Staff was very professional accommodating. Answered all my questions. Made me feel very welcomed

One issue, I parked in front of main door & had to walk up the brick steps carrying my carryon. It was cumbersome awkward - could’ve fallen

The restaurant/bar was convenient with very nice staff.

I stayed 3 nights while in town for a family event. The first two were fine. On the last one - before I was heading out for 14 hours of travel - the people in the room next door threw a party from 11:30-3:15. This party was so loud you could hear it clearly from the reception desk, so imagine what it was like in the room. There was a fire drill during this time. The party was louder than the fire drill (they didn't exit). We asked reception staff for assistance four times. I believe the last time was the only time they went to the room to have them quiet down. The staff seemed to feel bad for them because it was a group from a wedding. Then they should have rented a private space! Now for the worst part. In the morning, I requested a refund for one night. The staff member could see all the notes from the staff the evening before, agreed it sounded awful and said she could give me 10,000 Hilton Points (market value $35). I said that wasn't satisfactory as I got no sleep, and she requested I call the manager later that day or Booking.com as I booked through them. I wasted so much time on various phone calls, and neither the manager nor corporate would do anything different. They wouldn't even return Booking.com's phone calls to them. This was in my top 10 worst hotel/airbnb experiences in over 2,000 nights spent in various lodgings. This review is as much a review of this hotel as it is of the Hilton brand. I travel extensively and this will be my last stay with a Hilton. Adding a note to Raj - I very much appreciate your note and received an email saying this would only be resolved with the points. I will check my statement and be in touch shortly.

Location and comfortable beds

Nothing

מחיר טוב מיקום טוב נקיון

אין תלונות

Check-in staff! wait staff in the restaurnt!

I did not realize when I asked for a tub AND shower room that it would be a handicapped bathroom ! I was too tall for the sink and mirror!

The service was excellent and the staff was helpful.

Great location

Right turn only out of parking lot when village is left turn

The restaurants & room service

Check in took 20 minutes & only 1 guest in front of me. Because of the incompetent front desk employee, I may not return. Deal breaker