Quality Inn & Suites Hanes Mall

3.1 / 5.0

Average(707 Ratings)

Hotel in Winston-Salem, NC

Reasons to book

Free cancellationFull refund if you change your mind

Great for petsBring all your friends and family, even the furry ones

Great price for your budgetOne of the lowest cost properties in the area

About this hotel

Located in Winston-Salem, North Carolina, this hotel features spacious meeting and banquet facilities as well as a seasonal outdoor swimming pool. Free Wi-Fi and coffee-making facilities are available in every room.

Amenities

Pool

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Wheelchair accessible

Map of Winston-Salem, NC

Nearby attractions

Hanging Rock State Park

37.2 mi

Greensboro Science Center

42.2 mi

Greensboro Arboretum

41 mi

Greensboro Botanical Gardens

41.2 mi

Available Rooms

Double Room with Two Double Beds - Smoking

2 Double • 322 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

King Room - Smoking

1 King • 322 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Double Room with Two Double Beds - Non-Smoking

2 Double • 322 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Double Suite with Two Double Beds - Non-Smoking

1 Sofa • 645 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

King Room - Disability Access/Non-Smoking

1 King • 322 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

RRRR

Quality Inn & Suites Hanes Mall

RRRR

3.1 / 5.0

Average(707 Ratings)

Hotel in Winston-Salem, NC

Reasons to book

Free cancellationFull refund if you change your mind

Great for petsBring all your friends and family, even the furry ones

Great price for your budgetOne of the lowest cost properties in the area

About this hotel

Amenities

Pool

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Wheelchair accessible

Map of Winston-Salem, NC

Nearby attractions

Hanging Rock State Park

37.2 mi

Greensboro Science Center

42.2 mi

Greensboro Arboretum

41 mi

Greensboro Botanical Gardens

41.2 mi

Available Rooms

Double Room with Two Double Beds - Smoking

2 Double • 322 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

King Room - Smoking

1 King • 322 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Double Room with Two Double Beds - Non-Smoking

2 Double • 322 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Double Suite with Two Double Beds - Non-Smoking

1 Sofa • 645 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

King Room - Disability Access/Non-Smoking

1 King • 322 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Ratings and reviews

3.1 / 5.0

Average(707 Ratings)

100% verified reviews

1.5 / 5.0

Jun 2024

Deceiving

I was right by the hospital where my aunt was.

They charged me a 200 deposit fee and never did return it. We didn't do anything but sleep in the hotel we sent most of our time at the hospital. I won't stay again.

0.5 / 5.0

Jun 2024

Don’t ever stay in this dump.

Nothing

It was run down, the bathroom door wouldn’t close, it was too cramped, the bedding was soiled, the pool was much smaller than advertised, the pictures online were nothing like the actually property. I tried to check out 15 minutes after I got there and they refused to give me my money back! It was a total ripoff.

0.5 / 5.0

Jun 2024

Awful.

We didn’t eat breakfast. When we tried to check in they had no record of our reservation, even when we showed them our confirmation number. The only room they could offer us was one they use for their workmen. They said take it or leave it. There was another person tryin to check in dealing with the same issue. We demanded a refund. Quality Inn is off my list of hotels in the future.

Very bad attitude by staff.

0.5 / 5.0

May 2024

TRUST YOUR GUT INSTINCT AND DO NOT STAY HERE.

Nothing.

I ended up not even staying at this location after checking in. Felt very uncomfortable after I parked my car outside of where my room was located. A group of people were working on their car and spray painting it in the parking. Area felt sketchy, but after they left I headed up to my room. Initially the room looked and smelled clean, but after being there approximately 10 minutes, I started to get a headache from the "clean" smell. Whatever cleaner they used became very overwhelming. Also, the space between the mattress and the wall under the headboard was covered in "debris" - that looked like dirt, sand, hair, etc. I did break out my flashlight and nothing "appeared" to be moving, but after that there was no way I was going to be comfortable. Between all of these reasons mentioned above, I ended up taking all my stuff back to the car and ended up at the Hawthorne Conference Center to stay for the night; which was a much better option. I mentioned my experience to the desk staff at the place I ended up staying and was told I was right to trust my gut instinct because the area the Quality Inn is located at is also known for drug activity. Do not stay here. Keep looking.

0.5 / 5.0

Apr 2024

They have bedbugs when I went and showed the man at the front desk the pictures he told me that I cannot get a refund I

Nothing they got bedbugs

I suggest nobody to go here in a charge $100 deposit and they have big bedbugs everywhere

5.0 / 5.0

Apr 2024

Amazing and comfortable quiet area

Everything but parking my husband is a trucker and it was almost impossible to get the truck and trailer in the lot and out. Over all stay was awesome thank quality for your quality customer service.

Tractor trailer access

3.5 / 5.0

Mar 2024

Great for a Motel

Location, beds, and price

Staff, shower needed to be drained, and motel (not hotel)

3.0 / 5.0

Nov 2023

Affordable for what it was

Bed and pillows we’re comfortable.

4.0 / 5.0

Nov 2023

Bien et pratique

Proximité

Côté labyrinthe

3.0 / 5.0

Aug 2023

Pleasant

Customer service

It’s not that clean

5.0 / 5.0

Aug 2023

Home away from home.

