Holiday Inn Hotel & Suites Overland Park-West, an IHG Hotel

Bed, TV and multimedia, Photo of the whole room

TV and multimedia, Photo of the whole room

3.6

Good(214 Reviews)

Hotel in Lenexa, KS

3-Star Hotel

Reasons to book

Great for petsBring all your friends and family, even the furry ones

Includes essentialsPool, Pets allowed, Kitchen or Kitchenette and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Located conveniently off I-35, this hotel is 20 minutes’ drive from the Central Kansas City. Boasting free Wi-Fi in every room, this hotel offers an heated indoor/outdoor pool and on-site fitness center.

Amenities

Pool

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Hot tub or spa

Wheelchair accessible

Gym or Fitness Center

Map of Lenexa, KS

Nearby attractions

The Nelson-Atkins Museum of Art

14.2 mi

National WWI Museum and Memorial

Available Rooms

Standard Room

2 Double or 1 King • 322 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Standard King Room

1 King • 322 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

King Suite

1 King • 322 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Studio Suite with Two Queen Beds - Non-Smoking

1 Sofa • 322 ft²

Sleeps 6

You'll be directed to Booking.com for availability & pricing

Queen Suite with Two Queen Beds

1 Double • 322 ft²

Sleeps 6

You'll be directed to Booking.com for availability & pricing

RRRR

Holiday Inn Hotel & Suites Overland Park-West, an IHG Hotel

RRRR

3.6

Good(214 Reviews)

Hotel in Lenexa, KS

3-Star Hotel

Reasons to book

Great for petsBring all your friends and family, even the furry ones

Includes essentialsPool, Pets allowed, Kitchen or Kitchenette and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Amenities

Pool

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Hot tub or spa

Wheelchair accessible

Gym or Fitness Center

Map of Lenexa, KS

Nearby attractions

The Nelson-Atkins Museum of Art

14.2 mi

National WWI Museum and Memorial

Available Rooms

Standard Room

2 Double or 1 King • 322 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Standard King Room

1 King • 322 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

King Suite

1 King • 322 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Studio Suite with Two Queen Beds - Non-Smoking

1 Sofa • 322 ft²

Sleeps 6

You'll be directed to Booking.com for availability & pricing

Queen Suite with Two Queen Beds

1 Double • 322 ft²

Sleeps 6

You'll be directed to Booking.com for availability & pricing

Reviews

3.6

Good(214 Reviews)

100% verified reviews

3.6

Jun 2024

Overpriced for what it is but has kind, courteous staff

The staff were very, very kind and I appreciated their hospitality. The facilities were also clean and our room was quite spacious.

We arrived right around check-in but our room wasn't ready yet. The lobby was full of people there for an event and also waiting for check-in. The staff were kind and courteous but didn't tell us what to expect. We were unsure if we were going to be informed when our room was ready. We finally just checked at the desk again. A hotel manager was at the desk and very kindly got us checked in and gave us free breakfast and a suite upgrade for our trouble. This was nice of him and appreciated. The facilities are undergoing renovation but look so old and tired. The elevator was alarmingly squeaky. The sofa in our room was worn and tired. The suite we were given faced the pool and that pool was ROWDY and loud until after 10PM. We had to get up early so... that wasn't exactly enjoyable to us. The hotel restaurant is under renovation which made breakfast incredibly slow and awkward. Breakfast is currently held in a barren conference room. It was severely under staffed so service was slow. The food was good but based on the ticket we received, we were expecting a buffet, not full-service. This is fine but... it took a lot longer than we were expecting so we were running late hitting the road. When we went back up to our room to grab our things to leave, the key didn't work. The staff quickly fixed this for us but it lead to having to walk back and forth through the building several times and made us leave even later. Given the price point, we would choose a different hotel in the future. I feel the price was overcharging for the amenities.

3.6

Mar 2024

Worst hotel stay I have ever had.

Absolutely nothing. It was the worst hotel I have ever been at.

The air conditioning did not work properly and we were told we were not allowed to set it lower than 70. No breakfast. The pool was not heated like they said. Hot tub was disgusting and falling apart. Carpet was coming up in our room and my son cut his foot on the tack. They did not care. No hot water or water pressure. Staff was extremely rude.

3.6

Mar 2024

Only thing nice about the hotel was the beds and the lobby appearance.

The beds were comfortable

The hot tub/pool water looked disgusting. We didn't even get to go swimming because it was so dirty looking. the complementary breakfast was ridiculously slow, we ended up leaving and going to the village inn and had to buy breakfast so we didn't actually use the vouchers. No vending machines anywhere other than the lobby "store" so we had to go from the 3rd floor and across the entire hotel just to get something to drink and half the time there was no one at the desk for us to pay for it so we had to just stand there and wait for 10 minutes.

3.6

Oct 2023

Poor

Room furniture torn looks dirty

3.6

Oct 2023

Amazing Family stay for all three generations that we had.

Room was very clean! The staff was very friendly! Hot Tub was hot, making it PERFECT! Pool was nice n warm. Breakfast was Awesome... Hot n delicious! Shower was adjustable. Very roomy Room. Plenty big 4 four of us. Awesome stay.

