Hotel Pontao
Hotel in Santa Maria
2 guests · 1 bedroom · 1 bath
Reasons to book
Includes essentialsGarden, Pool, Air conditioner and more
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About this hotel
Beach hotel with a 24-hour front desk and an outdoor pool
Along with an outdoor pool, this hotel has a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a garden, and a TV in a common area are onsite.
Hotel Pontao offers 79 air-conditioned accommodations with minibars and safes. Rooms open to furnished balconies. Flat-screen televisions come with satellite channels.
Recreational amenities at the hotel include an outdoor pool.
Along with an outdoor pool, this hotel has a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a garden, and a TV in a common area are onsite.
Hotel Pontao offers 79 air-conditioned accommodations with minibars and safes. Rooms open to furnished balconies. Flat-screen televisions come with satellite channels.
Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily.
Recreational amenities at the hotel include an outdoor pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Internet / Wifi
Parking
Balcony or Patio
TV
Garden
Map of Santa Maria
Available Rooms
Standard Double or Twin Room
Beds not specified • 237 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Superior Double or Twin Room
Beds not specified • 269 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Standard Double or Twin Room, Pool View
Beds not specified
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Superior Double or Twin Room, Pool View
Beds not specified
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
RRRR
Reviews
1.0
When we arrived we were asked to pay again even though we had paid in advance. I had to prove that I had paid in advance. When the man gave us our key to the room he just told us what room number with no directions. We walked around the hotel looking for our room for 15 mins before going to ask where it was and even then he just pointed in a direction and left us to find it ourselves. The bathroom door handle was falling off, the bed was not made so we had to locate the sheets and pillows and make it ourselves. When we checked out there weee different people behind the counter who then tried to charge us again for the room. I again had to prove I had paid in full. We would not stay here again and wouldn’t recommend this hotel at all. We were glad it was just one night.
2.0
Only a couple of minutes from the main pedestrian street and the beach it is very conveniently located.
Internetstrength was not sufficient in the room hence online activites had to happen in the communal areas
5.0
Loved our stay and would like to visit again
4.0
All the staff here are very pleasant and smiling. Hotel is very clean. Good breakfast.
1.5
Nice, simple hotel with amazing staff in the reception and restaurant. Cleaning was very bad and they didn't change towels or sheets unless we asked the reception for it.
2.0
A fine hotel with a reseanble
4.0
Breakfast very good, choice of fruit, cooked eggs,always scrambled available and omelette or fried cooked to order. Choice of bread. Pancakes available. Room on ground floor had wifi with pool view. Limited sockets.
0.5
Firstly let me say that the cleaning and catering staff were great. Breakfast good and bed comfortable, unfortunately that's where it all ends. We paid extra for a superior room, although I'm not sure what that was for as the room didn't look the same or have any advantages. After repeatedly asking to change our room due to the noise (single glazed windows opposite a busy road and a nightclub) we were told there were no free rooms even though I saw several people vacate on many occasions. Apart from a TV with no signal, no In Room WiFi, terrible WiFi in lobby, a door opening straight out of the side of the building with a 6 foot drop (dangerous for children), the worst part was having no hot water for the entire stay. I can personally handle most problems but having no hot water on a winter holiday is a deal breaker I'm afraid, the excuse for this was that the hotel was full and people were showering at the same time (well its the hotels duty to ensure a full hotel is capable of dealing with the load) . So in conclusion I'd avoid as im sure there are better places for the price.
4.0
Hotel staff are superb, paid for a deluxe room but I'm not sure what was deluxe about it as we had 2 joined single beds plus plenty of mould near bedside cabinet. Breakfast was more than enough for those not fussy like us.
3.0
-Towels were dirty, the air con was leaking into a puddle on the floor, very humid bathroom smelling like mold, no furniture on the balcony, did not enjoy the breakfast, the staff were a bit clueless most of the time. Also I had to wear an ugly annoying wristband for identification for breakfast they said. As I noticed not many hotel guest were wearing it I asked for it to be taken off. It turned out they just ask your room number for breakfast anyway, so I don't see the point in this wristband.
