Bidwood Suite Hotel
Hotel in Nairobi
4-Star Hotel
Reasons to book
Free cancellationFull refund if you change your mind
Great for petsBring all your friends and family, even the furry ones
High-end valuePrice for this property is higher than average in the area
About this hotel
Bidwood Suite Hotel is located in the Westlands area of Nairobi. It offers stylish accommodation and is 200 metres away from the Sarit Centre.
Amenities
Pool
Air conditioner
Pets allowed
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Garden
Family friendly
Map of Nairobi
Available Rooms
Deluxe Room
1 Double • 301 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 Bedroom King Suite
1 Queen • 753 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
2 Bedroom Executive Suite
2 Single • 1 Queen • 1194 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Presidential Suite
1 Queen • 2 Single • 2195 ft²
Sleeps 5
+
You'll be directed to Booking.com for availability & pricing
RRRR
Ratings and reviews
100% verified reviews
4.0 / 5.0
Room
Restaurant open 24/24
Position
Swimming pool under construction, which Is ok, but I have been told just After having paid
The structure Is slightly old for the price
2.0 / 5.0
Die Lage zum Westland Einkaufszentrum ist sehr gut. Die Executive Suite mit zwei Schlafzimmern ist groß und recht ordentlich eingerichtet.
Die angegebenen Küchenutensilien waren nicht vorhanden. Die Farbreste der letzten Renovierung könnten auch mal beseitigt werden. Das Frühstück war eher mittelmäßig und nicht auf 4-Sterne Niveau. Der Kracher war der Pool, der sich als Baustelle entpuppte. Hier sollte sich auch booking.com mehr darum kümmern, dass wahrheitsgemäße Angaben gemacht werden. Wenn ich ein Hotel mit Pool buche, muss auch ein Pool vorhanden sein.
Eine Entschädigung / Discount gab es nicht. Die Mitarbeiter an der Reception lächelten das Problem einfach weg.
3.5 / 5.0
The staff were friendly and helpful.
The property was clean and breakfast was satisfactory
The bed was too soft - caused me backache
The lighting in the bathroom/toilet was poor.
5.0 / 5.0
The staff was attentive. The location and facility were excellent
2.5 / 5.0
Expensive for what it is. Breakfast very poor.
Disappointed
3.5 / 5.0
Bids is very well located for enjoying Nairobi shopping, restaurants and nightlife.
The AC unit didn’t have a heat function so the room was a bit chilly.
3.0 / 5.0
This is a good serviced aparthotel for anyone looking to stay for a longer duration; clean spacious apartments with a pantry.
Location is good close to Sarit mall
Food quality isn't great, both the main course Indian food I tried and the breakfast buffet could be much better.
4.0 / 5.0
An older but well maintained hotel with a nice garden and pool right across from Sarit Centre. I was lucky enough to be upgraded to a suite which was really a large one bedded apartment with kitchen, lounge and balcony and was most comfortable
4.5 / 5.0
The Apartment was specious. we booked 2 bedroom apartment. the location is amazing and walking distance to malls. The area is secure so is facility. The apartment has all facilities including kitchen. 2 big size bathroom and living room.
There is nothing dislike except for few minors thing. The breakfast has very limited options. it could have be much better.
4.0 / 5.0
Great food. Clean rooms. Location is excellent. Close to Sarit shopping centre
TV bit outdated and small. Poor TV reception. Rooms were a bit dated as well.
2.5 / 5.0
Does exactly what it says on the tin!
The location was great
There wasn't a lot of options for breakfast and it took time to make what was ordered.
The food ordered for room service was too salty and had to be returned
5.0 / 5.0
VERY GOOD LOCATION
FRIENDLY STAFF ON RECEPTION DESK
COMFORTABLE AND CLEAN BEDDING
GOOD VALUE OF MONEY
5.0 / 5.0
Staff were friendly and helpful. Rooms massive with great view. High quality restaurant and super breakfast. Easy rapid check in. Fantastic location. Pool is enormous and a welcome cool after hot days.
Nothing.
5.0 / 5.0
nice rooms
clean
location
5.0 / 5.0
Everything
4.5 / 5.0
Great location, helpful staff, good food
For the room we had, food and staff it was all good. There was nothing we did not like
4.5 / 5.0
The location was great easy to walk to the shopping center.
4.5 / 5.0
The reception staff were EXCEPTIONAL! Bent over backwards to allow me to check in early and to find a room for a colleague. Went way above expectation
Hot water in shower was not great and took a long time and water to warm up. This was the only negative of a great hotel with good service
4.0 / 5.0
The staff were amazing, the security, front desk, bar staff, kitchen staff, cleaning staff. they were all super friendly, efficient and professional
There was no microwave, stove or hob, even though the room advertised that every room had one. A hob and a toaster were provided after we complained but the hotel should not be advertising for facilities that weren’t available. Throughout our stay, there were no knives and forks available to us either.
4.0 / 5.0
Very spacious room. Kitchen was fast. Has spa and swimming pool. Security was great.
Friendly staff.
Very nice view. Balcony.
Will definitely stay again when in Nairobi.
The staff was rather passive for people working in the service industry (especially in the restaurant), the general attitude was not proactive. They were all nice when you talked to them and smiled, but they need more training to be proactive with the guest. Here are some examples:
When I came down to eat the breakfast, no one came to my table asked me if I needed anything. I had to call someone to ask if I can have coffee.
Same goes for omelette. There was limited, but "ok" selection on the buffet table. Only on the 3rd day did I realize that one could order omelette and such. The only reason I found this out, was that I saw someone ordering one. So again the staff should go to the guest and enlighten them about the options ask them if they need anything.
I was not informed about the spa options until I asked. etc.
Side note on the breakfast. I personally think that it is ridiculous that espresso, milk, americano are all inclusive in the breakfast package. However when I asked if I could get a cappuccino I was asked to pay. Its all the same machine. Only difference for cappuccino is the frotted milk. Really strange.
5.0 / 5.0
My second stay here and I will always choose to stay when in Nairobi here in the future. Staff is beyond amazing!
2.5 / 5.0
location
very slow WiFi very poor housekeeping, lack of no amenities like cutlery and crockery in the kitchenette. upon 2 requests some basic amenities provided.
priced at 4 star but pack attention to detail.
4.0 / 5.0
clean
N/A
3.5 / 5.0
Breakfast buffet was small but with tasty options
4.0 / 5.0
Very friendly and helpful stuff. Perfect location
5.0 / 5.0
exceptional staff at reception and breakfast.
the bed sheets are all old and torn
5.0 / 5.0
Excellent hotel and a central location
N/A
FAQs
How much does this hotel cost compared to others in Nairobi?
The average price for a rental in Nairobi is R 1,200 per night. This rental is R 169 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Bidwood Suite Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Bidwood Suite Hotel. Enjoy the water!
Is Bidwood Suite Hotel pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Bidwood Suite Hotel?
We found 15 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen or kitchenette, and internet / wifi.
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