Doubletree By Hilton New York Times Square West
Hotel in Midtown, NY
4-Star Hotel
Reasons to book
Free cancellationFull refund if you change your mind
Great for petsBring all your friends and family, even the furry ones
Includes essentialsPets allowed, Air conditioner, Internet / Wifi and more
About this hotel
The DoubleTree by Hilton Hotel New York – Times Square West is within 1.5 km of Times Square, The Empire State Building and Jacob Javits Convention Centre.
Amenities
Air conditioner
Pets allowed
Internet / Wifi
Parking
Laundry
Balcony or Patio
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly
Map of Midtown, NY
Available Rooms
Standard Double Room with Two Double Beds
2 Double • 247 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Two Double Beds Premium City View
2 Double • 247 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Double Room with City View
2 Double • 247 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Standard King Room
1 King • 215 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
King Room with Roll-in Shower
1 King • 215 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
RRRR
Reviews
100% verified reviews6.0
L'emplacement.
Chambre trop petite, lit double ridiculement petit pour 2, pas de place pour les valises, chambre très vétuste compte tenu du prix !
Il était indiqué un bar sur le toit, fermé !
Très déçu, la réalité ne correspondant pas à la description !
9.0
spacious rooms, cookie welcome.
long elevator waits
8.0
Great Location, decent sized room for New York and nice showers.
Bed was very firm and the pillows were all high loft. Rooftop bar was closed but the free drink vouchers and the friendly service Marin gave at check in made up for it.
10.0
Todo
5.0
The lobby was nice and the hotel staff was kind.
Our room had streaks on the wall which was probably from a leaky AC unit. The hotel was also very small and we couldn’t move around comfortably. The desk was too large next to the bed so I’m squeezing around the room. There was also no trash cans besides the tiny one in the bathroom. How do I throw anything away without going down all the way to the lobby
8.0
The lifts at. Heck out and check in were crazy! Carlos at concierge was amazing and so friendly and helpful! Good location… close to everything
The time it took in the morning and afternoon to get a lift up to your room
1.0
The property is centrally located. Check in and out processes were quick.
The rooms were even smaller than expected - we did not actually have room to open our suitcases on the floor. The air conditioning unit was incredibly loud and so we could not use it at night meaning it got too hot. Whilst the cleaning staff did the best job they could, the carpets are old and very dirty. The extractor fan in the bathroom did not work meaning we had to leave the bathroom door open otherwise the bathroom smelt mouldy after each shower. One of the lifts regularly did not work leading to large queues to get in the lift. We were lucky we were on a high floor so could get in the lift on the way down - people on much lower floors at peak times had no chance. I understand this is a “low cost” budget hotel and is less than half the price of most other hotels in NY. However there is a minimum level of comfort, cleanliness, and ease of moving around that is expected which this hotel didn’t meet, we stayed in a hotel a few doors up for our last few nights at the Four Points by Sheraton as we did not want to stay here longer and had a vastly improved experience - would recommend staying there instead.
5.0
comfortable bed.
The overcrowded reception area, poor meet and greet, poor facilities and no rooftop bar due to refurbishment, one of the main reasons for booking this hotel! We should have been notified about the rooftop bar in advance of trip and given an alternative. This hotel fealt more like a Premier Inn with inflated cost.
9.0
Aunque la zona tiene indigentes, hay varias cosas muy a la mano así que caminar es encontrar un poco de todo.
Las habitaciones con un poco pequeñas
3.0
Near everything
The water was not drinkable, the television didn’t work at first.
8.0
The room with the lake view was relaxing and spacious.
No real space to do business calls / work once you have check out of your room.
1.0
Our room was old and run down! Our comforter was really dirty. The hotel was on shambles.
Everything!
5.0
Confort des lits, service conciergerie .
Établissement vétuste, climatisation inutilisable la nuit, trop bruyante, odeurs provenant des conduits d’aération (cigarettes /cannabis), fuite dans sanitaires, prestations non conformes au descriptif de booking.