Great Value, quiet and convenient location. Front desk staff is always a pleasure to see. Always professional and efficient and super friendly and helpful. Always am greeted with a smile.

2.5 / 5.0

Jul 2023

Probably want stay again

The room didn’t smell good and the bathroom walls had stuff on it

5.0 / 5.0

Jul 2023

Exceptional

Very good be quiet missing comfortable bed

0.5 / 5.0

Jul 2023

Run from this place

Did not eat after finding black mold is bathroom we made an exit as quick as we could. Room was not cleaned. First room the door scan did not work so they moved us to a different room. Charged an extra charge of 10.00 for nonsmoking room. Reviews and pictures did not match the actual place. Would never stay here again. Would expect a partial refund since the room smelled of smoke and mildew

Cleanliness of room was a 1. With the presence of black mold should have made the room not available for use

2.0 / 5.0

Jul 2023

They need to get info on web site corrected, and not make excuses

Room was clean and was stocked as it should be

When reserving room online, check in time was chosen to be 2-3 pm, on arrival, staff said "cannot check in until 4pm" . Was charged $100 deposit, only to be told 2-5 days to receive back to my account, ( my bank's fault). Was told originally money would not be deducted. Never had that happen before. Didn't like waiting for 2 hours to check in. Called motel about deposit, had rude desk person. Breakfast was a joke. Would not stay here again.

4.0 / 5.0

Jul 2023

Very good

Check in is always smooth. Staff is always very professional and attentive.

3.5 / 5.0

Jun 2023

Good

Fine for a couple of night’s touring Winston salem. Nothing extravagant.

2.5 / 5.0

May 2023

good amenities but common areas run down no gym

breakfast nomany fruit choices no vegan options so much plastics you are killing my planet

room no enough plugs

3.0 / 5.0

May 2023

Pleasant

Breakfast, location, bed

Cleanliness could have been a little better

1.0 / 5.0

May 2023

Very poor

nothing

prices are way too high

3.0 / 5.0

May 2023

Pleasant

It was ok

2.5 / 5.0

May 2023

Passable

It wasn't too noisy. Front desk clek was very nice.

A bird got into my room.

2.0 / 5.0

May 2023

Dissapointed in the condition of room I ended with, when you take into account how much we spent.

The Bed was comfortable.

I was given a room that wasn’t cleaned at first and had to request a new one. I was given a clean room but it was missing things such as a fridge. Room was in a sort of disarray, things where broken and in poor condition.

4.5 / 5.0

May 2023

Overall, very good.

The breakfast was awesome. My problem is that the person who worked in the breakfast area would not turn the lights on so it was pretty dark. When you're not familiar with things are it's kind of hard to find where things are. My opinion is the person working there should always have the lights on and people shouldn't have to ask him. The guy at the front desk on one day lectured me about how he (or the hotel) would prefer that I go to booking.com so that he could do other things for which he gets paid for. The next day he was extremely polite.

Need lights put on in the breakfast area.

2.0 / 5.0

Apr 2023

room

Restaurant was advertised within hotel- when we arrived found out it was closed- That was a bonus for us picking this hotel

4.5 / 5.0

Apr 2023

Superb

The lights were not on in the breakfast area. And I do not understand why they think people are supposed to walk around in the dark and find their food.

2.0 / 5.0

Apr 2023

Okay but disappointing at the end

It was nice for the price.

The front desk staff during my stay were absolutely lovely and I had zero complaints they helped me with all of my concerns with a smile on her face. However, and I will admit first this is entirely my fault for leaving behind my property and no one else’s, I called the day after I left because I realized I left one of my devices and a game cartage behind in one of the drawers by the bed and was told since someone else already booked the room and they apparently don’t clean the drawers it was never discovered and the people staying in the room got a free Nintendo switch and almost completed Breath of the Wild game.

FAQs

How much does this hotel cost compared to others in Winston-Salem?

The average price for a rental in Winston-Salem is R 2,483 per night. This rental is R 1,276 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Quality Inn & Suites Hanes Mall. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Quality Inn & Suites Hanes Mall. Enjoy the water!

Is Quality Inn & Suites Hanes Mall pet friendly?

Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at Quality Inn & Suites Hanes Mall?

We found 9 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen or kitchenette, and internet / wifi.

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RRRR

Quality Inn & Suites Hanes Mall

Hotel in Winston-Salem, NC

Reasons to book

About this hotel

Amenities

Map of Winston-Salem, NC

Nearby attractions

Available Rooms

Double Room with Two Double Beds - Smoking

King Room - Smoking

Double Room with Two Double Beds - Non-Smoking

Double Suite with Two Double Beds - Non-Smoking

King Room - Disability Access/Non-Smoking

Quality Inn & Suites Hanes Mall

Hotel in Winston-Salem, NC

Reasons to book

About this hotel

Amenities

Map of Winston-Salem, NC

Nearby attractions

Available Rooms

Double Room with Two Double Beds - Smoking

King Room - Smoking

Double Room with Two Double Beds - Non-Smoking

Double Suite with Two Double Beds - Non-Smoking

King Room - Disability Access/Non-Smoking

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Winston-Salem?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Quality Inn & Suites Hanes Mall pet friendly?

What amenities are available at Quality Inn & Suites Hanes Mall?

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