Best Western Plus Lozenetz Hotel
Hotel in Sofia
3-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Well priced for this locationProperty prices in this area are generally higher
Includes essentialsGarden, Air conditioner, Internet / Wifi and more
About this hotel
Hotel Lozenetz is only 200 metres away from the European Union Metro Station for easy access to all destinations in the centre of Sofia and offers modern rooms, private parking and free Wi-Fi.
Amenities
Air conditioner
Internet / Wifi
Smoking allowed
Parking
Laundry
TV
Garden
Family friendly
Map of Sofia
Available Rooms
Comfort Double Room - Non-Smoking
1 Double • 193 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Comfort Twin Room - Non-Smoking
2 Single • 193 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Deluxe Double Room - Non-Smoking
1 Double • 215 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Family Suite with One Double Bed and Two Single Beds - Non-Smoking
1 Double • 258 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Junior Suite with One Double Bed and One Single Bed - Non-Smoking
1 King • 301 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
RRRR
Reviews
100% verified reviews
9.0
location
sometimes cold rooms but this time was all ok
1.0
Nothing other than its convenience.
As a 77 year old man, I was given a room on the 6th floor - the lift only went to the 5th floor. The room was accessed via a very tight, steep spiral staircase - it was actually dangerous, especially coming down. When I tried to query the appropriateness of the room, I was told that it was the only room - take it or leave it. The breakfast table had a bowl off 'fresh fruit' that was - quite frankly - rotten. While eating my breakfast, a member of the domestic staff deciding to spray all the neighbouring tables with disinfectant cleaner. A minibus arrived to pick up a party of students - it must be cheap for them, because it is barely fit as a youth hostel. Do not be misled by the name 'Best'!!
1.0
Convenient location - that's all!
Virtually everything. The hotel is dirty - not just surface dirt, it needs an industrial deep clean. The staff treat you as an irritant. They need to go on an extensive customer facing skills course. However, as the Bulgarian College of Tourism is ranked 48th out of 48 Universities in Bulgaria and 13,242th in the World, I doubt if they can help very much - they are more likely to be the cause. Best Western - an odd name, given the state of the hotel - must be planning on selling the hotel or knocking it down. Senior management need to pay an unannounced visit.
6.0
location and staff were nice. breakfast was okay too. bed was comfortable.
dirty and dated
1.0
The location is near a subway station.
The dirtiest hotel we have been to. There was literally trash from previous guests in the wardrobe and the bathroom looked like it hasn't been cleaned regularly.
Plus the windows right next to the bed are pretty old so they are leaking sound which is bad in a room that is right next to the street.
The restaurant is pretty small so it easily gets full. The breakfast was below average with half of the food missing if you go after a certain time.
2.0
location is close to the city center
old furniture and poor breakfast, rooms need a refreshment
2.0
Location is convenient to family and friends and Sofia centre
1. Bedding never changed for 8 days
2. Rooms not cleaned for first 2 days and then very intermittent with just towels and bins
3. Beds were never made up
4. Towels not provided on many occasions
5. Bins not emptied
6. Curtains hanging off the rail 304
7. Floor not cleaned and never dusted
8. Fridge not replenished - wanted water on many occasions but never available
9. Always yes yes yes at reception to our requests and then nothing changed
10. simple things like toothpaste requested - advised yes during the day and then night staff said no
11. Shower had no hot water on many occasions
12. Requested clean bedding multiple times - it never happened until I called front desk to my room
7.0
Location, price, breakfast
Had a shower drain clogged and leaking, floor was always wet. Silicone sealant became black and green. Room wasn't cleaned even once during our stay. Room was ready only at 15 for check-in. However, room and location was comfortable and breakfast was great.
7.0
The bed was extremely comfortable
They say they have a restaurant but in fact it is permanently closed plus the bad atmosphere in the reception.
4.0
Location. Price of room. Receptionist and all in all, staff friendliness and helpfulness. Service helped us immediately on request.
Breakfast we did not like.
At first impression, I was nicely surprised by the variety of things offered.
But upon trying the food, everything was cold, the boiled egg, the Bulgarian breakfast "baniza"... I was thinking they could have put a cover, just like they did for the forks and knives, to keep warm. But probably the things were from the previous day...
Rooms are very outdated. It's not to be unexpected by capital city hotels, and considering the price... But some refurbishment would really be appreciated.
Many cables from electrical appliances, lamps, old sockets... not child friendly at all.
7.0
Quiet room as promised, MANY THANKS
VERY DIRTY and dated room. Even bathroom was dirty, tiles cracked, tiles missing. Generally run down and un-cared for.
7.0
Close to airport. 5 minutes walk to subway. Bus stop next to door. Breakfast room. One of the female staff name 'Diana', she was very helpful.
Room maintenance not good. Lift need maintenance. On our stay first night there was a male staff not helpful or friendly too. Did not know how to value customer. Staff need bit of cu6care training.
8.0
The breakfast offers a wide variety of continental and local food. The beds are comfortable and the room was clean.
The parking they advertise isn't their own parking but public paid parking. The hotel advertises it with 20lev/day, however, only hourly parking is available and when it's full, it's full. If you travel by car and need parking, unfortunately, we can't recommend staying there.
2.0
Very very unclean. Smelled bad in the hallways, unwashed carpets, plastic wraps left over in the bathrooms from previous guests. Many long hairs in the bathroom. Stale smell in the room.
Would never go there again.
8.0
Friendly staff,close to the center, good breakfast and clen rooms.
1.0
The worst experience ever.
Shower door was missing, shower head was not fixed, room was dirty and the bed sheet stinks
FAQs
How much does this hotel cost compared to others in Sofia?
The average price for a rental in Sofia is R 803 per night. This rental is R 0 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Best Western Plus Lozenetz Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Best Western Plus Lozenetz Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Best Western Plus Lozenetz Hotel?
We found 8 amenities for this rental. This includes air conditioner, internet / wifi, smoking allowed, parking, and laundry.
Explore similar vacation rentals in Sofia
Explore all rentals in SofiaSofia travel inspiration
Read our blogGuides
Best Dining in Myrtle Beach: A Food Lover’s Dream
Guides
Best East Coast Beaches and Getaway Locations You Can’t Miss
Budget Travel
7 Most Affordable Snowbird Destinations for 2025
Guides
Top Activities to Try in Panama City Beach, Florida
Guides
Top Things to Do in Gulf Shores, Alabama: Adventure and Fun Await
Local Culture
Exploring Miami’s Wynwood District: Street Art, Food, and More
Guides
Fun Things to Do in Ocean City, Maryland
Local Culture
A Foodie’s Guide to the Best Dining in Orlando, Florida