2.0
La ubicación
Había pagado por las 7 noches de domingo a sábado ya que mi vuelo llegaba a la madrugada del lunes y necesitaba la habitación para descansar en la mañana, sin embargo llegué al hotel el lunes a las 6 am y me indican que como no estuve a las 15:00 del día domingo no tenía habitación a pesar que ya estaba pagado todo el valor de la reserva, por lo que me tocó esperar hasta las 15:00 del día lunes para poder acceder a mi habitación, si está pagada por anticipado como es posible que dispongan de la misma. Es un abuso! Ya que uno está agotado del viaje y se organiza pagando esa noche para no tener que esperar justamente hasta el siguiente check in
8.0
Cercanía a atracciones, personal muy amable, servicio de botones y que pudimos guardar las maletas antes de que nos dieran la habitación y después del check out
Muy fácil de llegar en metro a solo 2 cuadras de la terminal.
8.0
Access
Noise
1.0
Not much to be fair
Air conditioning was so dam noisy
Sink was cracked
No refrigerator or microwave as advertised
We updated to a Times Square view. Only thing was there was no view of Times Square as the hotel is a couple of blocks down so our view was of a car park roof and an office block.
Doors missing from cupboards.
Complained to staff who didn’t want to know and all this for over $300 a night. Shameful
8.0
Location
Small room, small bathroom
5.0
Lange Wartezeiten am Fahrstuhl, wenn sie nicht defekt waren!
8.0
Friendly staff and very clean room
No ice machine on floor and waited long time to get luggage after we checked out and then came back later
8.0
Great location, so easy to get to all the attractions either on foot or subway
We had no hot water on checking in mid-afternoon, 3 phone calls later of the space of 2 or so hours and still no result despite being told they’d be there in 20 mins each time. It was disappointing given we had been travelling and wanted to freshen up before going out. We went out not knowing if it would be fixed on our return later in the evening, but thankfully it was. Whilst the room was small, we expected that, but bathroom was tiny with no hooks to hang things, which was the only other let down; however we made do.
2.0
—
Hangos Klima Reggeli semmi
10.0
Location was fantastic. Hotel was clean. Staff were friendly. View from our hotel room was beautiful.
Nothing
9.0
Excellent Location - close to everything - time square only 12-minute walk - comfortable bed and very tidy!
I can't think of anything
1.0
Not too much
The staff was extremely rude. One manager said to me “if you don’t like it then you can leave”
8.0
The hotel location was convenient, within walking distance of Times Square. The rooms on the higher floors offered a good view of parts of NYC's skyline. Hotel staff was friendly and courteous.
AC in the room did not work for the first 2 days, hotel technician did come by 3 times but was not able to fix the issue, we ended up switching rooms on the 3rd day. After taking shower, all the floor leaks out on the bathroom floor making the bathmat wet...had to use extra towels each time to whip the floor.
4.0
Location
Had a room with no working AC in the middle of the hottest week in NYC. They did change our room.
No rooftop bar which was extremely disappointing.
Takes forever to get an elevator
8.0
Impossible to answer as we always took our breakfast somewhere else.
4.0
L emplacement, hôtel plutôt bien placé
On a pris cet établissement car le rooftop semblait sympa et donnait un bel atout à l hôtel car les chambres c est du standard…
Le problème est que le rooftop était inaccessible car en travaux mais ça personne ne le dit …
Booking, malgré 3 relances,reste mué et ne répond pas aux interrogations et aux relances
Du coup assez déçu
6.0
Great location, small room but to be expected in NY comfy bed.
The rooftop bar is closed for renovations & this is not stated we were disappointed by this. The lifts are exactly like everyone says SLOW and packed there seemed to be one working lift during our stay. The staff were also kind of unfriendly & the room has no mini fridge. We also did not get our welcome cookies - something double tree is known for so was disappointed to miss out, the hotel also doesn’t supply any bottled water - which was a first for us.
5.0
The property is in an excellent location and the room very modern and clean.
Although the room was modern and clean, it was extremely small, which was not AS surprising. The hotel upon entry every evening reeked of Weed, and there was a crazy wait for the elevators every single day as the service staff utilize the elevators as well as hundreds of guests. This was a real issue amongst guests as well.
8.0
The location and views were amazing, the front desk staff asked us what type of room we wanted to be in and what view we liked, etc. No problems with the reimbursement or anything of that sort like many of the reviews either.