+ good location, calm pool area, clean room except for the towels, comfortable bed.
2.0
There is no staff to help with baggages to go upstair.
2.5
Small and basic but spotless, comfortable and convenient
3.0
Just 10 min stroll to the beach, breakfast is okay with usually eggs, bread, cereal etc. Reception lady helpful once she understands what you want. There was no working air con in 1st room we were put in so moved to another and the safe did not work, reception said they would get maintanence to look but was never fixed. Pool area nice and quiet and clean but needs attention to pool, lots of missing tiles.
3.0
Nice hotel close to the Main Street in the town and short walking distance to the beach. Stayed here for 2 weeks bed and breakfast. Nice to have the use of the pool and free wifi in the reception area.
2.0
Convenient hotel to stay in. Good location - beach nearby as well as bars, restaurants, taxis, car rental company, shops, supermarket. Breakfast lovely but if you come after 9 am, the choice seems to be limited. If busy during breakfast, no cups, plates, cutlery available for a while. No WiFi in the room. The downside of this place are hotel guests leaving their beach towels on sun beds around the swimming pool when not occupying them. It is almost impossible to use a sun bed if you do not 'reserve' it during breakfast time.
3.0
The initial reception was welcoming and as we arrived early we were happy to wait for our booked "superior room with garden view" to be serviced while we walked to the town for lunch. On our return we were allocated what must have been the worst room in the hotel. It had no balcony, was small and dark and looked out on what must be the busiest, noisiest road junction in the town. The reception MUST have know that this was not the room we booked. We complained and were eventually offered and accepted "the last available room". This was a quiet and large family room. It was, I guess, "superior" but was not garden-facing and had no outside space, terrace or balcony, for relaxation.
The worst experience was breakfast. This must be the worst organised breakfast buffet experience we have ever experienced. All the food and drink was in one corner and as there was only one hot drinks machine there was always a queue making the area too crowded to access food. The food was generally of poor quality and not systematically replenished. The hot food was mostly gone. The staff work hard but are not properly trained and managed so work very inefficiently. This whole breakfast experience made for a very stressful start to every day and is the main reason we would not recommend the hotel to a friend.
5.0
If you want all inclusive 500 bed luxury this is not the place, there are however a lot of positives about this 2-3 star hotel. It is very clean and the staff helpful. The buffet breakfast is certainly adequate with fruit, fruit juice, yoghurt, lots of fresh breads to toast with jam and honey or with cheese and cold meat. Fresh omelettes or presumably fried eggs, if you wish. Good coffee from a machine, just help yourself. They do serve a set evening meal at 12 euro and the Friday night 'barbecue' (although no actual bbq in sight) was dearer at 22 euro, but included a strong alcoholic fruit punch and ½ l carafe of wine between 2. The food, especially the fish and salads is very good. The staff made it attractive with tables round the pool area. The pool in the centre of the building is attractive with several large trees and greenery and sunbeds. You do have to chase the sun around, but sometimes shade is good. The superior rooms are of a reasonable size, good bathroom and modern. It had a fridge, but unfortunately not a kettle. Our room was on the ground floor, which was handy for the pool, however you are at the mercy of other guests who stay up late talking loudly on their outside area. Our only disappointment was the bed, which was very hard so not very comfortable. Otherwise a good value hotel situated at the edge of the main streets and 5-10 minutes walk to the beach.
2.0
I just missed a good wi-fi.
1.0
When I was booking the hotel no mention was made to the ongoing building work within the unit. I was also without hot water for the first 2 days of my stay.
2.5
Second time we have stayed at this hotel in the last 6 months. Breakfasts are good, friendly staff and very clean. With Santa Maria you are alway out in the sun. and this hotel is in a good location for the beach, restaurants and the town. Would not recommend the all inclusive hotels as you miss out so much in this beautful town
FAQs
How much does this hotel cost compared to others in Santa Maria?
The average price for a rental in Santa Maria is R 947 per night. This rental is R 607 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Hotel Pontao. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Hotel Pontao. Enjoy the water!
Is Hotel Pontao pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hotel Pontao?
We found 7 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and balcony or patio.
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