Excellant

The staff were extremely nice!

Everything!

The hot breakfast in the morning was a great start to a long day. I will they had more coffee creamer but it was good.

NA

location

I have never had a problem connecting to Wifi until now. one of the Tv in the room did not work the whole stay and no compensation was offered.

Lots of kids in pool all day

The breakfast was advertised as a all you can eat breakfast buffet however there was just a few options to choose from biscuits, sausage gravy, cheap egg and cheese patties from frozen some oatmeal and a weird pancake maker that had a sign saying broken was all the hot breakfast was. There was some muffins and bagels cold and some yogurt and cereal. I was expecting more hot food and more of a buffet not just a typical hotel breakfast.

All the websites Experian,Booking,Google all showed the pool and hot tub to look very large and nice. Apon arriving the pool room was not as advertised at all! The room was small so was pool and hot tub. Both are older and show with a greenish black ring on the cement in the hot tub with yellowish filters under water for it. The pool was heated but cloudy and smal. Then some reason my card was charged $10 more than the receipt showed when I checked in. I tried to ask why because I paid before entering room so couldn't of been for damages or anything like that but nobody was up at front desk as I stood waiting for a while. It was super busy couldn't use pool or gym after 5pm till next morning it was packed!! Then somebody was smoking very strong skunk weed in the elevator and the 4th floor reeked of skunk weed! As a smoker I had to go outside to smoke cigarettes but guess the hotel was ok with weed smoking in lobby and elevator cause you could smell it all over the hotel..The vending machine also took $2 off me no sign saying out of service but went to slide card for drink no drink. The room was ok no microwave and there was stains in carpet plus the air/heat unit in room was not working properly it barley blew any air out even on high and hummed loudly. The lack of air flow made room super humid. No vent in bathroom.

Very clean and has a very good happy environment

We loved everything

The pool just seem to be a wee bit dingy

Close to work

Room was dirty

It was good.

Wish they would have had offered bottled water with breakfast. They had no orange juice. They also are in the middle of upgrading and the hall to the pool was closed. I wish they would have told us that when making the reservation. Phone did not work and when I told manager, they never fixed it or seemed to care. We needed towels and had to go down to front desk since we could not call them. Hotel was dated. We will not stay there again.

Location off of 675.

No one was at the front desk multiple times. Two HI Express properties are listed right off I675 which caused confusion. My friends stayed at the other property which was disappointing.

Breakfast OK to good.

hts sleep. Lumpy mattress. The telephone did not work and was taken out, never to return. The toilet clogged twice. Each time we were given a plunger to do the plumbing. We refused. The staff finally relented and did the work. There was a high pitch tone in the room each and every night that prohibited a good night's sleep. Finally, for two people staying in a room, there was only one skimpy chair. We had to ask for a second and received it from the lobby.