SureStay Plus Hotel by Best Western Plano

3.9

Good(577 Reviews)

Hotel in Plano, TX

Reasons to book

Free cancellationFull refund if you change your mind

Great for petsBring all your friends and family, even the furry ones

Includes essentialsPool, Pets allowed, Kitchen or Kitchenette and more

About this hotel

This all-suite hotel features an outdoor pool, hot tub and fitness centre. Located 1 km from Dart Light Rail, SureStay Plus Hotel by Best Western Plano offers a microwave and a fridge in each room.

Amenities

Pool

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Hot tub or spa

Wheelchair accessible

Gym or Fitness Center

Family friendly

Map of Plano, TX

Nearby attractions

AT&T Stadium

47.8 mi

The Dallas Arboretum and Botanical Garden

23 mi

Choctaw Stadium

46.7 mi

Perot Museum of Nature and Science

28.4 mi

Available Rooms

1 Sofa • 301 ft²

Sleeps 6

You'll be directed to Booking.com for availability & pricing

1 King • 301 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

1 King • 301 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

1 King • 301 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

1 King • 301 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

RRRR

SureStay Plus Hotel by Best Western Plano

RRRR

3.9

Good(577 Reviews)

Hotel in Plano, TX

Reasons to book

Free cancellationFull refund if you change your mind

Great for petsBring all your friends and family, even the furry ones

Includes essentialsPool, Pets allowed, Kitchen or Kitchenette and more

About this hotel

This all-suite hotel features an outdoor pool, hot tub and fitness centre. Located 1 km from Dart Light Rail, SureStay Plus Hotel by Best Western Plano offers a microwave and a fridge in each room.

Amenities

Pool

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Hot tub or spa

Wheelchair accessible

Gym or Fitness Center

Family friendly

Map of Plano, TX

Nearby attractions

AT&T Stadium

47.8 mi

The Dallas Arboretum and Botanical Garden

23 mi

Choctaw Stadium

46.7 mi

Perot Museum of Nature and Science

28.4 mi

Available Rooms

1 Sofa • 301 ft²

Sleeps 6

You'll be directed to Booking.com for availability & pricing

1 King • 301 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

1 King • 301 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

1 King • 301 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

1 King • 301 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Reviews

3.9

Good(577 Reviews)

100% verified reviews

3.9

Apr 2024

Friendly front desk

The staff and the breakfast.

There are areas in need of improvement to make it a top notch hotel.

3.9

Mar 2024

Clean but badly needs updates

Location was good. Breakfast was ok. Clean sheats. Good a/c. Quiet

Room smelled like feet. Drain plug in the sink and bath were broken. Rust in the bottom of the tub. Shower drain was slow. Window shades were tattered. None of the apps on the tv worked. Only local channels. Hard bed. No pillow case for extra pillow for the pullout.

3.9

Mar 2024

MY STAY WAS GREAT. I WILL USE THIS HOTEL IN THE FUTURE.

THE BREAKFAST WAS GREAT. THE ROOM WAS CLEAN AND SPACIOUS. THE BED AND COMFORTER EXCEEDED MY EXPECTATIONS. THE STAFF WAS VERY FRIENDLY AND ACCOMMODATING. THE PRICE WAS VERY AFFORDABLE.

NOT APPLICABLE

3.9

Mar 2024

Buena ubicación

Buena ubicación y precio

Las llaves se desactivan cada día y hay que volverlas a activar en recepción. No es mayor problema, pero al principio no lo supimos hasta que ya estábamos intentando abrir nuestro cuarto y no nos fue posible, así que tuvimos que bajar a preguntar.

3.9

Jul 2023

Would recommend.

Really enjoyed my stay here. The front desk staff was wonderful and welcoming. Breakfast had several options to choose from, and the rooms were clean.

3.9

May 2023

Exceptional

Very clean facility.

Nothing. Nice staff. clean facility, and affordable. I cannot say enough how clean the rooms are.

3.9

May 2023

It was a perfect place to stay away from my home

The breakfast was perfect. Very delicious. very clean. I don’t recall the lady’s name but she was very personable.

3.9

May 2023

Superb

Breakfast was very good. The lady working the breakfast was very friendly and helpful.

3.9

Mar 2023

Good

Room size.

Room never was cleaned.

3.9

Feb 2023

Stay was nice. You could use some new towels

Breakfast was good

The towels

3.9

Feb 2023

Consistently clean & comfortable!

We’ve stayed here several times & it’s been consistently clean & comfortable. Also like that each room has microwaves & small refrigerators.

