Surestay Plus By Best Western Pigeon Forge
Hotel in Pigeon Forge, TN
2 guests · 1 bedroom · 1 bath
Reasons to book
Guests love it hereGuests give this property a top rating
Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more
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About this hotel
Hotel with free parking, near Island at Pigeon Forge
This smoke-free hotel features a 24-hour business center, laundry facilities, and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine.
Housekeeping is available on request.
Surestay Plus By Best Western Pigeon Forge offers 65 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries.
This smoke-free hotel features a 24-hour business center, laundry facilities, and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine.
Housekeeping is available on request.
Surestay Plus By Best Western Pigeon Forge offers 65 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries.
In-room wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)) is available for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
Amenities
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
TV
Map of Pigeon Forge, TN
Available Rooms
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)
Beds not specified • 226 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)
Beds not specified • 226 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Standard Room, 1 King Bed, Non Smoking, Kitchenette (Walk-in Shower)
Beds not specified • 225 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Standard Room, 2 Queen Beds, Non Smoking, Kitchenette (Walk-in Shower)
Beds not specified • 225 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave
Beds not specified • 225 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
RRRR
Reviews
5.0
Excellent experience overall
5.0
Clean and spacious! Parking was great! Quiet and safe.
Will return and hopefully soon!
5.0
Clean and spacious! Parking was great! Quiet and safe.
Will return and hopefully soon!
4.0
Room, hotel lobby and breakfast area were all very clean. Room was especially nice, modern, comfortable. Staff were also nice.
Only one small problem, we had no room service. Small inconvenience because all we needed was fresh towels, went to the lobby and were given towels.
4.0
Room, hotel lobby and breakfast area were all very clean. Room was especially nice, modern, comfortable. Staff were also nice.
Only one small problem, we had no room service. Small inconvenience because all we needed was fresh towels, went to the lobby and were given towels.
4.0
Everyone on staff was very friendly. Room was neat and clean. Bed was a little too firm for our liking but over all great!
4.0
Everyone on staff was very friendly. Room was neat and clean. Bed was a little too firm for our liking but over all great!
5.0
Love this place! Clean, nice staff, good breakfast.
5.0
Love this place! Clean, nice staff, good breakfast.
5.0
Customer service was great clean rooms awesome price!!
5.0
Customer service was great clean rooms awesome price!!
3.0
Room looked as if they recently upgraded. We had a room with a kitchenette. But the room had NOTHING no dishes no silverware no pans. We asked about it and was told for $50 cash deposit they would give us a cook set. Also no where to sit to eat the only chair in the room reclined back making you feel like your gonna fall out it. No table. Also every morning awakened by construction at 5 am. On arrival front desk lady was not friendly at all seemed inconvenienced as we are checking in. Floors of room were not clean.
3.0
Room looked as if they recently upgraded. We had a room with a kitchenette. But the room had NOTHING no dishes no silverware no pans. We asked about it and was told for $50 cash deposit they would give us a cook set. Also no where to sit to eat the only chair in the room reclined back making you feel like your gonna fall out it. No table. Also every morning awakened by construction at 5 am. On arrival front desk lady was not friendly at all seemed inconvenienced as we are checking in. Floors of room were not clean.
1.0
Didn’t stay we went in the room looked bad the door didn’t even completely shut . I tremors to get a refund but because I went though hotel.com. I couldn’t get my money back wasted 400 dollars had to pay 600 for another hotel . Will never book with hotel .com
1.0
Didn’t stay we went in the room looked bad the door didn’t even completely shut . I tremors to get a refund but because I went though hotel.com. I couldn’t get my money back wasted 400 dollars had to pay 600 for another hotel . Will never book with hotel .com
2.0
Although appears refurbished it was poor quality and noisy between rooms from each side and above.
4.0
Room was great. Breakfast was ok same meat 1st 2 days and just one waffle maker. I asked all 3 days to get computers to work so i could check my email nobody was able to help me with this problem. Everything else was good...
4.0
Room was great. Breakfast was ok same meat 1st 2 days and just one waffle maker. I asked all 3 days to get computers to work so i could check my email nobody was able to help me with this problem. Everything else was good...
2.0
Although appears refurbished it was poor quality and noisy between rooms from each side and above.
5.0
Check in was ready when we arrived. We were given a room on second floor but was able to move to a first floor room because of my parents age and there not being an elevator at this motel. Breakfast was ok.
5.0
Check in was ready when we arrived. We were given a room on second floor but was able to move to a first floor room because of my parents age and there not being an elevator at this motel. Breakfast was ok.
3.0
Overall it was okay, but we did notice there was stains on the curtains and just made it seem not as clean as it should be.
3.0
Overall it was okay, but we did notice there was stains on the curtains and just made it seem not as clean as it should be.
