Hilton Garden Inn Lexington
4.3
Excellent(92 Reviews)Hotel in Lexington, KY
3-Star Hotel
Reasons to book
Free cancellationFull refund if you change your mind
Great for petsBring all your friends and family, even the furry ones
Includes essentialsPool, Pets allowed, Kitchen or Kitchenette and more
About this hotel
This Lexington hotel is within a 5-minute walk of the Hamburg Pavilion mall. The hotel offers an indoor swimming pool, free Wi-Fi and an on-site restaurant.
Amenities
Pool
Air conditioner
Pets allowed
Kitchen or Kitchenette
Internet / Wifi
Fireplace
Smoking allowed
Parking
Laundry
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly
Map of Lexington, KY
Available Rooms
1 King • 290 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
2 Queen • 290 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
2 Double • 290 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 King • 290 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
RRRR
Reviews
4.3
Excellent(92 Reviews)100% verified reviews
4.3
Location was good. Room was clean. Appreciated the Kerrigan and coffee/tea pods!
It was pretty noisy the first night!
4.3
Wie immer alles sauber, perfekt der Service. Das Frühstück einfach super
Nichts
4.3
I am writing this review after patiently trying to resolve my issue directly with the hotel, then Hilton Honors, then Booking.com. Traveling with my dog alone...have paperwork from both Hilton and Booking.com (knowing I'm traveling with my dog) that mentioned only a security deposit, but nothing about a $75 Pet Fee, which I was charged for upon check-in. When I questioned it, the desk person could not help me and there was no manager on-site. I had to sign paperwork for it, and then called Hilton Honors when I got to my room. After presenting all of the paperwork reading "the total price of your stay" without listing any additional fees--the hotel would not refund the pet fee stating "she signed the paperwork when she checked in". I am traveling alone, with a pet, it's late afternoon--I'm tired. There is no way I would leave a hotel and try to find something else last minute. I have a letter stating my dog is a support pet, but it was for specific use and I know how many people misuse that privelage. I offered it as a way to win-win, but was told they don't accept those letters. I was outside my window to cancel, so I had no choice. The room, the construction, being told an exit wasn't usable when it was--being given a handicap room with a shower and no bathtub--that all just compiled the bad taste in my mouth. This room and this hotel is not worth $200 a night--nor is that in my budget. Nor was the $75! I can't even remember when or if I've taken the time to write a negative review. But this entire experience was the opposite of customer care. The sign on the desk that says they are committed to your stay is not what happens when you have a real issue. The paperwork states the $50.00 security deposit--then, in fact, it should also state there is a $75 pet fee. I simply cannot be the first guest to experience this upon check in.
4.3
The man at the front desk was very nice. Actually, I had scheduled the wrong date on booking.com, and it was very helpful to help me correct it.
The nightstand connected to the bed I came off the wall when my wife was standing there and set a drink on it which coming out the wall made her go to the ground I reported it till then no need for EMT I put ice on it the next morning they told me they would contact me on this matter so until then stay tuned have not heard nothing
4.3
Location, price, ease of access
When I started to turn in my first night, I found blood stains on my pillow. Couldn't tell if from the guests the night before or was washed and still on pillows. I went to the front desk and the guy claimed there's no more pillows as they boxed everything up due to the renovation going on. He gave me blankets to use as a pillow and didn't take my room number. At breakfast, I heard the day clerk that just took over talking on the phone about the incident but didn't know what room. I spoke up and she was mortified and apologized. She got me pillows and comped my breakfast at least.
4.3
Location
It’s under construction
4.3
Breakfast was excellent but it was not included in the price. We paid a reasonable amount similar to another restaurant.
I think for transparency the listed price should include the added fees, which were substantial.
4.3
Convenient to nearby location, clean, and comfortable
4.3
bad problem getting into my room. Key to door didnt work 3 times and hotel had to call someone to let me in.
bad problem getting into my room. Key to door didnt work 3 times and hotel had to call someone to let me in.
4.3
The location was perfect. Easy access to interstate and some very good restaurants.
None
4.3
Excellent professional and friendly staff. Very accommodating. Great shopping located just across the way.
There is only one ice machine on each floor. We were at the complete opposite, and as the ice machine making it long walks.
4.3
only complaint was my door lock didnt work properly on 3 occasions.
4.3
Wish breakfast would have been included. Breakfast good though even at $14/pp for buffet
Everything was exceptional
4.3
Everything was very clean! The bathrooms were exceptionally clean. Everyone was very kind and helpful.
4.3
Clean property
Friendly staff
Very good all around experience.
Nothing
4.3
location. clean.
given wrong information about breakfast being included for all guests. needed to request room service and towels each time. we were not told this had to be done.
4.3
We wanted a safe place to stay for cheap in Lexington. So we could uber and drink close by. Our room could have been a little cleaner 267. However, it was quiet on the backside our bed was dirty but comfy we felt safe during our sleep/stay. I would stay again.
I had gum on my headboard, and the bathroom floor was sticky. Update breakfast. Reviews were the only way I knew they only gave a brown bag.
4.3
The rooms were clean, hotel was clean, we did not eat breakfast but if we come back again we will definitely try it!! Staff was very friendly, we had no issues.
There is nothing to complain about.
4.3
large room
4.3
Good location off the interstate
The whole building is not level. Our drawers in our room would not stay shut - keep coming out due to the room not being level.
4.3
location was great, clean & comfortable outdoor seating areas
pool was closed
4.3
Tabaith was excellent at breakfast!
4.3
Good location, rooms were pretty good size and the staff was very nice and helpful.
Kinda pricey and the pool was closed. Something they should have told you before your cancellation time was up so you could select another hotel if you wanted to.
4.3
Good breakfast. Breakfast attendant was very friendly and helpful. Location was great being close to access of the highway. Very clean and comfortable room.
No free coffee in lobby after breakfast hours.
FAQs
How much does this hotel cost compared to others in Lexington?
The average price for a rental in Lexington is R 3,296 per night. This rental is R 1,892 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Hilton Garden Inn Lexington. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Hilton Garden Inn Lexington. Enjoy the water!
Is Hilton Garden Inn Lexington pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Hilton Garden Inn Lexington?
We found 13 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen or kitchenette, and internet / wifi.
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