El MaPi by Inkaterra
4.2
Excellent(380 Reviews)Hotel in Department of Cusco
4-Star Hotel
Reasons to book
Free cancellationFull refund if you change your mind
Includes essentialsInternet / Wifi, TV, Hot tub or spa and more
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About this hotel
Situated in the heart of Machu Picchu town, the stylish El MaPi offers organic gastronomy and contemporary rooms. Rates include breakfast buffet and la carte dinner. Free Wi-Fi is available in public areas.
Amenities
Internet / Wifi
Laundry
Hot tub or spa
TV
Map of Department of Cusco
Available Rooms
2 Single or 1 Queen • 322 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
2 Single or 1 Queen • 215 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
RRRR
Reviews
4.2
Excellent(380 Reviews)100% verified reviews
4.2
Die Lage mitten im Zentrum, unweit vom Bahnhof und zum Bus der einen zum Machu Picchu Eingang bringt
Leider ziemlich enttäuschend, ein paar Punkte waren bspw.:
- Ich hatte meine zwei Touren zum Machu Picchu über das Hotel gebucht, weil ich mir dadurch höhere Qualität versprochen habe, das war leider nicht der Fall: mein Guide kam eine Stunde zu früh, sprach absolut nicht mehr als 1-2 Sätze englisch, wir konnten uns kaum verständigen und das für unglaubliche 300 Dollar - da darf man mehr erwarten (der Guide war sehr nett und bemüht, aber es waren einfach zu große Sprachbarrieren).
- das Hotel-Personal, insbesondere im Restaurant sehr unfreundlich und schlecht ausgebildet und alles andere als hilfsbereit
- es gab nur mini kleine Handtücher, kein Duschgel…
- Besuch des Wellnessbereiches muss extra bezahlt werden
- Das Wifi Passwort wurde nach einem Tag einfach geändert ohne es den Gästen mitzuteilen
- Frühstücksbuffet war an beiden Morgenden halb leer, kein Wasser, kein Orangensaft, kaltes Wasser für Tee
- An beiden Abenden war die Suppe beim Dinner kalt
- Gepäck stand einfach im Gang rum (Hoteleingang war ebenfalls nicht gesichert, jeder konnte die Hotelanlage betreten)
- der Einlass zum Abendessen war hingegen wie eine Sicherheitskontrolle und hat ewig gedauert und war aufgrund des unfreundlichen Personals kein schönes Ende des Tages
- Sehr kalte Plastik Stühle beim Dinner und Frühstück
4.2
great location and lovely clean room.
guy who picked us up at the train station could have smiled at least once. we had dinner and breakfast included and both were not good at all. dinner less than mediocre - cold food, wrong dishes served. Breakfast was not good and they didn’t replenish the Buffett. Don’t get the dinner included package there are tons of restaurants outside the door.
4.2
Very helpful staff, these people are gold!
If you take low floor, there will be no view; we had upper floor and was ok.
4.2
Great location - just besides the airport and thus perfect for early flights. The staff provided heater upon request and it makes the room warm
Room is super cold and aircon is not working. The heater is only provided on request. The water for shower is also on cold side
4.2
great location -nice dinner and breakfast included
you should provide a couple more towels
4.2
This is definitely the place to stay in Agua Calientes! Beautiful spa with reasonable prices.
4.2
very clean, great location, super nice staff at the front desk, they immediately helped when one of our group needed a doctor (arrived within ten minutes!)
we waited more than 45 minutes to get a glass of water on our first night, the starters arrived only after around 70 minutes of waiting, even though the restaurant was close to empty. This is something that really should be improved (waiters didn’t seem to care).
Rooms are very hot during the day, which made it hard to get some rest
4.2
the spa was nice, the food was good, the staff in the restaurant were nice and attentive
the receptionist got my spa appointment wrong after 8 calls trying to book it. the spa is an additional cost to the room. our room was infested with mosquitos as were the halls, I complained every day and nothing got done I ended up covered in bites and had dead bugs in my room in the morning.
4.2
Clean
Staff front desk, lunch and bar areas needed more training ....Julio our dinner waiter on the other hand, made up for all the bad...he was top notch and friendly 👌..Noisy morning/night line every morning for people trying for entrance tickets to machu picchu.
4.2
the design of the hotel, the staff, the location, the restaurant.
bad odor in our room’s bathroom.
4.2
Pleasant large hotel in Machu Pichu Pueblo. Modern facilities. Breakfast and dinner included in the price
Our room had a fair amount of noise from a nearby bar. Fortunately it quieted down by 10 (since we had an early bus)
4.2
The ambiance was perfect. It made you feel so relaxed surrounded by nature. Service was great and the room was comfortable. The restaurant had a great view and the food was amazing. They also provided a complementary drink voucher which alled me to try the pisco sour. They pick you up from the station, help with your bags. They also can meet you at the station with yours bags on departure. Amazing stay.
All was great
4.2
central to everything, wonderful
hospitality
4.2
Clean and calm athmosphere. Spa was nice extra.
Breakfast was a big dissapointment compared to other hotels in this prize range (bread Selection was poor and it was dry, no option to order eggs or anything else, only two options for warm dishes, no granola with yougurt etc).
Also the room was guite cold & moist, there was no adjustable aircon or heating.
4.2
Provide separate shampoo and conditioner rather than combined one :-)
4.2
The spa facilities
Excursions
Communal areas bar and dining were staffed with extreme attention
Also with the start of the covid19 restrictions my flight was cancelled. With my limited spanish the staff at reception were absolutely amazing in helping to schedule another one.
Something out of human control is the weather of which I understand. However, unfortunately my room wasn't equipped to deal with torrential downpours of rain and flooded several times.
Happily no personal belongings were damaged and the staff were very prompt to rectify the issue.
4.2
Nice and clean , great dinner and full breakfast
Under construction
FAQs
How much does this hotel cost compared to others in Department of Cusco?
The average price for a rental in Department of Cusco is R 815 per night. This rental is R 288 above the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at El MaPi by Inkaterra. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is El MaPi by Inkaterra pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at El MaPi by Inkaterra?
We found 4 amenities for this rental. This includes internet / wifi, laundry, hot tub or spa, and tv.
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