Serela Cihampelas by KAGUM Hotels
Hotel in Bandung
3-Star Hotel
Reasons to book
Includes essentialsAir conditioner, Internet / Wifi, Parking and more
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About this hotel
Housed in Bandung, only 100 metres from Cihampelas Walk, Serela Cihampelas by KAGUM Hotels features lavish rooms with free WiFi access.
Amenities
Air conditioner
Internet / Wifi
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Map of Bandung
Available Rooms
2 Single or 1 King • 193 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
2 Single • 226 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
2 Single • 193 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
RRRR
Reviews
100% verified reviews
10.0
good services .. location very strategic
5.0
Not far from chiwalk
Lift so slow, still found out someone smoking in no smoking area.
1.0
only the location
the hotel like old property, i found some little cockroaches behind the tv and the wall, also bigger in the door. the pillow was deflated.
8.0
The location is strategic at bandung city
The lobby is a bit dark and smelly
1.0
nothing
bed sheets are dirty and have stains on it.
watermarks everywhere in bedroom.
carpets with hairs?!! clearly not cleaned!!!
moldy and smells horrible.
9.0
the location and the wifi was good
a bit dirty
6.0
Good location..and for security very helpfull
The room its very not clean like bedcover and pillow
6.0
The breakfast was ok and the location is also good near the lobby
The bed sheet is dirty a lot of stains. I don't know whether it's changed or not but my daughter sleep there and she felt itchy
1.0
The location is good, right in the middle of the Cihampelas shopping district, right across the Cihampelas Walk. Right next to the hotel is a convenience store. Parking space is limited, but there's free valet parking.
The hotel is unkempt. It shows its age. There were cockroaches in my room, and the hotel couldn't even provide bug spray. I had to get one myself from the nearby convenience store in the pouring rain.
1.0
NOTHING
If you’re about to book this hotel, PLEASE read and consider based on my experience.
I was driving throughout Java island and had a stop in Bandung, thinking I could get a moment to rest before continuing my journey. Mind that I took all pictures from the rooms as a proof of the points below.
-They don’t have a basement, an absolute hassle when you travel with cars. The parking area fits less than 20 cars approximately.
- During check in, they mentioned that there is IDR 100.000 deposit for the room keys. The card seems like it has been used for 1000 years already, full of scratch and was torn here and there.
- Prior entering the room, you can hear all people’s conversation from inside the rooms in the alley.
- The pictures they showed on the website or platform are COMPLETELY different with the reality. Safe to say it is a SCAM.
- The room smells really, REALLY bad. It’s like a humid abandoned room.
- All the room amenities are very old and used for a long time without any care, the tissue box is not proper for use even in your own house anymore. Tables are scratched and washroom is absolute disaster. Water stains are still on the metals and I don’t even mind skipping the shower because how bad it was, too scared to use the towels also.
- The bed is SUPER terrible, blood stains and other mysterious stains on the mattress, sheets and duvets. I found hairs on the linen folds and felt very ITCHY here and there when I lay down.
- They don’t even care to vacuum the carpet at all. It’s all dusty and was badly torn and stained.
Had to ask for rooms change because I can’t even stand for 5 mins inside. They changed it with quite similar disaster rooms, only the ac is colder. My room had no key card access so they gave me ancient manual key. The guy mentioned that the smell in the room is because there’s no window so there’s no proper circulation (absolute ridiculous excuse, you’re not the only hotel without open windows).
3.0
The only things is location ,room toilet cleanlineas is the worst
Cleanlines room toilet bed all about the hotel are at worst condition, cockroach all around playing hide and seek in the room & bathroom, fungus and smelling toilet
6.0
i feel fooled by the photos. from the moment we entered the room, it was obvious that the carpet hasn’t been vacuumed for a long time. the room also wasnt as big as the photos. but the others were fine. the parking lot is so small but they have valet servcice
4.0
Great location.
No hot water in the bathroom. I found cockroach on the carpet.
4.0
The location is exactly in the front of Cihampelas Walk Mall.
I enjoyed my time walking to the mall and back to the hotel to spend my leisure time.
• The bedsheets smelled bad.
• No sandals in the room.
• The bathroom was dirty.
• The speaker in the hallway was very very TOO loud, even after I asked the staff to lower down the volume.
• Some TV channels were blurry.
• The doorknob was broken so bad.
2.0
Good location
Safety and cleanliness very poor
3.0
Just good location
Dirty bath room and smell
2.0
the location was easy
- the bathroom was so smelly and dirty. even after i washed the walls and floor with soap, it was still smelly
- the carpet inside the room was dirty
- the pillows and the bed sheet were smelly
- the room smelled so bad
3.0
just the location
everything inside the room is dirty the bed sheet the pillow the blanket the carpet well almost everything. luckily we always bring our own😅. cockroach and mosquitoes are everywhere ow my. We will never ever stay here again. About the price we know that its cheap, however there are some hotels with the same price that can maintain their cleanliness.
1.0
the access to Cihampelas Walk Mall
we got a very dirty room. we booked 3 rooms and we are placed far from each other. the floor is very dirty and it smelled very bad and smoky. totally not recommended. the shower is broken, the air conditioner isnt working. all of the things we got except the near access to Cihampelas walk. we even cancelled our stay and move to other hotel with NO REFUND. we dont sleep there. we just stayed for like several minutes and we decided to move to another hotel.
7.0
Great location. The hotel was located in front of ciwalk mall and surrounded by local shops. The breakfast was also tasted good.
The sheet was dirty. The room was not in good condition. The lightning in the room was not bright enough.
FAQs
How much does this hotel cost compared to others in Bandung?
The average price for a rental in Bandung is R 697 per night. This rental is R 205 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Serela Cihampelas by KAGUM Hotels. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Serela Cihampelas by KAGUM Hotels pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Serela Cihampelas by KAGUM Hotels?
We found 7 amenities for this rental. This includes air conditioner, internet / wifi, parking, laundry, and balcony or patio.
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