Surestay Plus By Best Western Pigeon Forge
Hotel in Pigeon Forge, TN
Reasons to book
Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more
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About this hotel
Hotel with free parking, near Island at Pigeon Forge
This smoke-free hotel features a 24-hour business center, laundry facilities, and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine.
Housekeeping is available on request.
Surestay Plus By Best Western Pigeon Forge offers 65 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries.
This smoke-free hotel features a 24-hour business center, laundry facilities, and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine.
Housekeeping is available on request.
Surestay Plus By Best Western Pigeon Forge offers 65 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries.
In-room wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)) is available for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
Amenities
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
TV
Map of Pigeon Forge, TN
Available Rooms
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)
2 Queen • 226 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)
1 King • 226 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Standard Room, 1 King Bed, Non Smoking, Kitchenette (Walk-in Shower)
1 King • 225 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Standard Room, 2 Queen Beds, Non Smoking, Kitchenette (Walk-in Shower)
2 Queen • 225 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave
1 King • 225 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
RRRR
Reviews
2.5
Excellent experience overall
2.5
Clean and spacious! Parking was great! Quiet and safe.
Will return and hopefully soon!
2.0
Room, hotel lobby and breakfast area were all very clean. Room was especially nice, modern, comfortable. Staff were also nice.
Only one small problem, we had no room service. Small inconvenience because all we needed was fresh towels, went to the lobby and were given towels.
2.0
Everyone on staff was very friendly. Room was neat and clean. Bed was a little too firm for our liking but over all great!
2.5
Love this place! Clean, nice staff, good breakfast.
2.5
Customer service was great clean rooms awesome price!!
1.5
Room looked as if they recently upgraded. We had a room with a kitchenette. But the room had NOTHING no dishes no silverware no pans. We asked about it and was told for $50 cash deposit they would give us a cook set. Also no where to sit to eat the only chair in the room reclined back making you feel like your gonna fall out it. No table. Also every morning awakened by construction at 5 am. On arrival front desk lady was not friendly at all seemed inconvenienced as we are checking in. Floors of room were not clean.
0.5
Didn’t stay we went in the room looked bad the door didn’t even completely shut . I tremors to get a refund but because I went though hotel.com. I couldn’t get my money back wasted 400 dollars had to pay 600 for another hotel . Will never book with hotel .com
1.0
Although appears refurbished it was poor quality and noisy between rooms from each side and above.
2.0
Room was great. Breakfast was ok same meat 1st 2 days and just one waffle maker. I asked all 3 days to get computers to work so i could check my email nobody was able to help me with this problem. Everything else was good...
2.5
Check in was ready when we arrived. We were given a room on second floor but was able to move to a first floor room because of my parents age and there not being an elevator at this motel. Breakfast was ok.
1.5
Overall it was okay, but we did notice there was stains on the curtains and just made it seem not as clean as it should be.
2.0
Was an afforable stay in Piegon Forge. We only stayed one night. Had wonderful service from the front desk staff. Safe enough area. Just off the main street. Only complaint was that the floor was dirty. We had black feet just from walking within the room. They could easily mop between stays.
2.5
Very Close to a Trolley stop which was nice as I was there for NQC. I don't normally like hotels where the rooms are not inside, but for the value here it was great. The rooms are newly remodeled and spotless. The staff was friendly and helpful, free wifi. Its simple but it is safe and clean.
0.5
Bed Bugs! Bedbugs! B E D B U G S! When we confronted the front desk, the person said that he could not come up he would have the manager call us. I asked him if they had a protocol and he said yes here is the manager’s number. He said the manager would call us. It has been four days. No call. The motel was rated 8.6 I rated no more than a three. The worst motel I have stayed at in at least 20 years. Will absolutely think twice about a best western motel again.
2.0
Looks like Best Western took over a motel facility. 2 floors, no elevator, doors to the outside, just off the main drag. Discouraged at first but room was spacious, clean, comfortable, quiet. Small kitchen including 3/4 fridge and 2 burner induction plate. Walk in shower was convenient. Didnt stay for bfast.
