SureStay Plus Hotel by Best Western Mountain View
Hotel in Los Altos, CA
Reasons to book
Great for petsBring all your friends and family, even the furry ones
Includes essentialsPets allowed, Air conditioner, Internet / Wifi and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
This hotel in Mountain View, California is only a 10-minute drive to Stanford University. The hotel features an outdoor pool and patio, continental breakfast, and in-room refrigerators.
Amenities
Air conditioner
Pets allowed
Internet / Wifi
Smoking allowed
Parking
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly
Map of Los Altos, CA
Available Rooms
1 King • 398 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
2 Queen • 398 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
2 Queen • 398 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 King • 398 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
RRRR
Ratings and reviews
100% verified reviews
10.0 / 10.0
I loved it's location. Central to the area.
All was great.
9.0 / 10.0
Ray was incredibly helpful and accommodating when we were checking in. Our room was spacious and we enjoyed that there was a Carl's Jr. directly across the street. There were many options for breakfast and the food was good.
We were sad the hot tub was not set up for use.
9.0 / 10.0
Nice staff
10.0 / 10.0
staff wonderful. breakfast was good. huge rooms
8.0 / 10.0
Staff was helpful but they didn't have any extra bedsheets or pillows which is a bit poor. Travelling with kids is not ideal as they can tend to soil thr bed and the hotel has no extra bedsheets
10.0 / 10.0
the beds were so comfortable and the staff were very nice
nothing
8.0 / 10.0
The bed, pillows and shower.
Enjoyed breakfasts except when only sausage was offered instead of choice of bacon.
No phone service and poor cellular reception; loose sink fixtures, closet should've been deeper.
No dresser or luggage stands
7.0 / 10.0
good
ok
1.0 / 10.0
Robaron My información de mi tarjeta My credit card information was stolen
7.0 / 10.0
Clean. Good breakfast. Quiet.
Loud squeaky bathroom door hinges. Bathroom sink was off-centered to the left away from mirror. Wasn’t informed of backside overflow parking.
10.0 / 10.0
breakfast, clean quiet rooms
location on El Camino is definitely not scenic. but I expected that
1.0 / 10.0
This hotel has very severe hygiene problems. Bed sheets smell like urine, floor is very dirty.
7.0 / 10.0
great location, price,pool,breakfast,coffee/tea 24/7
was little hot during inside rooms
6.0 / 10.0
Breakfast was good.
Room curtain did not reduce outside light, room door hard to close, most of staff non english speaking and hard to talk with ( asked a male where ice machine was he did not know what ice was), ice machine 2nd floor was broken.
4.0 / 10.0
Nice beds, 4 great pillows each! Close to event, and fast food. Clean and quiet.
Night clerks rules changing, only one English speaking person. Refused coffee at 6:30 am Saturday, Saturday personnel ate all Danish rolls in dinning room, left only plain bagel s. broken pancake machine. Maid banging on door at 9 am, couldn't speak any English.
9.0 / 10.0
.I enjoyed the size of the room and everything else the staff was nice and i enjoyed breakfast every morning. Everything is near by and convenient. Ty was really nice and welcoming. I believe that's her name I asked where the ketchup was and she helped me and asked about my stay.
The toilet made noise. at night was when I noticed it more. And our room door had to be shut hard in order for the door not to open one time we came back and our door was open no one was in it but it was probably really windy. I did enjoy everything else everyone was nice
3.0 / 10.0
The location was all right. The pool was filthy when we arrived thankfully the next day it was cleaned.
The second room was not even ready for someone to occupy it was a total mess I'm surprised there was a bed in there for somebody to sleep in. My bathroom had a foul odor and the caulking around the bathtub had black mold the walls had coffee and soda spilled on them. The television had very few channels to choose from. The vending machine for soda was empty. The pancake making appliance was broken. The coffee machine was broken one morning. The breakfast food was not good at all. I do not like the fact that they are using the Best Western name and they are not even close to the quality that the Best Western maintained they should take Best Western out of their name totally.
2.0 / 10.0
Bed was OK,pillow very hard put on floor.
See Value above. Cockroach, cold eggs, fake sausage,no pancake mix in machine
10.0 / 10.0
Location, staff and breakfast
4.0 / 10.0
Breakfast
I stayed with my family for 2 days, the town is very quiet and nice, pool was small but dirty with leaves dead bugs and debris. Breakfast was great for the price of the room on a holiday weekend. Right across the street from Carl's Jr and around the corner from 711 many shopping centers nearby. My biggest issue was we had a strange guy lurking around our room, he came knocking on the door in the evening offering gifts for my kids said he noticed them playing earlier I made a complaint at the front desk and said I didn't feel safe. The guy at the front desk said sorry to hear that let me know if he comes back, we'll he came back later that night about 1030 pm I let the front desk know and he just said "we have alot of homeless in the area I'm sure it's just one of them" the issue was never resolved and I definitely will never be going back
6.0 / 10.0
Clean room with comfy beds and amenities. Nice coffee and some snacks for breakfast. The lady at the front desk was very kind and helpful.
FAQs
How much does this hotel cost compared to others in Los Altos?
The average price for a rental in Los Altos is R 3,299 per night. This rental is R 1,732 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at SureStay Plus Hotel by Best Western Mountain View. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is SureStay Plus Hotel by Best Western Mountain View pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at SureStay Plus Hotel by Best Western Mountain View?
We found 9 amenities for this rental. This includes air conditioner, pets allowed, internet / wifi, smoking allowed, and parking.
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