Quality Inn & Suites Downtown Walla Walla

3.6

Good(431 Reviews)

Hotel in Walla Walla, WA

3-Star Hotel

Reasons to book

Free cancellationFull refund if you change your mind

Great for petsBring all your friends and family, even the furry ones

Includes essentialsGarden, Pool, Pets allowed and more

About this hotel

Set against the scenic Blue Mountains, Quality Inn & Suites Walla Walla features an indoor swimming pool and rooms with refrigerators. Walla Walla’s many famous wineries are just a short drive away.

Amenities

Pool

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Dishwasher

Hot tub or spa

Wheelchair accessible

Gym or Fitness Center

Garden

Family friendly

Map of Walla Walla, WA

Nearby attractions

Pioneer Park

1.8 mi

Fort Walla Walla Museum

3.1 mi

Whitman Mission National Historic Site

10 mi

Tamastslikt Cultural Institute

52.6 mi

Available Rooms

2 Queen • 247 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

1 King • 247 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 Queen • 226 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

2 Queen • 247 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

1 King • 355 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

RRRR

Quality Inn & Suites Downtown Walla Walla

RRRR

3.6

Good(431 Reviews)

Hotel in Walla Walla, WA

3-Star Hotel

Reasons to book

Free cancellationFull refund if you change your mind

Great for petsBring all your friends and family, even the furry ones

Includes essentialsGarden, Pool, Pets allowed and more

About this hotel

Amenities

Pool

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Dishwasher

Hot tub or spa

Wheelchair accessible

Gym or Fitness Center

Garden

Family friendly

Map of Walla Walla, WA

Nearby attractions

Pioneer Park

1.8 mi

Fort Walla Walla Museum

3.1 mi

Whitman Mission National Historic Site

10 mi

Tamastslikt Cultural Institute

52.6 mi

Available Rooms

2 Queen • 247 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

1 King • 247 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 Queen • 226 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

2 Queen • 247 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

1 King • 355 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Reviews

3.6

Good(431 Reviews)

100% verified reviews

3.6

Jul 2024

6/23/2024 Front Desk Employee Interaction

Great location, good value

On 6/23, as I was checking out, I observed an interation between a heavily tattooed young male employee at front desk and a woman customer trying to check in. The employee was dismissive, unfriendly and extremely unhelpful. The issue could probably have been resolved with a call to the Manager/owner. This employee also quoted a company policy that just didn't seem feasible...that for a prepaid multiday room reservation if you didnt show for the first night you forfeited the room and your payment for the remaining days of the reservation. The customer also told this employee that she had informed the manager in advance that she was not coming the first night and had his name and contact info for verification. The employee said this manager was unavailable and there was nothing he could or would do and that a6he could call the corporate office if she wanted to pursue this. This was undoubtedly one of the worst customer interactions I have witnessed in years. And I am not sure retraining will help because I don't think the employee is particularly interested in this job or wants to keep it.

3.6

Jul 2024

We took a trip to wine country for a nice couple’s getaway.

The location was nice. Breakfast was great.

The price was a bit excessive. People were stomping over our room being too loud. We had to ask to be moved to another room.

3.6

Jul 2024

Nice and comfortable

Location

Older room, noisy fan

3.6

Jun 2024

Addressed one first line

Breakfast on point

That we had to pay 400 deposit for one night, and we had to wait for about 20 min for someone to help us while the housekeepers all 4 of them where fighting yealling and talking smack out loud in front of guests and rooms weren't ready when we got there around 3pm they had to give us a different room

3.6

Jun 2024

Good value, but expect some traffic noise

Nice indoor pool; very good complimentary breakfast; large rooms.

Right next to freeway - room we were given faced traffic. Also 1st floor rooms are pretty gloomy. Would request room at back of property next time that does not face traffic.

3.6

May 2024

Nice stay; convenient location; nice pool/spa

The rooms were clean and the pool was nice!

We stayed for 2 nights. We didn’t get towels for the second night.

3.6

Aug 2023

Good

Our room was very clean and the staff was very attentive and available for help

Some of the hallway/stair carpet was dirty and worn

3.6

Aug 2023

Good

Location, breakfast

Out dated, doors made a lot of noise room to room

3.6

Aug 2023

Un-Quality - Power Trip Owner with dirty hotel

Every staff member we encountered was friendly and accommodating besides the OWNER who works as the night manager as well. The only thing we liked were the other staff besides the owner. Un-Quality Inn. UNQUALITY.

