The Palmer House Hilton
Hotel in Chicago, IL
4-Star Hotel
Reasons to book
Great for petsBring all your friends and family, even the furry ones
Well priced for this locationProperty prices in this area are generally higher
Includes essentialsPool, Pets allowed, Air conditioner and more
About this hotel
Just 1 block away from Millennium Park and the Art Institute of Chicago, this historic downtown hotel is located in Chicago’s theatre and financial district and offers on-site dining options, a modern business centre and spa services.
Amenities
Pool
Air conditioner
Pets allowed
Internet / Wifi
Parking
Laundry
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly
Map of Chicago, IL
Available Rooms
Double Room with Two Double Beds
2 Double • 215 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Deluxe Double Room with Two Double Beds
2 Double • 419 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
King Room
1 King • 215 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Premium King Room
1 King • 419 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Double Room
1 Double • 215 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
RRRR
Ratings and reviews
100% verified reviews
10.0 / 10.0
La cama
El precio del estacionamiento
La puerta del clóset chocaba con la pared
9.0 / 10.0
Location excellent.
Location and super large and comfy rooms.
8.0 / 10.0
Excellent food;poor location.Without room service,second class hotel.
Needs room service.Many more staff for check in.Like Motel 6.
5.0 / 10.0
Beautiful lobby and great staff in restaurant.
We were asked at check in if we wanted to pay $35 extra per day for an upgraded room. We declined. The room they gave us was old and the rugs and upholstery smelled. No coffee pot, microwave, or refrigerator. Tub was dangerous to get in and out of. Wish we had taken pictures of peeling paint. Bait and Switch!!!!!
10.0 / 10.0
La déco, charme grand hotel, l'emplacement à 2 pas de la willis tower et de millenial park.
Attention Taille des lits en 140cm seulement+
Des taxes supplémentaires non précisées dans booking.
5.0 / 10.0
Not a bad experience, but for anyone booking here for the first time, please read my review. Overall, the place was very nice, well kept. Had issues with checking in that were more than aggravating. Wasn't informed about the $25 food and beverage credit per day until check-out, which wasn't a huge deal, but it would've been nice to know. Also, when booking, i wasn't informed about the $100 per day security deposit, so that was relatively unexpected. My room didn't have a fridge, which was surprising given the price we paid to stay (booking did NOT say there would be one, so it wasn't misleading, just odd considering). Also, there was no coffee pot, but there was coffee on the main floor. The new pool was very nice. Most of the staff i dealt with was nice. There was just one that I had a lot of issues with, and I wish I could remember her name. The room was small but clean. The shower had nice pressure, and the bathroom was clean. Internet was good, high-speed. Parking pricing is $54/night. There are several places within a 2 block radius to park for cheaper/free. The first brownie recipe was pretty good. If you aren't looking for all the extras associated with this hotel, then I would recommend staying somewhere else. If you are looking for all the extra entertainment and amenities, then this is a great place to stay because there is plenty of that. It wasn't a bad experience I just don't know if it is worth the money for my scenario.
See above.
8.0 / 10.0
Lovely hotel. Loved the art deco and the history.
It's an old hotel, so don't look for things to be brand spanking new.
1.0 / 10.0
Completely nothing
Not clean, not maintained and very outdated
8.0 / 10.0
location and historic significance.
No breakfast for the price, I’d rather stay in a holiday inn.
10.0 / 10.0
Absolutely stunning
N/A
6.0 / 10.0
The history of the Palmer House is undeniable. The ornate decor and lobby was beautiful.
The room wasn’t very clean. The wallpaper was peeling, the shower grating was caked with dust, and sink drainage full of black debris. The person who checked us in was unable to explain the $25/day required resort fee and how that was charged (which was included in the Booking.com payment, but the person at reception said it was an additional $75 charge). There was no way to opt out of the resort fee which had to be used to purchase things within the hotel, but also didn’t roll over between each day. This left a really bad first impression. The fridge was unable to be used in the room because it’s full of weight sensor mini bar items and no room for personal use.