0.5
Well im guessing it was clean since it had stong smell of cleaning supply. But this place was about as simple as it gets. Only chairs to sit in was a desk chair and a generic "kitchen" chair to sit in. A hole in the bathroom door. The room was so "empty" of furniture it echoed when you talked. No worker at the front desk after 11pm so if you need something you'll have to wait til morning. This place simply not for me. Actually paid for 2 nights but didn't even stay one. I went down to my usual place of staying and got a room for my 2 night stay. So much better. Should have never tried something "new". I would share my photos but it won't let me.
2.5
Great room. Comfortable beds. Older hotel but very clean and renovated.
3.0
I had such high hopes for this place, based on the rating, but I was quickly disappointed. There isn’t an elevator so if you’re not able to climb stairs, sorry about your luck. If want ice, it would be quicker to drive to a gas station than to walk to the ice machine. The shower was dirty. Our towels were laying in the floor when we walked into the room. The floors were filthy. I have so many bad things to say but at the same time, it smelled really good in the room. So there’s that.
4.0
I didn't like not having more space to sit things after unpacking.
2.5
Nice and clean showers with strong water pressure, big TV, comfortable beds.
4.0
The bed was very comfortable and the walk-in shower wasn't cramped for a person of my size. I liked the kitchenette because it gave us more room but you have to bring your own supplies because there are no pots, pans, bowls, and such.
The downside was that there wasn't enough towel racks for more than one person and I had to put a towel at the room door because of the gap at the bottom let an uninvited guest in.
2.5
Older but has been remodeled… looks nice very clean… staff was great to work with excellent value for the money
4.0
Perfect for a quick overnighter in PF. Would stay here again.
5.0
The room was very clean and apparently recently redone. Probably the nicest outside entry motel we’ve stayed in. Nice breakfast also.
2.0
Good room for an overnight stay. liked that each side had 2 plugs for chargers
4.0
Another ice machine is needed close to the office. It was quite a walk to the only one on the property.
2.0
We just stayed one night but the room was clean and comfortable and the breakfast was great! I’d go back!
5.0
Very clean
5.0
Believe it or not this hotel was one of the better ones in Pigeon Forge with a budget. The outside looks a little rough but don’t let that turn you away. The rooms were VERY clean and the staff were amazing. Great water pressure too! The breakfast in the morning could use some work but other than that I have no complaints! We will definitely be staying again. It is tucked off in a very convenient location too. In the middle of town but somehow still quiet!
5.0
Very nice clean rooms
4.0
The price and nice guy who checked us in
2.5
The best reasonably priced hotel we’ve ever stayed at. Great staff, room was exceptional and clean. Located just off the main attraction strip and comfortable area. Highly recommend it!!
2.5
Everything was good, except coffee in the room. That didn’t taste good. Coffee in the breakfast room was delicious.
The room was clean and cooled when I arrived.
The bathroom and the shower were very clean; I loved the spacious shower
Breakfast room was open, from 06:30 till 10:30; that was enough time for anybody who eats at the hotel (in my opinion).
The customer service staff at the desk was great.
It was very close to everything, the Great Smoky Mountains National Park is only several miles away.
5.0
For the money exceptional place to stay... unbelievable shower and comfortable beds
4.0
Nice size room, recently updated, great location, excellent price.
2.5
Room was comfortable but floors weren’t very clean. The breakfast was great though!
4.0
The property was unassuming upon arrival, but the interior is definitely updated and clean. The staff is friendly and professional. The free breakfast was delicious and the dining area was clean.
4.0
Nice
4.0
Was very noisy at night, construction going on behind property. The breakfast was good however.
FAQs
How much does this hotel cost compared to others in Pigeon Forge?
The average price for a rental in Pigeon Forge is R 4,539 per night. This rental is R 3,432 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Surestay Plus By Best Western Pigeon Forge. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Surestay Plus By Best Western Pigeon Forge pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Surestay Plus By Best Western Pigeon Forge?
We found 6 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, parking, and laundry.
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