I was in town to help pack my parents who are moving to the east coast. The owner is on a power trip, calls with fake noise complaints, and threatened the "Removal" of me & my sleeping children (who hadn't moved or stepped and were ASLEEP) at 8:30pm on our 2nd night. It was extremely upsetting. He accused me of calling him an idiot, which I didn't. He also hung up on me twice after he called me. When I realized this was a misunderstanding and it wasn't our room being loud and he misheard or imagines things - I asked to either be moved to alleviate the tension/or to complain about the complaining neighbors because we genuinely hadn't stepped or moved in the 5-min span that the owner was harassing me. He told me "I would never waste another room on you" and got super pissed about me thinking his name was "Carlito" bc I had met that person in the morning and to no fault of his own I misunderstood that to be the owner. Well, the real owner WAS VERY TRIGGERED at the thought of Carlito being mistaken as the owner because when I said that, he flipped out. I was trying to bring his anger down and be like "oh yeah we spoke this morning," and squash the misunderstanding. My kids were asleep until he said we would be removed. My 6yr daughter woke up and felt so much anxiety about the fake complaints that she threw up. I also asked the owner if I could come to the front desk to just chat in person ( bc he clearly can't hear if he thought I called him an idiot.) He told me NO, that a paying guest was NOT allowed to come to the front desk. I should have called the police at this point. I didn't, I went to the front to clear it bc this was truly the most wild situation I've ever been in. It happened so quickly that I felt I could discuss it with him calmly.

3.6

Jul 2023

Very fun city. Hotel is located perfectly

Super convenient to downtown! Walkable. Staff were so friendly!!

3.6

Jul 2023

It’s not the newest hotel in Walla Walla but it was clean staff was very nice and it was very quiet.

I liked it’s location. On and off freeway was easy and you could get anywhere quickly. It’s also right next door to police station.

3.6

Jul 2023

We enjoyed our stay and Walla Walla is a cute little town!

Breakfast was fine. Location was great!

I wish there was more information about things to do in town provided in the room.

3.6

Jul 2023

Superb

Staff were exceptional. Rooms were clean and beds were super comfy. Breakfast was great with great seating.

Bathroom light in the hall and the bathroom door sticks.

3.6

Jul 2023

Just got out of the hospital in Portland Oregon can’t stay here for a couple days handicap accessible room, but other th

Accessible rooms were not accessible. Cannot turn the chair around inside the room.

Location, location location

3.6

Jul 2023

Very good

Very clean close to downtown. Breakfast choices were great!

3.6

Jun 2023

Exceptional

Front desk staff when we arrived was a]awesome, friendly and very accommodating

3.6

Jun 2023

Very good

Very friendly staff!! Good breakfast in the morning. Loved that they had did had compostable forks, spoons and plates+++++

Everything met our expectations!

3.6

Jun 2023

Superb

close to where I was working

3.6

Jun 2023

Very good. We’d stay there again.

Great location, pretty spot, very clean, good breakfast, friendly to dogs.

Light is ver the bathroom sink was out, and the bathroom fan was noisy.

3.6

Jun 2023

Bad

The rudest staff I have ever encountered during a hotel stay!!!

3.6

Jun 2023

Passable

Hot, great choices, well maintained, great staff

Too expensive

3.6

Jun 2023

Good

Location

Filthy carpet

3.6

Jun 2023

My stay fell beneath the standard of other Quality Inn franchises, and was but disappointing.

The location was good. It was close to the place where my conference was being held.

I have stayed at other Quality Inn franchises and the quality of the stay was much better than at this one. There was no daily housekeeping here, you had to request it, and the housekeeping staff seems to be few in number. So garbage piled up for the three days that I was there. The carpets both in the rooms and the hallways were not clean. I had to request housekeeping to come vacuum my room. There was no bed making service, and the over-all room was not all that clean when I arrived. Some of the drawers for my clothes were dirty. So I has to use just one. The bath seemed to have been wiped down as opposed to having been cleaned after the previous guest. I wanted to take a bath to relax and decided against sitting in the tub. The TV in my room did not work, so the front desk had to find me another room. The breakfast did not included any non-dairy options which other Quality Inns have had, and the choices of food seemed to be the very cheapest. I was not expecting a five star hotel in a Quality Inn, but this place fell short of the basics and bordered on feeling like a truck stop joint. I would not stay here again.

3.6

May 2023

very pleasant. great staff. great location

the location. rooms were clean and had everything we needed. loved all the grass for the dog.

3.6

May 2023

Bad

They charge us triple time on our cards, and at the moment they haven’t return our money.

3.6

May 2023

Bad

Nothing

Breakfast was really bad , room was never cleaned even though it was requested , the pool is freezing , the location is not downtown

3.6

May 2023

Great short stay in a lovely town.

We love to travel with our dogs and this is a very pet friendly location in Walla Walla

Nothing to mention here.

3.6

May 2023

Very good

Staff was great, guy at front desk was incredibly friendly, funny, helpful and kind. Pool was spacious and kids loved that there was actually toys .

R oom was fine, but could hear loud room above us. Talking, jumping stomping at midnight

3.6

May 2023

Superb

All great

Too expensive for what it was

3.6

May 2023

great staff, clean comfy room, great breakfast great location Main Street walking distance

staff was amazing, room clean comfort, and breakfast. definitely would stay again

had a bit of a musk smell I think just do to older hotel and we had quite a big gab around our door kinda odd

FAQs

How much does this hotel cost compared to others in Walla Walla?

The average price for a rental in Walla Walla is R 4,474 per night. This rental is R 3,097 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Quality Inn & Suites Downtown Walla Walla. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Quality Inn & Suites Downtown Walla Walla. Enjoy the water!

Is Quality Inn & Suites Downtown Walla Walla pet friendly?

Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at Quality Inn & Suites Downtown Walla Walla?

We found 16 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen or kitchenette, and internet / wifi.

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