Rooms need a little updating but it doesn’t detract from the comfort & cleanliness that we look for first & foremost.

3.9

Dec 2022

not recommend

I booked a king bed room but they gave queen bed room. asked if they could change me to a king bed room but they said there was no king bed room available. what the hell! I paid and reserved a king bed room on that day. it is your job to save me one.

3.9

Dec 2022

stayed multiple times! great place

friendly staff. clean rooms and comfortable beds

nothing it was great

3.9

Nov 2022

uncomfortable because of letesha and jackie

The facility was clean

jackie and letesha, 2 very hostile black women. Jackie messed up my payment, I payed a week and she didn’t authorize it the same day and when I went to extend for another week I ended up payment for 2 weeks at the same time. I have never experience that with a hotel. Letesha was very rude got in my face in the lobby and was very rude in front of other customers. Then my stay was very uncomfortable, giving me dirty looks and all.

3.9

Oct 2022

the place have gotten better with cleanliness, I like that it’s more brighter outside to where I felt safer. the room wa

the price

WiFi and the hallway smells like Weed the entire time I was there

3.9

Oct 2022

Pleasantly surprised

It was clean and comfortable atmosphere. Quiet and centrally located to all the things we had planned.

The breakfast was ok, very limited options. But very clean and well maintained. Also they charged a deposit that was not explained at time of Booking. And not sure on when that deposit will be refunded!

3.9

Oct 2022

Lack of customer service, compassion of job, and service

Location was good because it was in the heart of Plano off of 75 and right by a lot eateries and easy access to highways. Bed was comfy

Lack of safety, customer service from male front desk, lack of room service and addressing issues. Clogged tub that was rusted out as well the AC unit would not run on auto. Constantly stayed on. No safety at all. Random people hanging around the building loitering and trying to run scams. The male front desk even gave out my room number to one guy and called the room to confirm if me or my sister knew him. He hung up on me when I was trying to tell him that there were people hanging around the facility and didn't feel safe to get to my room. Did not report the clog in the shower drain nor did he do the room service that I asked for as I stayed there for four nights and 5 days. The elevator also shut down 3 times and had to be reset.

3.9

Oct 2022

Good

Location in Plano, not too rowdy.

The carpets of the floors (both in elevator and room) look pretty dirty and smell. The breakfast seems like fast foods.

3.9

Oct 2022

Very good

Location was nice and easy to get restaurants and shopping places.

The bed was hard and the sheets were dirty an had to ask for new sheets. The first night the lady was rude about asking for new sheets.

3.9

Oct 2022

Disappointing

There was some bad smell in the hallway. Some staff (or customers, I was not sure) watched TV without closing their doors. So I heard the TV noise in my room.

3.9

Oct 2022

staff was helpful and kind. loved the place!

very comfortable room and bed!

n/a

3.9

Oct 2022

No USB plugs

It was cheap and quiet

There were not any Available plugs that we could use to charge our phones. We had to unplug a lamp and the alarm clock just so we could charge our phones.

3.9

Oct 2022

Wonderful Staff

The staff were amazing and very kind. The price was great.

Most of the rooms (I transferred to a couple of them) smell badly of cigarette smoke. It reeks. Also, the carpets in the hallways are old and need to be replaced.

FAQs

How much does this hotel cost compared to others in Plano?

The average price for a rental in Plano is R 2,807 per night. This rental is R 1,738 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at SureStay Plus Hotel by Best Western Plano. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at SureStay Plus Hotel by Best Western Plano. Enjoy the water!

Is SureStay Plus Hotel by Best Western Plano pet friendly?

Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at SureStay Plus Hotel by Best Western Plano?

We found 13 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen or kitchenette, and internet / wifi.

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Pool · Kitchen or Kitchenette · Air conditioner

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RRRR

SureStay Plus Hotel by Best Western Plano

Hotel in Plano, TX

Reasons to book

About this hotel

Amenities

Map of Plano, TX

Nearby attractions

Available Rooms

SureStay Plus Hotel by Best Western Plano

Hotel in Plano, TX

Reasons to book

About this hotel

Amenities

Map of Plano, TX

Nearby attractions

Available Rooms

Reviews

FAQs

How much does this hotel cost compared to others in Plano?

Is parking included with this hotel?

Is there a pool at this hotel?

Is SureStay Plus Hotel by Best Western Plano pet friendly?

What amenities are available at SureStay Plus Hotel by Best Western Plano?

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