Quality Inn & Suites Downtown Walla Walla
Hotel in Walla Walla, WA
3-Star Hotel
Reasons to book
Free cancellationFull refund if you change your mind
Great for petsBring all your friends and family, even the furry ones
Includes essentialsGarden, Pool, Pets allowed and more
About this hotel
Set against the scenic Blue Mountains, Quality Inn & Suites Walla Walla features an indoor swimming pool and rooms with refrigerators. Walla Walla’s many famous wineries are just a short drive away.
Amenities
Pool
Air conditioner
Pets allowed
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony or Patio
Dishwasher
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Garden
Family friendly
Map of Walla Walla, WA
Available Rooms
Queen Room with Two Queen Beds - Non-Smoking
2 Queen • 247 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
King Room - Non-Smoking
1 King • 247 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Queen Room - Non-Smoking
1 Queen • 226 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Queen Room with Two Queen Beds - Accessible/Non-Smoking
2 Queen • 247 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Efficiency King Suite with Sofa bed - Non Smoking/Interior Hall/Pet Friendly
1 King • 355 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
RRRR
Ratings and reviews
100% verified reviews6.0 / 10.0
Great location, good value
On 6/23, as I was checking out, I observed an interation between a heavily tattooed young male employee at front desk and a woman customer trying to check in. The employee was dismissive, unfriendly and extremely unhelpful. The issue could probably have been resolved with a call to the Manager/owner. This employee also quoted a company policy that just didn't seem feasible...that for a prepaid multiday room reservation if you didnt show for the first night you forfeited the room and your payment for the remaining days of the reservation. The customer also told this employee that she had informed the manager in advance that she was not coming the first night and had his name and contact info for verification. The employee said this manager was unavailable and there was nothing he could or would do and that a6he could call the corporate office if she wanted to pursue this. This was undoubtedly one of the worst customer interactions I have witnessed in years. And I am not sure retraining will help because I don't think the employee is particularly interested in this job or wants to keep it.
7.0 / 10.0
The location was nice. Breakfast was great.
The price was a bit excessive. People were stomping over our room being too loud. We had to ask to be moved to another room.
8.0 / 10.0
Location
Older room, noisy fan
4.0 / 10.0
Breakfast on point
That we had to pay 400 deposit for one night, and we had to wait for about 20 min for someone to help us while the housekeepers all 4 of them where fighting yealling and talking smack out loud in front of guests and rooms weren't ready when we got there around 3pm they had to give us a different room
8.0 / 10.0
Nice indoor pool; very good complimentary breakfast; large rooms.
Right next to freeway - room we were given faced traffic. Also 1st floor rooms are pretty gloomy. Would request room at back of property next time that does not face traffic.
7.0 / 10.0
The rooms were clean and the pool was nice!
We stayed for 2 nights. We didn’t get towels for the second night.
7.0 / 10.0
Our room was very clean and the staff was very attentive and available for help
Some of the hallway/stair carpet was dirty and worn
7.0 / 10.0
Location, breakfast
Out dated, doors made a lot of noise room to room
1.0 / 10.0
Every staff member we encountered was friendly and accommodating besides the OWNER who works as the night manager as well. The only thing we liked were the other staff besides the owner. Un-Quality Inn. UNQUALITY.
I was in town to help pack my parents who are moving to the east coast. The owner is on a power trip, calls with fake noise complaints, and threatened the "Removal" of me & my sleeping children (who hadn't moved or stepped and were ASLEEP) at 8:30pm on our 2nd night. It was extremely upsetting. He accused me of calling him an idiot, which I didn't. He also hung up on me twice after he called me. When I realized this was a misunderstanding and it wasn't our room being loud and he misheard or imagines things - I asked to either be moved to alleviate the tension/or to complain about the complaining neighbors because we genuinely hadn't stepped or moved in the 5-min span that the owner was harassing me. He told me "I would never waste another room on you" and got super pissed about me thinking his name was "Carlito" bc I had met that person in the morning and to no fault of his own I misunderstood that to be the owner. Well, the real owner WAS VERY TRIGGERED at the thought of Carlito being mistaken as the owner because when I said that, he flipped out. I was trying to bring his anger down and be like "oh yeah we spoke this morning," and squash the misunderstanding. My kids were asleep until he said we would be removed. My 6yr daughter woke up and felt so much anxiety about the fake complaints that she threw up. I also asked the owner if I could come to the front desk to just chat in person ( bc he clearly can't hear if he thought I called him an idiot.) He told me NO, that a paying guest was NOT allowed to come to the front desk. I should have called the police at this point. I didn't, I went to the front to clear it bc this was truly the most wild situation I've ever been in. It happened so quickly that I felt I could discuss it with him calmly.
