Holiday Inn Portland-By the Bay, an IHG Hotel
Hotel in South Portland, ME
3-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Well priced for this locationProperty prices in this area are generally higher
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
About this hotel
Located in downtown Portland, this Maine hotel offers free Wi-Fi, an indoor pool, and rooms equipped with a flat-screen TV with cable channels and a work desk.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Hot tub or spa
TV
Wheelchair accessible
Beachfront or waterfront
Gym or Fitness Center
Family friendly
Map of South Portland, ME
Available Rooms
1 King • 301 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
2 Queen • 301 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 King • 355 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
2 Queen • 355 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 Queen • 301 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
RRRR
Reviews
100% verified reviews
7.0
Preis/-Leistung okay, Kettenhotel mit gutem Frühstück Gute parkplatzoption für 15 Dollar, ,
9.0
Easy to find location. Simple check in with friendly staff, I thought the breakfast was good, good options & something for everyone, plenty of food. We were in the middle of the city and easy to get everywhere. I thought the room was spacious and the bed was VERY comfortable ! We got a great night sleep. Heat was great in our room too, with it being 5 degrees over night and only about 16 during the day.
Certainly NOT a deal breaker - but I did wonder if the lobby and dining area could have been warmer, HOWEVER it was 5 degrees out...hahaha, so I DO imagine it was hard to keep the heat super warm with all the glass & doors opening so often with people coming and going. But we were fine.
10.0
This is the best hotel stay we’ve had in a long time. The staff was incredibly friendly, knowledgeable, and helpful. We got in early and were accommodated with an early check-in so that we could get ready for our day after traveling all morning. The food was very good for a continental breakfast. The room had ceramic mugs for coffee and tea, which I really appreciated.
There was nothing I didn’t like. I would definitely stay here again.
10.0
Clean, comfortable beds, friendly helpful staff!
10.0
Friendly staff. Clean and quiet room.
8.0
The view was wonderful from my room. Breakfast was pretty good. Parking was easy (but with a cost).
9.0
The staff was extremely friendly and polite and helpful. The driver drove us places we needed to get to downtown that was very nice.
The parking spaces stink, they are way too small for the average car today. We cracked the mirror on our car backing out of a space. Now we have to pay the rental company.
9.0
Hannah was amazing - she handled our check in and gave us a room with an amazing view - she was just very helpful and friendly. The location was very walkable and convenient. Lots of USB charging in the rooms. The beds were comfortable and everything was very clean.
The hot tub and sauna weren't working when we were there which was a bit disappointing but it meant I got more sleep.
7.0
Location
Tv remote needed batteries, bathroom had inadequate supplies
10.0
We had the 11th floor bayside and the view was spectacular. When we opened the door and saw the beautiful view we were in awe
Nothing to complain about
9.0
Location
Corners in bathroom could have been cleaner. No toilet paper holder in room. Just a roll sitting on the toilet tank.
Elevators are very dirty.
4.0
The hotel was nice, the room was big.
The housekeeping staff super kind and nice.
It is very sad that the complete lack of customer service at the reception influenced our staying so badly.
I am honestly disappointed by two things, which are the main reason of this very low score in my review:
1) breakfast policy:
Breakfast is included... But only for two people.
We were three people, we paid a room for three people, our reservation said that breakfast was included.. And then we found out it was only for two people because of "Holiday Inn policy"
So if the third person wanted to have breakfast, he needed to pay. This is not what "breakfast included" means.
2) The staff at the reception was not even trying to help. I have talked to three different people to have some information about public transport, bus schedule, close cities to go to.
The answer was always "oh I don't know. I am not sure"
The icing on the cake was the last person I spoke to, this is the answer I received when asking for some information "well, I don't know. I would have to Google it to find the answer. So you can do it by yourself"
Seriously? Is this the service at the reception of a hotel? I understand that it is not possible to know everything, but it would have been appreciated some kind of support.
If I choose a hotel over an Airbnb, it is also to receive this kind of assistance (as it happened in all the other hotels I have been staying In the USA and in the world)
I am sorry but I can't give you a good review when this kind of customer service is provided.
8.0
The bay view from the room
Garage underground parking was abnormally tight.
10.0
Walking distance to downtown Portland.
5.0
Location
Breakfast was not included. We also could not see Portland Harbor.
9.0
Breakfast was really good
The pool did not meet expectations. Could not use th e rails because they were very loose. Pool water was not clean (clumps of hair and hair ties). Could've been lit a little better.
7.0
Location
8.0
Many restaurants are walking distance but about 8 to 10 min to Old Port area. Standard 2 queen bed room & amenities. Go to Tandem for breakfast (drive) - very good quality
$15 self car parking but the parking spaces are extremely tight and not well marked due to which many spaces are "wasted". High prices for the weekend even though it was only very early June. Old Port is walking distance but not located in Old Port area. Street parking in Portland seems to be worse than NYC (where sometimes street parking is available), east side of the city is the worst
8.0
This is a very nice property located very central to Portland. You won't be disappointed with either.
Parking is an issue in Portland so wasn't too surprised to find that we would have to pay to park in the hotel's onsite ramp. Cheaper than big city parking so I guess I shouldn't grouse. There is an onsite restaurant which has good food - but it isn't cheap and generally breakfast is not included.
10.0
Attentive and courteous staff. Everyone was helpful.
The parking, extremely limited and people did not like parking well in the tight spots.
5.0
no sustainable policies; single-use plastic everywhere and very poor breakfast
9.0
We liked the convenience of the location, the room was clean, comfortable and the room shade kept the room dark. The beds were comfy and overall quieter than I expected.
The bathroom exhaust fan ran all night, There was no way to shut it off. Thankfully with the bathroom door shut it wasn't too loud. I informed the hotel the next morning and they did give me a small credit and explained the reason
8.0
The room was clean, beds were comfortable and it had a fabulous view!
The parking garage was horrible!! It was Time consuming to ring bell and wait for staff to press gate button from INSIDE to open OUTSIDE gate to leave parking garage! Plus, small parking spaces and my car was scratched by another car!
10.0
good location.
it was all good
FAQs
How much does this hotel cost compared to others in South Portland?
The average price for a rental in South Portland is R 2,949 per night. This rental is R 461 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Holiday Inn Portland-By the Bay, an IHG Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Holiday Inn Portland-By the Bay, an IHG Hotel. Enjoy the water!
Is Holiday Inn Portland-By the Bay, an IHG Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Holiday Inn Portland-By the Bay, an IHG Hotel?
We found 13 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and smoking allowed.
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