Santuario Las Escaleras
Hotel in San Cristobal de Casas
2 guests · 2 bedrooms · 1 bath
Reasons to book
Guests love it hereGuests give this property a top rating
Includes essentialsGarden, Internet / Wifi, Balcony or Patio and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
San Cristóbal de las Casas hotel in De La Merced with free breakfast and spa services
A restaurant, spa services, and concierge services are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include laundry facilities, a library, and tour/ticket assistance.
Santuario Las Escaleras offers 12 accommodations with minibars and bathrobes. 40-inch flat-screen televisions come with digital channels. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.
A restaurant, spa services, and concierge services are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include laundry facilities, a library, and tour/ticket assistance.
Santuario Las Escaleras offers 12 accommodations with minibars and bathrobes. 40-inch flat-screen televisions come with digital channels. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.
Amenities
Internet / Wifi
Laundry
Balcony or Patio
Hot tub or spa
TV
Garden
Map of San Cristobal de Casas
Available Rooms
Presidential Suite, 2 Bedrooms
Beds not specified • 538 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Suite (Master)
Beds not specified • 538 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Honeymoon Suite
Beds not specified • 538 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Owner Suite
Beds not specified • 538 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
RRRR
Ratings and reviews
6.0 / 10.0
This is a unique hotel. The pros are the daytime staff, Rolando, and Oscar. It is clean and offers a spacious room. This hotel could be so much more if they had a refrigerator or coffee pot in the room. If they had a guard rail coming down the stairs as if you’re on a higher floor, it would be very treacherous, there is a restaurant upstairs in fact above the unit we stayed in, but no one told us that . it would have great views the bed was very comfortable. It is not far from the walking streets of the town, but it is up here so coming back you do have to walk up here and know where you are walking to.
6.0 / 10.0
This is a unique hotel. The pros are the daytime staff, Rolando, and Oscar. It is clean and offers a spacious room. This hotel could be so much more if they had a refrigerator or coffee pot in the room. If they had a guard rail coming down the stairs as if you’re on a higher floor, it would be very treacherous, there is a restaurant upstairs in fact above the unit we stayed in, but no one told us that . it would have great views the bed was very comfortable. It is not far from the walking streets of the town, but it is up here so coming back you do have to walk up here and know where you are walking to.
5.0 / 10.0
Great staff and hotel was safe.
5.0 / 10.0
Great staff and hotel was safe.
5.0 / 10.0
Great location and service. Friendly staff. Can be a bit damp in the month of July. Otherwise, the rooms have plenty of blankets for warmth.
5.0 / 10.0
Great location and service. Friendly staff. Can be a bit damp in the month of July. Otherwise, the rooms have plenty of blankets for warmth.
4.0 / 10.0
We sure enjoyed our stay. It was a friendly welcome and they assisted us with our bags to our room. Real attention to detail is a highlight at this hotel. Flowers in the room, a nice greeting on the TV screen, a warm welcoming letter. The restaurant had good food, service and the staff was always helpful. We slept in a big comfortable bed in a nice peaceful environment. It was all good. We wouldn't hesitate for one minute to return there.
4.0 / 10.0
We sure enjoyed our stay. It was a friendly welcome and they assisted us with our bags to our room. Real attention to detail is a highlight at this hotel. Flowers in the room, a nice greeting on the TV screen, a warm welcoming letter. The restaurant had good food, service and the staff was always helpful. We slept in a big comfortable bed in a nice peaceful environment. It was all good. We wouldn't hesitate for one minute to return there.
10.0 / 10.0
Iris and the staff is really nice and make you feel welcome and at home! I really enjoyed the upgrade, the amenities, but specially their warm and kind service!
10.0 / 10.0
Iris and the staff is really nice and make you feel welcome and at home! I really enjoyed the upgrade, the amenities, but specially their warm and kind service!
3.0 / 10.0
No phone no heat and miles of stairs
3.0 / 10.0
No phone no heat and miles of stairs
5.0 / 10.0
It was great close to everything easy walking around and a very friendly staff.....
5.0 / 10.0
It was great close to everything easy walking around and a very friendly staff.....
10.0 / 10.0
This place was sparkling clean and the staff members were friendly and attentive. Rooms are very spacious and comfy. This place is close to the main walking areas in San Cristobal. I would definitely recommend this place. Notice that it does not have parking on site. Finding parking lot it’s not that easy but it is not impossible either. I parked on the street.