I had read some reviews before hand about staff, bad location, needed updates, and so much more. I will say that the elevators did take 10-15+ minutes sometimes, which is to be expected I suppose, but definitely not ideal. There could’ve been some updates in the elevators, our room was nice, very very small though, a shove for 2 people, our suitcase had to go right in front of the door as we only had 1 checked bag. (Small room are to be majorly expected in NYC, i’m just letting people know that they’re very small) The biggest down fall is we asked the front desk staff to be further away from the elevators, as she gave us the option to be further away, but we were the second door from the elevator and all throughout the night would hear the elevator ding. I suppose most of the rooms were decently close to the elevator, but we most definitely could’ve been further away. Also, we were not told that the rooftop will be closed for months, would’ve been something nice to know before checking in. All together, a decent stay, but I don’t think I would stay here again.
5.0
the staff was amazing. from the front desk to the Bellman. Our bellman was exceptional at giving us direction and tips of places to visit along the way. Room was clean, bed and pillows comfortable. Room was too small. it made rooms in Paris hotels seem so much bigger. felt Closterphobic. room too dark.
Though we liked most of everything, we wont return because the room size was too small for two adults.
room size and lighting in room. the access to the bathroom should be on the wall side near door not facing bed for such a small space. you should use slider door for access to bathroom versus full doors. bottom line, you need to hire a better interior space designer.
8.0
Habitación y baño amplios para una sola persona. Ducha con buena salida de agua y fácil de regular. Cama cómoda y buenas almohadas.
Cafetera en la habitación y suministro diario de café y cápsulas de leche (pidiéndolas al staff de limpieza)
Mucho espacio de almacenaje. Una plancha y tabla grande, muy práctico para viajes de negocio.
A pesar del ruido de la calle, bien insonorizadas.
Buena ubicación en la 40, entre la 9ª y la 8ª. Ideal para el centro de exposiciones JAVITS
Muy, muy, lleno de gente a todas horas el lobby, que es muy pequeño (esto es habitual en los hoteles en Manhattan).
Aunque hay 4 ascensores, hay horas de alta ocupación y espera de hasta 10 minutos para cogerlo.
El gym muy pequeño
La zona muy concurrida, en el meollo de la zona
8.0
Verrrrry nice view from the floor 28 - tours side
,room have coffee machine and coffee
Also almost of floors have ice machine
Location is good
Cleanliness is good
Hotel don't accept cash , also The deposit it's must done by visa or master ...etc online payment .
7.0
Location was good, room was clean. Bell hop/luggage handler was really nice.
Bathroom door didn't close all the way. No mini fridge (to be fair, the description of the room didn't say there would be one). Front staff, around 11am, was rude. Waiting on elevators was frustrating. They should make one set dedicated to top half of building the other set to the bottom half.
1.0
Horrible and dirty
Mad house lot of people waiting bcz the personal is slow-lifts dont work properly-dirty and the liat goes o
7.0
Great location, clean and tidy rooms, great views
The wait for the lift, a very long check in process. Also my friend's reservation was cancelled due to their credit card being changed which was very disappointing. Also we booked based on it having a rooftop bar which was closed.
7.0
It is located just across from the subway and within walking distance to Times Square and has many eateries nearby.
Roof bar was closed during my stay.
Neighbourhood was filled with homeless and unsavoury characters.
Staff and services were lukewarm at best.
5.0
Localização
Sem pequeno almoço incluído. Hotel parece estar para fechar, tal o grau de desmazelo e falta de limpeza visível. Dá a ideia de que começaram a tentar renovar, pararam a meio e agora não limpam, não arranjam, nada. Roof-top (foto principal de anúncio do hotel) fechado, sem qualquer aviso. Dada a falta de qualidade, o preço pago está muito acima do devido.
FAQs
How much does this hotel cost compared to others in Midtown?
The average price for a rental in Midtown is R 5,216 per night. This rental is R 3,626 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Doubletree By Hilton New York Times Square West. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Doubletree By Hilton New York Times Square West pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Doubletree By Hilton New York Times Square West?
We found 10 amenities for this rental. This includes air conditioner, pets allowed, internet / wifi, parking, and laundry.
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