TownePlace Suites by Marriott Des Moines West/Jordan Creek
Hotel in West Des Moines, IA
3-Star Hotel
Reasons to book
Great for petsBring all your friends and family, even the furry ones
Includes essentialsPool, Pets allowed, Kitchen or Kitchenette and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Featuring an indoor pool and outdoor barbecue facilities, TownePlace Suites by Marriott Des Moines West/Jordan Creek is located directly across from Jordan Creek Town Center. Free WiFi access is available.
Amenities
Pool
Air conditioner
Pets allowed
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Balcony or Patio
Dishwasher
TV
Wheelchair accessible
Gym or Fitness Center
Map of West Des Moines, IA
Available Rooms
1 Queen • 290 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 King • 505 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 King • 333 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
2 King • 635 ft²
Sleeps 6
+
You'll be directed to Booking.com for availability & pricing
1 King • 409 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
RRRR
Ratings and reviews
100% verified reviews
4.0 / 5.0
Breakfast was good
Location was great
Room small
The closest to hang clothes was in bathroom which was already small and tight
3.0 / 5.0
BREAKFAST, AND LOCATION
SIZE OF THE ROOM, BED WAS EXTREMELY UNCOMFORTABLE
0.5 / 5.0
Never cleaned room, place was dirty, every door in hotel dirty, sinks filled up, never replaced towels, absolutely disgusting
Everything
2.0 / 5.0
Staff nice.
Bathroom sink would not drain, shower had no pressure, tv in bedroom did not work, bathroom floor flooded because of poor working shower head.
2.0 / 5.0
The location is great for West Moines
it’s just plain dirty. The couch in our room, obviously had been chewed on by a dog. The material on the couch was chewed off all the way down to the wood. The breakfast area had not been cleaned up from the night before. Plastic silverware broken on the floor, wrappers on the floor, the tables were sticky, as you go outside the trash is overflowing and there’s garbage throughout the front patio. When I sat down to work on my computer, I had to find my own rags from the bathroom so I could wipe the table off. As for the staff, I said good morning to two of them. No response. I even said to the person setting the breakfast out, “looks good”, and she did not respond at all. We will not be back.
4.0 / 5.0
pet friendly
2.5 / 5.0
the location
it was filthy
5.0 / 5.0
Nice management
3.5 / 5.0
The free breakfast..
4.0 / 5.0
Good location, clean rooms, great staff. Very nice sitting area outside by the fire pit.
The breakfast was not great (really it was probably about the same as most hotels, but fake omelets sitting in a pan of water was not appealing). The property could use a fresh coat of paint in certain areas.
3.5 / 5.0
We really liked that is was clean.
We wish there was more at the shop when it came to snack, food, drink, etc.
2.5 / 5.0
Location
Tub didn't drain in the bathroom at all....had little floaties in the water when it wouldn't drain.
Dried, stuck on contact lens on the bathroom floor....which means the floor wasn't cleaned.
Breakfast was less than average. Especially for a total price of 230 per night....AFTER our reservation was messed up.
2.5 / 5.0
location was excellent
there were a lot of things broken/missing in the room….made it look worn down for the price
4.5 / 5.0
Liked being next to the mall! Breakfast was adequate.
The bed was worn on one side. Like sleeping downhill.
4.5 / 5.0
Very bad.
3.0 / 5.0
location
Musty smell in the room.
3.0 / 5.0
the hotel was located in the Jorden Creek area, made it easy to get some shopping done.
the doors were heavy which made it difficult to open, they slammed shut, which makes it easy for kids to get hurt. coffee pot didn’t work, no extra blanket, pool area had no ventilation
5.0 / 5.0
Josh who is the night staff at the front desk was amazing. he was kind, quick and helpful.
NA
5.0 / 5.0
the staff was friendly and helpful. breakfast was ready early and yummy. we were late for check in due to a bad accident and they held our room for us. Josh was amazing and so extremely helpful!
N/A
5.0 / 5.0
Casey the Manager was very professional and accommodating along with her Staff from the Front Desk to the Staff serving Breakfast.
N/A
2.5 / 5.0
The two bedroom suite was big and spacious and we liked that it was walking distance to the mall.
It could’ve been a lot cleaner and the breakfast could’ve been better. The food was not what we expected. And one of the tvs in the room wasn’t hooked up, so we hooked it back up ourselves.
4.0 / 5.0
Meh
5.0 / 5.0
This is always our go to location for our annual Christmas shopping trip with just my husband and I. This is a well maintained hotel with friendly staff. We always book here because we have never had anything bad to say.
5.0 / 5.0
Location was perfect! Bed was very comfortable. Room was nice and clean. Will stay again.
TV was a little small and awkwardly placed to the left side of the bed.
5.0 / 5.0
location, cleanliness, amenities, quiet
5.0 / 5.0
Everything is great!! One of our favorite hotels!!! So cozy!
3.5 / 5.0
The breakfast selection was adequate. We enjoyed the service from the staff. And the location of the hotel was near a large shopping mall and restaurants which was great.
When I booked into the hotel, I requested our room not be on the highway side of the building. The front desk clerk obliged, and we were given another room. The room's heating system did not work. We were moved to another room where the heating system worked but was too noisy. Otherwise, our stay was fine.
FAQs
How much does this hotel cost compared to others in West Des Moines?
The average price for a rental in West Des Moines is R 2,679 per night. This rental is R 1,226 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at TownePlace Suites by Marriott Des Moines West/Jordan Creek. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at TownePlace Suites by Marriott Des Moines West/Jordan Creek. Enjoy the water!
Is TownePlace Suites by Marriott Des Moines West/Jordan Creek pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at TownePlace Suites by Marriott Des Moines West/Jordan Creek?
We found 12 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen or kitchenette, and internet / wifi.
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