10.0 / 10.0
This place was sparkling clean and the staff members were friendly and attentive. Rooms are very spacious and comfy. This place is close to the main walking areas in San Cristobal. I would definitely recommend this place. Notice that it does not have parking on site. Finding parking lot it’s not that easy but it is not impossible either. I parked on the street.
2.0 / 10.0
The gentleman who assisted us during our check-in process was extremely rude and harsh. Was bothered when we asked for extra towels. Loved the hotel! Hated his service!
2.0 / 10.0
The gentleman who assisted us during our check-in process was extremely rude and harsh. Was bothered when we asked for extra towels. Loved the hotel! Hated his service!
5.0 / 10.0
Very nice and comfortable hotel. Great customer service
5.0 / 10.0
Very nice and comfortable hotel. Great customer service
10.0 / 10.0
The staff were super helpful and friendly. Would definitely come here again.
10.0 / 10.0
The staff were super helpful and friendly. Would definitely come here again.
5.0 / 10.0
Staff is simply great!!! They Make you feel at home🙂. Clean rooms and amazing views. Will definitely go back😍
5.0 / 10.0
Staff is simply great!!! They Make you feel at home🙂. Clean rooms and amazing views. Will definitely go back😍
10.0 / 10.0
The hotel was located within a 10 minute walk of the city center, breakfast was amazing, very spacious and clean rooms as well. Overall solid experience there.
10.0 / 10.0
The hotel was located within a 10 minute walk of the city center, breakfast was amazing, very spacious and clean rooms as well. Overall solid experience there.
6.0 / 10.0
Great staff, specially Iris, she was soo nice. Terrible to get out from your car into hotel, narrow street. No parking lot. Good breakfast
6.0 / 10.0
Great staff, specially Iris, she was soo nice. Terrible to get out from your car into hotel, narrow street. No parking lot. Good breakfast
3.0 / 10.0
Nice place but room was cold at night and hot water would only last a few minutes for showers
3.0 / 10.0
Nice place but room was cold at night and hot water would only last a few minutes for showers
5.0 / 10.0
Wonderful place. About a 5 minute walk to the center of town. They make a wonderful cooked to order breakfast every morning. Fast wifi in the room. Very gracious staff. But they speak little English. I would definitely stay there again and San Cristobal is a lovely town.
5.0 / 10.0
Wonderful place. About a 5 minute walk to the center of town. They make a wonderful cooked to order breakfast every morning. Fast wifi in the room. Very gracious staff. But they speak little English. I would definitely stay there again and San Cristobal is a lovely town.
10.0 / 10.0
Great hotel ! Very nicely decorated and their food was amazing. Will recommend this hotel to anyone traveling to San Cristóbal. Would stay there again.
10.0 / 10.0
Great hotel ! Very nicely decorated and their food was amazing. Will recommend this hotel to anyone traveling to San Cristóbal. Would stay there again.
10.0 / 10.0
Probably one of the best hotel experiences that y wifei have ever had. The room was beautiful, the grounds, the staff. Iris at the front desk was always willing to help and gave excellent service. David was a great host every morning for breakfast and he went out of his way to make us feel at home. The food was great, location as well. I hope to stay here again in the future.
10.0 / 10.0
Probably one of the best hotel experiences that y wifei have ever had. The room was beautiful, the grounds, the staff. Iris at the front desk was always willing to help and gave excellent service. David was a great host every morning for breakfast and he went out of his way to make us feel at home. The food was great, location as well. I hope to stay here again in the future.
10.0 / 10.0
Good hotel for going san cristobal city and have a tour for going several nice place.
10.0 / 10.0
Good hotel for going san cristobal city and have a tour for going several nice place.
8.0 / 10.0
Beautiful boutique hotel rooms with spacious rooms. Awesome views to San Cristobal. Great food in the restaurant.
8.0 / 10.0
Beautiful boutique hotel rooms with spacious rooms. Awesome views to San Cristobal. Great food in the restaurant.
FAQs
How much does this hotel cost compared to others in San Cristobal de Casas?
The average price for a rental in San Cristobal de Casas is R 731 per night. This rental is R 413 above the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Santuario Las Escaleras. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Santuario Las Escaleras pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Santuario Las Escaleras?
We found 6 amenities for this rental. This includes internet / wifi, laundry, balcony or patio, hot tub or spa, and tv.
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