Relax with the whole family at Tiki Resort. Our peaceful waterfront retreat is situated on the beautiful South Yunderup canals. Our sanctuary offers a four-person spa, a two-person sauna and a private jetty. Enjoy estuary views from the top-story games room, the tiki-style bar room or the gated yard. Ideal for families with children and pets, it's the perfect spot for crabbing, boating, picturesque walks, bike riding with the kids, or simply unwinding.

We are very contactable and will help out at any time. Please message us and we will get back to you soon as possible. Please be aware that unless urgent, guests should be patient with us after hours as we like our team members to be able to spend some quality time with their families. We prefer to use the Airbnb app to receive messages and this is the quickest and most efficient way to reach us.

We give our guests space, but we are just a message away - do not hesitate to reach out to us with any
concerns or questions you may have. We are in the office Mon-Fri 9AM to 5PM. Outside of these hours,
we will get back to you as soon as we can.

PETS ALLOWED ONLY ON REQUEST AND PAYMENT OF FURTHER FEE PER PET DIRECT TO HOST.

BOOKING AGENTS & CORPORATE ACCOUNTS:

Please book the reservation under the guest’s name

▶︎ Guest’s contact details will be collected via our Pre-Arrival Form.(guests must submit a government-issued photo ID of the lead guest and potentially provide proof of payment matching the ID collected via Superhog - please expect an email or SMS from them.

CHECK-IN:
▶︎ From 4:00PM
▶︎ Please complete the Pre-Arrival Form ASAP for Check-In Instructions to send on time.
▶︎ Minimum of 24hrs notice required for early check-in requests (fees do apply).
▶︎ Baby equipment (highchair, cot, car seat, etc.) is available upon request for free.

Guest access
Guests will have complete access to the entire property.

Other things to note
NOTE:
- ALL GROUP STAYS ARE MUST BE PRE-APPROVED. Please inquire prior to booking if you are a group.
- As a rule we only take families.
- We are in a very respectful neighbourhood.
- Absolutely No parties or events of any kind and strictly quiet hours from 10pm- 7am

"Things You Need to Know Before You Book"

- We have rental agreement as part of our terms and conditions. Guest must sign the rental agreement.
- We also require a copy of the their ID (front and back). This is separate from Airbnb identity verification.
- We also require a Security deposit which we will authorize separately. See House rules for more info. We are approved by Airbnb to do so.

- For last minute booking within 3 days, guests will be asked to send a selfie holding their credit card as an additional security measure. This is to ensure legitimacy and prevent fraudulent transaction.

- All confirmed reservations made starting on the 9th of January, 2023 will be subject to an extra public holiday surcharge which will be equal to 50% of the cleaning price if you'll check out on a public holiday. This is to be charged separately a week before your arrival, or immediately if less than a week.

- Only the bedding set out for your booked number of guests is to be used. Usage of any extra bedding without prior approval will incur charges of $65 per night per item used
- Booking tax notice: Beginning 12 November 2023, A $30 booking tax is levied on per bookings to cover guest and identity validation

You may be required to allow access for service personnel should repairs or maintenance be necessary. The guest agrees to allow the agent and/or appointed tradesperson to enter onto the property at any time to effect or investigate repairs or complaints.

All repairs will be affected as soon as practicable.

On public holidays and after hours it may at times prove difficult to get tradespeople straight away. We
will always do everything we can to minimise inconvenience caused but cannot issue partial refunds or give discounts.

Maintenance issues will not be cause for discounts or refunds. Please report any maintenance issues, if any, as soon as possible after your arrival, so that we can have the opportunity to rectify for you in a timely and efficient manner

Only the number of persons advised on the website and confirmed booking, are permitted to occupy the premises.

In the event of renovation/building work being carried out near the premises, such work is beyond our control and we cannot accept responsibility for any disturbance, noise or inconvenience you may suffer as a result. No discount will be negotiated for any of the above.

*We want to make sure that everyone who stays with us is safe and protected. That's why we strongly suggest that all of our guests have travel insurance. This will help cover the cost of any unexpected changes to your travel plans, like if you need to cancel your stay with us. Our cancellation policy is strict but if you have travel insurance, it can help you get a refund if you need to cancel. If you don't have travel insurance yet, we recommend contacting your insurance company to learn more about your options. Some credit cards provide free travel insurance.