Therma Palace - Mineral Pool & SPA & All Inclusive
4.1
Excellent(668 Reviews)Hotel in Dobrich Province, Bulgaria
5-Star Hotel
Reasons to book
Includes essentialsGarden, Pool, Kitchen or Kitchenette and more
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About this hotel
The uniquely designed Therma Palace - Privat Beach & Free Parking is located a 5-minute walk from the beach in Kranevo and offers a free outdoor pool and air-conditioned accommodation with free WiFi.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Beachfront or waterfront
Gym or Fitness Center
Garden
Family friendly
Map of Dobrich Province, Bulgaria
Available Rooms
1 Sofa • 387 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
1 Sofa • 602 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
1 Double • 182 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 Sofa • 1 Queen • 505 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
2 Single • 1 Queen • 775 ft²
Sleeps 5
+
You'll be directed to Booking.com for availability & pricing
RRRR
Reviews
4.1
Excellent(668 Reviews)100% verified reviews
4.1
Camera in cele din urmă a fost ok (am schimbat doua camere până să ajungem la asta) cu tematica africana frumoasa și vedere laterala spre mare. Dar sunt mai multe tipuri de camere și mai multe clădiri.
Mâncarea e de foarte proasta calitate pentru mine. Abia de ajunge la nivelul unui hotel de 3 stele. Am adăugat și două poze.
4.1
Beach bar closed before 5 PM
4.1
Staff is extremely kind and helpful
Nothing
4.1
It was clean and relaxing.
There was not changing of beach towels!
The parking is not right.
4.1
The bed was comfortable
It is a 5 star hotel, but it is more like 3 star hotel. We were welcomed by not so friendly receptionists - upon arrival and check in they didn't inform us when is the breakfast so I had to ask them and received a grumpy reply "it's written on the card". The breakfast was very poor, we were there at 9.15 and although it was till 10 o'clock they had already began preparing for closing and a lot of things were missing so we had to ask the staff (which was also very grumpy) to refill some of the food. The parking is very small and we had to park in front of the neighbor hotel.
4.1
The hotel offered everything that it was said.
iThe only thing that it was an issue was that it was a little bit far from the beach. However, that was not something crucial.
4.1
Location
Not able to find a 6 person table to fast
4.1
Massages
Food, service
Food was never refilled when it was over even if it was 30 mins after opening
Brunch is ridiculous
No refill of the food - people are hurrying up for food
4.1
Food was very good.
4.1
very silent place with excellent spa
4.1
Very clean, comfortable, and spacious
The town Kranevo isn't very nice to visit
The food was average
The water slides mostly closed
4.1
Really nice place
4.1
The place is quiet.
Comfortable beds.
It is definitely NOT beachfront. With a 3-year-old that’s important information.
There was never fish or vegetarian on the menu, I find that very surprising for a hotel that claims to be 5 stars.
4.1
Position, quality of product, excelent meals.
There was no pool bar.
4.1
Nice, spacious, comfortable room.
Big shoutout for Irina Draganova (front desk) and Vladimir Manolov (waiter) who always were there to help.
Nice area with a lot of vegetation.
The services.
Among the advertised services expected to be included in the all inclusive package, was the shuttlebus for the beach.
In the first day, the schedule of the shuttlebus was posted in the reception. We've waited for about 15-20 minutes and the bus didn't showed up.
After asking in the reception and being told that the bus will show up in 5 minutes, waiting for another 15 minutes we gave up on waiting.
The third day, the schedule was not posted anymore. After the breakfast we've asked the receptionist to call for the shuttlebus, in order to leave in 15-20 minutes. We've been told that is not the case as the shuttle bus will come RIGHT AWAY.
After 20 minutes, we asked the receptionist to call for the shuttlebus as we were prepared to go to the beach. We've waited for another 20 minutes without nobody showing up. When asking the receptionist about it, he motivated that the shuttlebus driver also has another job !!!!!!
After another 10 minutes, asking again the receptionist he told us the shuttlebus was already waiting us in its station. Grabbed the child, went to the station and suprise....NO SHUTTLEBUS.
Coming back in the reception, asked to call with the manager (Irina Draganova), explained the situation, went back in the station, the shuttlebus finally arrived.
In order to understand, there are about 800 m - 1000 m to the beach, through some dusty paths where a lot of tractors are passing due to the villas that are being constructed now. Doing this walk with a 3 years old child in your arms is not the greatest experience.
Regarding the pool and the jacuzzi. There was a rule saying that no more than 15 minutes are recommended for a person in the jaccuzi. There was a group of Bulgarian people (4 men) who didn't seemed to take care about the rule. When telling the poolman/lifeguard about this fact (the people already had more than 2 hours in the jacuzzi), he took no measures.
4.1
Spa was really good, although the steam bath was not working; water very clean and really warm - very good for families with kids. Big rooms w
Very friendly stuff and good services; food very good and freshly made;
When we've been there the beach was not ready for the tourists but I assume should be good also;
The parking needs to be improved a bit and the way to the beach;
Beach is about 1km from the hotel but in same places the working site nearby was making a bit tough to get there.
4.1
beautiful, clean rooms, great location. there was a coffee machine in the room 😀
There was almost nothing working for children. The kids club was very poor and messy.
4.1
spa facilities are quite nice
this not really a 4 star hotel, although the room fare was at 4 star hotel standard, facilities and conditions would not meet the 4 stars criteria
4.1
pool
4.1
the garden was very beautfiul, I liked the design of the building and how the room was arranged
Saturday night there was a party at downstairs bar, there was a very good entertainer, he was the life of the party, very good voice and attitude.
The food was poor quality, few options, vegetables like cucumbers or radishes in the salad were dehydrated and old.
In the room I found dead moths and a lot of dust and dirty curtains.
At the saunas the parents came in with the children, and they went out and came in 3 times per minute, not being able to relax at all. And the salt sauna didn t work at all.
4.1
it was clean and comfortable .
most of tge staff were excellent
Firstly the life guard, extreme rude shouting at people .
the food was not great.
Breakfast was grim
4.1
Warm inner pool with mineral water.
The price doesn't match the quality.
FAQs
How much does this hotel cost compared to others in Dobrich Province, Bulgaria?
The average price for a rental in Dobrich Province, Bulgaria is R 1,227 per night. This rental is R 185 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Therma Palace - Mineral Pool & SPA & All Inclusive. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Therma Palace - Mineral Pool & SPA & All Inclusive. Enjoy the water!
Is Therma Palace - Mineral Pool & SPA & All Inclusive pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Therma Palace - Mineral Pool & SPA & All Inclusive?
We found 14 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and smoking allowed.
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