Staybridge Suites - Benton Harbor-St. Joseph, an IHG Hotel
3.8
Good(236 Reviews)Hotel in Michigan
3-Star Hotel
Reasons to book
Includes essentialsPool, Air conditioner, Internet / Wifi and more
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About this hotel
Staybridge Suites - Benton Harbor-St. Joseph, an IHG Hotel is a 3-star property set in Benton Harbor. The hotel offers an indoor pool and a 24-hour front desk and free WiFi throughout the property.
Amenities
Pool
Air conditioner
Internet / Wifi
Parking
Laundry
Wheelchair accessible
Map of Michigan
Available Rooms
One-Bedroom King Suite
1 King • 398 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
One-Bedroom Queen Suite
2 Double • 398 ft²
Sleeps 6
+
You'll be directed to Booking.com for availability & pricing
Studio Suite
2 Single • 204 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Two-Bedroom Suite
1 Queen • 495 ft²
Sleeps 8
+
You'll be directed to Booking.com for availability & pricing
Queen Suite - Disability Access/Non-Smoking
1 Queen • 398 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
RRRR
Reviews
3.8
Good(236 Reviews)100% verified reviews
3.8
Room was very clean and comfortable. Staff was very nice and friendly.
Nothing
3.8
Amazing food , well done
Internet
3.8
The bed was not clean. They did not have an extra comforter.
The Employeee was not approachable and they did not have enough comforters for all the rooms
3.8
Everything
I wasn’t aware that I had too pay another amount of money once I arrived
3.8
Breakfast good. Outside lounging nice. Suite was nicely arranged. Beds comfortable. Quiet room. Coffee available at all times.
Did not appreciate having to pay extra $150 "Fee" to Booking. It made the "deal" a lie. Extremely strong smell the whole 3 days (apparent attempt to cover up bad smell).
3.8
The property was okay and overall clean.
First the room smelled like old socks and did not smell clean. The glass tray was missing from the microwave. The room was not prepared for the number of travelers. When indicating that there would be 3 adults, it should have been clear that the sofa bed was needed. It was nit made up and There were no linens in the room to do so. When I requested linens I was told to come to the front seat to get them!!! I did NS was given king size sheets and ratty looking blankets Md no pillow or pillow case! When I needed extra towels we were repeatedly told some would be delivered but over the two days we never got any. Finally we were told they didn’t have any clean towels! Also the hotel appears to be housing displaced people. One man smelled so bad it made me gag! I will never stay here again! Has gone down hill from my previous stay a couple years ago. Very disappointed!
3.8
I overall liked the hotel and loved the room. I was there for work and the full kitchen with full fridge was very much appreciated. The little island to sit at was great as well. Fantastic room with more than I needed. If the price was a bit lower per night, I would be back.
Could use some minor updates with regards to fresh coat of paint, better water pressure in room. The hotel is located centrally yes, however, it is not in the best part of town. I am not sure what was going on but the clientele at that hotel was very questionable. I didn't feel the safest outside of my room so I did not eat the complimentary breakfast nor use the facilities. Not sure if there is some sort of low income housing that's occurring but at one point there was a gentleman who was clearly under the influence of either drugs or alcohol in the early morning who was half keeled over by the elevator. He did resume movement but then proceeded to knock over the hand sanitizer on the wall and could barely stay upright. Decided then and there I would take the stairs as to avoid an elevator ride with this gentleman.
3.8
They canceled are room on the drive their, for a family wedding after paying a month in advance.
3.8
I loved the size of the room
nothing
3.8
Location and room was great! Staff was very friendly and willing to help.
One of our shower drains was completely clogged, so we couldn’t use that shower at all. The tub up with so much water. One of the toilet handles didn’t work that well either.
3.8
Clean
The tub didn't drain
3.8
it was clean
no breakfast ,no coffee or juice. water was not even offered. That is the reason I booked the hotel for breakfast. I did not want to spend more money.
3.8
horrible experience and waste of money! sent request in never got reply from booking either! very disappointed
horrible
3.8
The breakfast was very good. Loved the variety, boiled eggs, scramble eggs, bagels, oatmeal, waffles, toast,, yogurt, cranberry juice and apple juice. No Orange Juice! Please have Orange Juice.
Had to make my own bed. No Service. Had to go and get tissue, kleenex and towels. Had to walk to WalMart. No Transportation was available.
3.8
The up keeping of the hotel, the size of the hotel and rooms have all the amenities you need to store food, cook refrigerate, the staff was great and very professional and knowledgeable!!!
The carpet had an odor like it had been cleaned but they definitely didn't put carpet freshener.
3.8
The suite was just what I was looking for.
underwhelming breakfast, and wished there was a hot tub.
3.8
Very accommodating, nice rooms.
It was all good.
3.8
i liked the fact the pool was open.
I didn’t like that my room smelled like a wet dog, and really bad in the kitchen. I told the staff and she told me she could get me room spray, so I asked can I have disinfectant spray!
3.8
I loved the size of the room. I booked a junior suite to host a party of 9 girls for a slumber party. Thankfully the girls were quiet and respectful. But the quality of the room was great!! From the small fully loaded kitchen to the nice bathrooms with Dove products to the soft pillows and beds!! I had an exceptional night of rest and enjoyed my stay very much.
The door stoppers don’t seem to work as well. The door swung open to one of the room and put a hole in the wall. I did notice multiple patches in back of the doors for the same reason and I do believe they took my deposit because of it. That put a damper in my thoughts of the place only because $250 is a lot when it’s not truly your fault.
3.8
it was very clean and very friendly staff very helpful. The breakfast was great!
3.8
nice place to stay
3.8
Size of room
Guest Washing machines were very moldy. Cleaning staff did not change bed sheets when request, after 10days of stay at that point in time.
3.8
The room was very clean and nice. The staff were all very friendly.
3.8
very modern and beautiful. it is in a great location. it met all my needs.
nothing
3.8
The property was nice. The room was decent.
Lack of communication and customer service. Overall experience was very poor.
3.8
Excellent
3.8
Not much offerings for breakfast except for eggs and packaged danish
Rooms could have been cleaner, cleaning service only every 4 days
3.8
clean and felt safe
enjoyed it
3.8
The 2 bedroom suite also has 2 bathrooms. That was a great surprise.
No housekeeping. We called front desk asking for housekeeping services, were told they’d send someone up, but they did not. Our 2nd call asking for housekeeping we were told no one was available. That was 2:30 in the afternoon. Paid a lot of $ for a great room & staff was not concerned about emptying garbage cans or providing clean towels. Sad, especially considering the price we paid.
FAQs
How much does this hotel cost compared to others in Michigan?
The average price for a rental in Michigan is R 3,844 per night. This rental is R 2,238 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Staybridge Suites - Benton Harbor-St. Joseph, an IHG Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Staybridge Suites - Benton Harbor-St. Joseph, an IHG Hotel. Enjoy the water!
Is Staybridge Suites - Benton Harbor-St. Joseph, an IHG Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Staybridge Suites - Benton Harbor-St. Joseph, an IHG Hotel?
We found 6 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.
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