Nothing. Bad at all.

3.6

Aug 2023

Very good going to rebook again

Staff was friendly and helpful

Handicap accessibility could be better.

3.6

Jul 2023

Exceptional

Staff were friendly the afternoon we checked in, but not so much when we checked out. Breakfast was good.

Morning staff not very friendly

3.6

Jul 2023

Good stay but some but some small things need to fixed

Location was good. Staff was great.

Bathroom toilet didn’t seem to work the greatest as it didn’t want to flush right.

3.6

Jul 2023

Bad

The location

The grill was closed most of the stay, I booked the room for two days so one day we could swim, the pool was closed nor did we get notice of it being closed. We paid $144 per night.

3.6

Jun 2023

clean, great location

very nice staff clean accomodated our requests

since Green Mill closed breakfast was horrible - tiny room, two few servers, small menu and no grab and go options - I prepaid for breakfast that I ended up getting somewhere else

3.6

May 2023

comforting, but too noisy to get a good nights sleep.

staff couldn’t have been more pleasant and helpful. the bed was fabulous.

right next to the highway. the noise from cars and motorcycles was very loud. I will never stay here again. I’ve never been in such a noisy hotel.

3.6

May 2023

Passable

A few broken outlets made it hard to charge anything, outlet covers were falling off of the wall, restroom sink when had water running smelled of sewage

3.6

May 2023

Superb

Great location

No bathroom fan

3.6

May 2023

Not worth the money

Not included with the cost. And not advertised properly. No pricing or times

The pool and hot tub were dirty. A deposit was required that wasn't stated before check in. The floor and carpet were wet( in the living room area). At check out the front desk attendant was eating a plate of food and talking with her mouth full( very unpleasant and unprofessional). Didn't ask if I wanted a receipt and I didn't receive one until I called and asked for them to email it to me.

3.6

Apr 2023

Great value

Nice stay while traveling through

3.6

Apr 2023

Poor

Comfortable beds and it was clean.

Breakfast was horrible! Pool was closed, and service was not good.

3.6

Mar 2023

Poor

Meh.

outdated, not worth the price. not what I expected from a holiday inn express. left and went to a different hotel after our stay here.

3.6

Mar 2023

it was just ok

it was just fine, nothing special

it was a little run down, the rooms were dingy and worn

3.6

Mar 2023

A smelly, loud, messy, disappointing Holiday Inn.

The location of this hotel is right off the highway. About 18 minutes from downtown Kansas City. There's not a lot of dining options within walking distance but the lobby was tidy and from afar it looked like a nice hotel.

Quiet time is not enforced at the hotel after 10 PM. The weekend we stayed there was a wedding going on and they partied for awhile. A neighboring room was loud until at least 11:30 PM, and above we heard people running around until about 2:30 AM. I tried to complain in the morning to the front desk staff person but I waited up front for about 5 minutes. No one ever came to the desk and I needed to leave. The restaurant onsite is being remodeled so breakfast is being served out of one of their conference rooms. The furniture in our room was ratty and had holes in it. The pool was nice but my kids wished it was bigger. Someone threw a bunch of soap in the hot tub so that was very bubbly, it was kinda fun but also kinda annoying. There was water damage from a burst pipe or something down our hallway so a dehumidifier was running all weekend long. It would have been nice to have been told these things by the staff. It's also supposed to be a smoke free hotel but it smelled like marijuana and smoke at random times during our stay. Save yourself the hassle and go stay somewhere else.

3.6

Mar 2023

Exceptional

location. and the cleanliness of the property

3.6

Mar 2023

The cost was too high for not including breakfast. I would not choose ths location again.

The location was okay, and the bed was comfortable.

I was under the impression there would be breakfast, but I was misinformed through your website. The room was not totally clean, there were hairs on the toilet, the toilet didn't flush unless we went into the tank, and the morning staff was not very friendly.

3.6

Feb 2023

Poor

The bed was like sleeping on concrete. When I informed the person at the front desk, the response was simply, all the beds are the same as required. While that maybe true there was no attempt to move me to another room. The attitude is You got what you paid for, you should have stayed on a better hotel.

3.6

Feb 2023

Great

Pool

Mattress

3.6

Jan 2023

Totally acceptable other than misrepresenting breakfast

It was decent, felt a little worn.

When I searched for "breakfast included" I got this property, but breakfast was available, not included. Please advertise honestly.

FAQs

How much does this hotel cost compared to others in Lenexa?

The average price for a rental in Lenexa is R 2,572 per night. This rental is R 1,195 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Holiday Inn Hotel & Suites Overland Park-West, an IHG Hotel. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Holiday Inn Hotel & Suites Overland Park-West, an IHG Hotel. Enjoy the water!

Is Holiday Inn Hotel & Suites Overland Park-West, an IHG Hotel pet friendly?

Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at Holiday Inn Hotel & Suites Overland Park-West, an IHG Hotel?

We found 12 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen or kitchenette, and internet / wifi.

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