Hilton Garden Inn Omaha East/Council Bluffs
3.5
Average(49 Reviews)Hotel in Council Bluffs, IA
3-Star Hotel
Reasons to book
Free cancellationFull refund if you change your mind
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Located in Council Bluffs, Iowa, this hotel features on-site dining at 3 restaurants and free high-speed internet access. The Horseshoe Casino is a short walk from the hotel.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly
Map of Council Bluffs, IA
Available Rooms
1 King
Sleeps 5
+
You'll be directed to Booking.com for availability & pricing
2 Queen
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 King
Sleeps 3
You'll be directed to Booking.com for availability & pricing
1 King
Sleeps 5
+
You'll be directed to Booking.com for availability & pricing
2 Queen
Sleeps 5
+
You'll be directed to Booking.com for availability & pricing
RRRR
Reviews
3.5
Average(49 Reviews)100% verified reviews
3.5
Very clean, we had everything we needed in the room.
3.5
Na
The customer service
3.5
Convenient
Booked through booking and paid extra money that said breakfast included and they still wanted to charged 15 dollars a person for breakfast so dont get tricked into the e tra money!
3.5
absolutely nothing
when I booked online, I booked a 2 king suite. I get there and get told that they have no rooms after a long drive to get there. was told that they don’t even have rooms with two king beds in them, he doesn’t know why the website even says that… was told at first there was nothing that could be done. then the guy puts us into a room that was supposably just remodeled and the only thing it was missing was a trash can. for THE SAME PRICE AS OUR KING PRICE! didn’t offer any kind of discount for the inconvenience or anything..get into the room and it was not a remodeled room. the tub was all rusty, paint pealing off the walls, the fridge wasn’t keeping anything cold and the beds were so uncomfortable so we checked out instead of staying. we were told we were going to get a refund because we checked out and didn’t stay the two days that we paid for. that was Sunday and we still have yet to receive a refund. this was the worst stay in a hotel that I have ever had!! will never stay here again!
clearly states in my reservation TWO KING BEDS
3.5
The location is under remodeling currently - we stayed in newly renovated room and it was great. Very clean, very comfy. Central Location. Staff was very friendly - great value for the money.
Just wish we had a more relaxed schedule to enjoy the property more.
3.5
not much dirty, pool is dried out under maintenance the room was badly maintained. rotten cabinet and rusty bathtub
the facility is not clean, need a serious maintenance. The bathtub at 312 was rusty and was peeling off the bottom. The cabinet was rotting out and the bedsheets stinks like it has not been washed. the room smell smoked
3.5
Friendly staff
It would be nice for he priced paid to a have a free breakfast.
3.5
The staff was great on the front desk.
The place was just dated, for the amount spent I could gotten an Air Bnb
3.5
Everything was very clean. Room smelled amazing.
Paid $150/night and there wasn’t even an option for a free simple breakfast option. Beds were like sleeping on a rock. Pillows were horrible. Water pressure was terrible. Parking was questionable. Decent hotel but would not stay here again for this price.
3.5
Parking here is awful. No breakfast
3.5
the location
everything sucks, elevetors sound like about to fall off, they charge me too much, the tub and sink wont drain on the “jr suite” and to top it off i got charged for the “continental breKfast” almost 20 bucks on top of the not so cheap hotel room.
3.5
close to casino
very flat pillow no support ! bathroom grout was dirty picture frame in bathroom was peeling
3.5
location
air didn’t work very good
3.5
Great variety-- however when I checked in the night before the breakfast vouchers were not provided. Had to call later to confirm that we would have breakfast in the morning. Also, it was NOT explained if t breakfast was in the hotel lobby or casino.
Communication from staff (checking in/checking out and breakfast servers) was LACKING-- had to call/request the breakfast vouchers, parking was DIFFICULT. This was our first time staying in this location-- customer service in ALL areas could be improved. When I asked or inquired the vibe given back was that I was bothering them.
3.5
close to the event I was attending.
The description claimed that the room had a separate living space. This hotel apparently does not have a room which matches the description. Neither the hotel staff nor Booking.com customer service wanted to hear my feedback of this false advertising.
3.5
Breakfast was it
Ok so the hot tub was dirty the room was small ok then tv went out they sent some one up and didn't fix it so we didn't have tv then we tryed to get breakfast they said it wasn't included and it was the lady was real rude I paid 200 for one night and I probably never stay here again
3.5
Breakfast was good. Most staff was very friendly. Place was clean
Bed was very uncomfortable. Paid for 2 king beds, but received 1 king bed and a roll away. 1 staff member was kind rude and unhelpful. Asked for things and he never brought them.
3.5
My brother and his wife and enjoyed the room!!
After paying so much for the room itself I feel like breakfast should have been included! Very disappointing
3.5
We were charged for breakfast even though we booked with breakfast included
3.5
None
Musty odor upon entering the room. No drapes to block sunlight or outside lights at night.
Room cleaning is upon request and I have to go to the front desk to get supplies like coffee, bottled water, shampoo, conditioner, etc. Breakfast not included.
3.5
It was spacious clean and stocked
There was nothing about my stay that needed improvement
3.5
Everything why fantastic the people in the lobby housekeeping everything was just great and my grandkids were happy with it that's the most important thing
Too short of time
FAQs
How much does this hotel cost compared to others in Council Bluffs?
The average price for a rental in Council Bluffs is R 1,974 per night. This rental is R 512 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Hilton Garden Inn Omaha East/Council Bluffs. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Hilton Garden Inn Omaha East/Council Bluffs. Enjoy the water!
Is Hilton Garden Inn Omaha East/Council Bluffs pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hilton Garden Inn Omaha East/Council Bluffs?
We found 11 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and smoking allowed.
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