worth it.
4.0 / 5.0
For the price point, this place is superb!! It would be difficult to find an all inclusive, two bedroom suite with in room Jacuzzi and access to two sister resorts for this price. Staff is excellent. Food is presented exceptionally, however they clearly use cheap quality products so the taste is not as refined as expected. Definitely pay the 300 MXN for two hours in the spa. It's well worth it.
3.0 / 5.0
Not the same as it was a few years ago, the sister resorts were free to access, and now charge a fee to enter. Room was only cleaned once on a 3 night stay, other than that, everything else was good. I'd probably find else where to stay next time.
3.0 / 5.0
Not the same as it was a few years ago, the sister resorts were free to access, and now charge a fee to enter. Room was only cleaned once on a 3 night stay, other than that, everything else was good. I'd probably find else where to stay next time.
5.0 / 5.0
Beautiful place with great amenities!! Very friendly crew. Overall worth the trip!!
5.0 / 5.0
Beautiful place with great amenities!! Very friendly crew. Overall worth the trip!!
5.0 / 5.0
I love this hotel
5.0 / 5.0
I love this hotel
5.0 / 5.0
Amazing , I loved the whole experience.
5.0 / 5.0
Amazing , I loved the whole experience.
5.0 / 5.0
Minutes away from everything.
5.0 / 5.0
Minutes away from everything.
5.0 / 5.0
Great staff and customer service
5.0 / 5.0
Great staff and customer service
5.0 / 5.0
The
5.0 / 5.0
The
5.0 / 5.0
I called ahead because it was our honeymoon. They went above and beyond. My bride (a local woman) was absolutely blown away. Thank you so much for everything. We’ll be back some anniversary or another.
5.0 / 5.0
I called ahead because it was our honeymoon. They went above and beyond. My bride (a local woman) was absolutely blown away. Thank you so much for everything. We’ll be back some anniversary or another.
4.0 / 5.0
The pool was nice and the staff was kool.
4.0 / 5.0
The pool was nice and the staff was kool.
1.0 / 5.0
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1.0 / 5.0
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FAQs
How much does this hotel cost compared to others in Playa del Carmen?
The average price for a rental in Playa del Carmen is R 2,382 per night. This rental is R 3,339 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites. Enjoy the water!
Is The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites?
We found 10 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.
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