Best Western Plus Lozenetz Hotel

Property building, Facade/entrance
Lobby or reception
Bedroom
Bedroom
Bedroom
10.0
Outstanding(2 Reviews)

Hotel in Sofia

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating
Well priced for this locationProperty prices in this area are generally higher
Includes essentialsGarden, Air conditioner, Internet / Wifi and more

About this hotel

Hotel Lozenetz is only 200 metres away from the European Union Metro Station for easy access to all destinations in the centre of Sofia and offers modern rooms, private parking and free Wi-Fi.

Amenities

Air conditioner
Internet / Wifi
Smoking allowed
Parking
Laundry
TV
Garden
Family friendly

Map of Sofia

Available Rooms

Comfort Double Room - Non-Smoking

1 Double • 193 ft²

Room
Sleeps 2
You'll be directed to Booking.com for availability & pricing

Comfort Twin Room - Non-Smoking

2 Single • 193 ft²

Sleeps 2
You'll be directed to Booking.com for availability & pricing

Deluxe Double Room - Non-Smoking

1 Double • 215 ft²

Sleeps 2
You'll be directed to Booking.com for availability & pricing

Family Suite with One Double Bed and Two Single Beds - Non-Smoking

1 Double • 258 ft²

Sleeps 4
You'll be directed to Booking.com for availability & pricing

Junior Suite with One Double Bed and One Single Bed - Non-Smoking

1 King • 301 ft²

Sleeps 4
You'll be directed to Booking.com for availability & pricing
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Reviews

10.0
Outstanding(2 Reviews)
100% verified reviews
9.0
Mar 2023
good for money you pay
location
sometimes cold rooms but this time was all ok
1.0
Mar 2023
Bad
Nothing other than its convenience.
As a 77 year old man, I was given a room on the 6th floor - the lift only went to the 5th floor. The room was accessed via a very tight, steep spiral staircase - it was actually dangerous, especially coming down. When I tried to query the appropriateness of the room, I was told that it was the only room - take it or leave it. The breakfast table had a bowl off 'fresh fruit' that was - quite frankly - rotten. While eating my breakfast, a member of the domestic staff deciding to spray all the neighbouring tables with disinfectant cleaner. A minibus arrived to pick up a party of students - it must be cheap for them, because it is barely fit as a youth hostel. Do not be misled by the name 'Best'!!
1.0
Mar 2023
It's the last time; the convenience does not outweigh a hotel in terminal decline.
Convenient location - that's all!
Virtually everything. The hotel is dirty - not just surface dirt, it needs an industrial deep clean. The staff treat you as an irritant. They need to go on an extensive customer facing skills course. However, as the Bulgarian College of Tourism is ranked 48th out of 48 Universities in Bulgaria and 13,242th in the World, I doubt if they can help very much - they are more likely to be the cause. Best Western - an odd name, given the state of the hotel - must be planning on selling the hotel or knocking it down. Senior management need to pay an unannounced visit.
6.0
Jan 2023
Pleasant
location and staff were nice. breakfast was okay too. bed was comfortable.
dirty and dated
1.0
Jan 2023
Worst hotel we have been to
The location is near a subway station.
The dirtiest hotel we have been to. There was literally trash from previous guests in the wardrobe and the bathroom looked like it hasn't been cleaned regularly. Plus the windows right next to the bed are pretty old so they are leaking sound which is bad in a room that is right next to the street. The restaurant is pretty small so it easily gets full. The breakfast was below average with half of the food missing if you go after a certain time.
2.0
Dec 2022
it was ok but not satisfied
location is close to the city center
old furniture and poor breakfast, rooms need a refreshment
2.0
Dec 2022
Need to rebuild quality and customer satisfaction - at the moment this was totally missing
Location is convenient to family and friends and Sofia centre
1. Bedding never changed for 8 days 2. Rooms not cleaned for first 2 days and then very intermittent with just towels and bins 3. Beds were never made up 4. Towels not provided on many occasions 5. Bins not emptied 6. Curtains hanging off the rail 304 7. Floor not cleaned and never dusted 8. Fridge not replenished - wanted water on many occasions but never available 9. Always yes yes yes at reception to our requests and then nothing changed 10. simple things like toothpaste requested - advised yes during the day and then night staff said no 11. Shower had no hot water on many occasions 12. Requested clean bedding multiple times - it never happened until I called front desk to my room
7.0
Dec 2022
Good
Location, price, breakfast
Had a shower drain clogged and leaking, floor was always wet. Silicone sealant became black and green. Room wasn't cleaned even once during our stay. Room was ready only at 15 for check-in. However, room and location was comfortable and breakfast was great.

FAQs

How much does this hotel cost compared to others in Sofia?

The average price for a rental in Sofia is R 803 per night. This rental is R 0 above the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Best Western Plus Lozenetz Hotel. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Best Western Plus Lozenetz Hotel pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Best Western Plus Lozenetz Hotel?

We found 8 amenities for this rental. This includes air conditioner, internet / wifi, smoking allowed, parking, and laundry.

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