8.0 / 10.0
Super convenient to downtown! Walkable. Staff were so friendly!!
8.0 / 10.0
I liked it’s location. On and off freeway was easy and you could get anywhere quickly. It’s also right next door to police station.
8.0 / 10.0
Breakfast was fine. Location was great!
I wish there was more information about things to do in town provided in the room.
9.0 / 10.0
Staff were exceptional. Rooms were clean and beds were super comfy. Breakfast was great with great seating.
Bathroom light in the hall and the bathroom door sticks.
10.0 / 10.0
Accessible rooms were not accessible. Cannot turn the chair around inside the room.
Location, location location
8.0 / 10.0
Very clean close to downtown. Breakfast choices were great!
10.0 / 10.0
Front desk staff when we arrived was a]awesome, friendly and very accommodating
8.0 / 10.0
Very friendly staff!! Good breakfast in the morning. Loved that they had did had compostable forks, spoons and plates+++++
Everything met our expectations!
9.0 / 10.0
close to where I was working
9.0 / 10.0
Great location, pretty spot, very clean, good breakfast, friendly to dogs.
Light is ver the bathroom sink was out, and the bathroom fan was noisy.
1.0 / 10.0
The rudest staff I have ever encountered during a hotel stay!!!
5.0 / 10.0
Hot, great choices, well maintained, great staff
Too expensive
7.0 / 10.0
Location
Filthy carpet
4.0 / 10.0
The location was good. It was close to the place where my conference was being held.
I have stayed at other Quality Inn franchises and the quality of the stay was much better than at this one. There was no daily housekeeping here, you had to request it, and the housekeeping staff seems to be few in number. So garbage piled up for the three days that I was there. The carpets both in the rooms and the hallways were not clean. I had to request housekeeping to come vacuum my room. There was no bed making service, and the over-all room was not all that clean when I arrived. Some of the drawers for my clothes were dirty. So I has to use just one. The bath seemed to have been wiped down as opposed to having been cleaned after the previous guest. I wanted to take a bath to relax and decided against sitting in the tub. The TV in my room did not work, so the front desk had to find me another room. The breakfast did not included any non-dairy options which other Quality Inns have had, and the choices of food seemed to be the very cheapest. I was not expecting a five star hotel in a Quality Inn, but this place fell short of the basics and bordered on feeling like a truck stop joint. I would not stay here again.
1.0 / 10.0
They charge us triple time on our cards, and at the moment they haven’t return our money.
10.0 / 10.0
the location. rooms were clean and had everything we needed. loved all
the grass for the dog.
10.0 / 10.0
We love to travel with our dogs and this is a very pet friendly location in Walla Walla
Nothing to mention here.
1.0 / 10.0
Nothing
Breakfast was really bad , room was never cleaned even though it was requested , the pool is freezing , the location is not downtown
8.0 / 10.0
Staff was great, guy at front desk was incredibly friendly, funny, helpful and kind. Pool was spacious and kids loved that there was actually toys .
R oom was fine, but could hear loud room above us. Talking, jumping stomping at midnight
9.0 / 10.0
All great
Too expensive for what it was
9.0 / 10.0
staff was amazing, room clean comfort, and breakfast. definitely would stay again
had a bit of a musk smell I think just do to older hotel and we had quite a big gab around our door kinda odd
FAQs
How much does this hotel cost compared to others in Walla Walla?
The average price for a rental in Walla Walla is R 4,313 per night. This rental is R 2,912 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Quality Inn & Suites Downtown Walla Walla. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Quality Inn & Suites Downtown Walla Walla. Enjoy the water!
Is Quality Inn & Suites Downtown Walla Walla pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Quality Inn & Suites Downtown Walla Walla?
We found 16 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen or kitchenette, and internet / wifi.
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