4.0
Was an afforable stay in Piegon Forge. We only stayed one night. Had wonderful service from the front desk staff. Safe enough area. Just off the main street. Only complaint was that the floor was dirty. We had black feet just from walking within the room. They could easily mop between stays.
4.0
Was an afforable stay in Piegon Forge. We only stayed one night. Had wonderful service from the front desk staff. Safe enough area. Just off the main street. Only complaint was that the floor was dirty. We had black feet just from walking within the room. They could easily mop between stays.
5.0
Very Close to a Trolley stop which was nice as I was there for NQC. I don't normally like hotels where the rooms are not inside, but for the value here it was great. The rooms are newly remodeled and spotless. The staff was friendly and helpful, free wifi. Its simple but it is safe and clean.
5.0
Very Close to a Trolley stop which was nice as I was there for NQC. I don't normally like hotels where the rooms are not inside, but for the value here it was great. The rooms are newly remodeled and spotless. The staff was friendly and helpful, free wifi. Its simple but it is safe and clean.
1.0
Bed Bugs! Bedbugs! B E D B U G S! When we confronted the front desk, the person said that he could not come up he would have the manager call us. I asked him if they had a protocol and he said yes here is the manager’s number. He said the manager would call us. It has been four days. No call. The motel was rated 8.6 I rated no more than a three. The worst motel I have stayed at in at least 20 years. Will absolutely think twice about a best western motel again.
1.0
Bed Bugs! Bedbugs! B E D B U G S! When we confronted the front desk, the person said that he could not come up he would have the manager call us. I asked him if they had a protocol and he said yes here is the manager’s number. He said the manager would call us. It has been four days. No call. The motel was rated 8.6 I rated no more than a three. The worst motel I have stayed at in at least 20 years. Will absolutely think twice about a best western motel again.
4.0
Looks like Best Western took over a motel facility. 2 floors, no elevator, doors to the outside, just off the main drag. Discouraged at first but room was spacious, clean, comfortable, quiet. Small kitchen including 3/4 fridge and 2 burner induction plate. Walk in shower was convenient. Didnt stay for bfast.
4.0
Looks like Best Western took over a motel facility. 2 floors, no elevator, doors to the outside, just off the main drag. Discouraged at first but room was spacious, clean, comfortable, quiet. Small kitchen including 3/4 fridge and 2 burner induction plate. Walk in shower was convenient. Didnt stay for bfast.
1.0
Well im guessing it was clean since it had stong smell of cleaning supply. But this place was about as simple as it gets. Only chairs to sit in was a desk chair and a generic "kitchen" chair to sit in. A hole in the bathroom door. The room was so "empty" of furniture it echoed when you talked. No worker at the front desk after 11pm so if you need something you'll have to wait til morning. This place simply not for me. Actually paid for 2 nights but didn't even stay one. I went down to my usual place of staying and got a room for my 2 night stay. So much better. Should have never tried something "new". I would share my photos but it won't let me.
1.0
Well im guessing it was clean since it had stong smell of cleaning supply. But this place was about as simple as it gets. Only chairs to sit in was a desk chair and a generic "kitchen" chair to sit in. A hole in the bathroom door. The room was so "empty" of furniture it echoed when you talked. No worker at the front desk after 11pm so if you need something you'll have to wait til morning. This place simply not for me. Actually paid for 2 nights but didn't even stay one. I went down to my usual place of staying and got a room for my 2 night stay. So much better. Should have never tried something "new". I would share my photos but it won't let me.
5.0
Great room. Comfortable beds. Older hotel but very clean and renovated.
5.0
Great room. Comfortable beds. Older hotel but very clean and renovated.
6.0
I had such high hopes for this place, based on the rating, but I was quickly disappointed. There isn’t an elevator so if you’re not able to climb stairs, sorry about your luck. If want ice, it would be quicker to drive to a gas station than to walk to the ice machine. The shower was dirty. Our towels were laying in the floor when we walked into the room. The floors were filthy. I have so many bad things to say but at the same time, it smelled really good in the room. So there’s that.
8.0
I didn't like not having more space to sit things after unpacking.
5.0
Nice and clean showers with strong water pressure, big TV, comfortable beds.
5.0
Nice and clean showers with strong water pressure, big TV, comfortable beds.
5.0
Older but has been remodeled… looks nice very clean… staff was great to work with excellent value for the money
FAQs
How much does this hotel cost compared to others in Pigeon Forge?
The average price for a rental in Pigeon Forge is R 4,555 per night. This rental is R 3,501 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Surestay Plus By Best Western Pigeon Forge. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Surestay Plus By Best Western Pigeon Forge pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Surestay Plus By Best Western Pigeon Forge?
We found 6 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, parking, and laundry.
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