7.0 / 10.0
餐厅的食物和服务很好
办理入住的人员说的不一样,一开始说每天能免费提供两瓶矿泉水,后来又说不行
6.0 / 10.0
Historischer Bau, perfekte Lage am Wabash.
Schlechter Service
Kein telefonisches Durchkommen, roomservice kam nicht trotz Aufforderung.
10.0 / 10.0
Superbe Hôtel, parfaitement situé dans le centre de Chicago (Loop). Chambre spacieuse et confortable. Magnifique bar avec wifi. Petite boutique de snacks ouverte tard le soir et Starbucks pour le petit-déjeuner au rez-de -chaussée bien pratiques. Salle de sport magnifique. Je recommande les petits déjeuner servis au restaurant bien copieux.
7.0 / 10.0
We got upgraded because we were getting married the next day. They took our luggage up to our room! The lobby was very beautiful and stayed open for a night cap.
It took almost an hour for us to get checked in. Then it took another 30 minutes for the luggage to make its way up to our room. There's also some hidden fees - a "$25 credit" at the spa and the bar/food that's actually just a $50 charge they add to your bill regardless of whether or not you use it. We were upgraded to a room that was down three different hallways, with the tiniest bathroom. You couldn't open the door and have someone standing at the sink. Don't believe the photos in terms of room size or amenities.
10.0 / 10.0
Beautiful as always. My first visit was 1952.
Really small bathroom for our king room.
5.0 / 10.0
The building was pretty and the breakfast was good.
Customer service was poor and we were overcharged
10.0 / 10.0
A beautiful lobby for drinks and snacks. Very comfortable room. Excellent staff. Great location.
8.0 / 10.0
The Landscape
The approach of the employee at the check-in
5.0 / 10.0
Every staff member I interacted with was very pleasant and helpful. Many of the attractions I visited were in close proximity to this hotel making moving about easy during my stay.
The room looked dirty especially the bathroom. Also, the way the outlet was installed in the bathroom made it impossible to plug in the hair dryer 🤣
The bedding was not very plush…
The furniture looked stained!
On my first night I ate at the Lockwood - mushroom crostini - and was sick later in the night. Could be a coincidence but 🤷🏽♀️
9.0 / 10.0
Older style architecture
It’s a bit too old
5.0 / 10.0
Location was excellent
I reserved a Room with a King bed, but my room was not available at check-in, they offered us a room with a queen bed and a roll out bed, but the extra bed was not brought until a day later, and we had to sleep in a queen bed our first night. Only and after 5 phone calls to guest services and one visit to talk to the lobby staff the extra bed was delivered, the queen room was small and could barely fit the extra bed. Restaurant closed too early.
10.0 / 10.0
Stunning architecture
6.0 / 10.0
It was super close to the festival we attended ( Lollapalooza )
They told us we would be upgraded to the executive with 2 beds but they were supposed to be bigger as I had my sister with me and we originally had a 2 bed booked. Anyway we go to our room and it’s a king size single bed. We asked about it and they said they had no more 2 beds they could give us. The price we paid for what we got is pure scam
10.0 / 10.0
Everything
8.0 / 10.0
The food was amazing! The facility smelled so good and clean. Best hamburger I e ever had was at palmer house!
Did not see much staff at all, the tablet navigator in the room wasn't charged so I couldn't figure things out. The room was alot smaller than I thought.
4.0 / 10.0
beautiful historical building, lobby area has impressive ceilings
rooms are small and badly in need of renovation. One of our party had their wallet stolen out of her handbag on the back of her chair in the lobby bar
FAQs
How much does this hotel cost compared to others in Chicago?
The average price for a rental in Chicago is R 3,097 per night. This rental is R 314 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at The Palmer House Hilton. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at The Palmer House Hilton. Enjoy the water!
Is The Palmer House Hilton pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at The Palmer House Hilton?
We found 11 amenities for this rental. This includes pool, air conditioner, pets allowed, internet / wifi, and parking.
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