The Regency Suite
4.3
Excellent(86 Reviews)Apartment in Plymouth
Reasons to book
Free cancellationFull refund if you change your mind
Great for petsBring all your friends and family, even the furry ones
Includes essentialsPets allowed, Kitchen or Kitchenette, Internet / Wifi and more
About this apartment rental
Situated in Plymouth, 2.1 km from Devil's Point Beach and 400 metres from Plymouth Hoe, The Regency Suite features accommodation with free WiFi in a historic building. This 5-star apartment offers a lift.
Amenities
Pets allowed
Kitchen or Kitchenette
Internet / Wifi
Dishwasher
TV
Map of Plymouth
Available Rooms
Deluxe Apartment
2 Single • 1 King • 1 King • 1291 ft²
Sleeps 6
+
You'll be directed to Booking.com for availability & pricing
RRRR
Reviews
4.3
Excellent(86 Reviews)100% verified reviews
4.3
When we arrived the first property hadn’t been thoroughly cleaned. You might think this would lead to a bad review however the customer service we received from out of hours staff was exceptional. We were moved and transported in the staffs own car. Really took the stress off what had been a horrible journey from Sweden. Can’t rate customer service highly enough.
Even though we stayed in a much better location the first property was also high quality and would have been everything we needed.
4.3
The beds were great. And the bathrooms lovely
Some of the lounge furniture could do with some tlc
4.3
Location was fine and smooth check in, property is well renovated, clean bed linen, there is an elevator
Extremely dirty floor. I understand it’s the UK standard to walk in shoes, but I still expect the floor to be clean when new guests arrived. It ruined our stay as we were traveling with a crawling baby, so instead of enjoying apartment we had permanently hold a baby. I was not able to clean the floor by myself as it was so dirty that required extensive cleaning with strong washing liquid. Communication with staff takes too long so it was not really possible to request proper cleaning (and honestly I doubt the carpet can be cleaned within one day to be dry)
When we just came I did not notice and put a baby on the floor and in ten minutes he had his knees and hands all black and oily!! Awful.
Accommodation is not really suitable for long stays, created for short term rent, it looks really nice, but some things are done just to shine: door handles are super inconvenient, too big to be safe, so we hit fingers a lot.
To sum up, I would not stay here again
4.3
Amazing property, super surprised at the size of the rooms and accommodation.
Some things could improve, more of the maintenance aspect, but overall can’t complain.
4.3
Spacious and well appointed as long as you didn't want to cook.
Little bits I had to clean ie something had been spilt on the sofa, crumbs on the floor and a bit of black mildew in the shower.
4.3
Very nice, cracking property
Great, lovely place
4.3
Please be wary of staying here. You have to pay £150 deposit on arrival which they are refusing to refund me on a false accusation. They also tried to charge £46 for additional linen when we did not order this.
4.3
The apartment was cleaned.
It is in good area and walking distance from city center.
The suite is not suitable for families with babies and with buggy. Lift is not big enough.
We checked in half an hour early and we still had to pay £10 extra even though the apartment was ready and there were people working in the office. Also we got deducted £3 from the deposit for management fee although we already paid for the room through booking.com so I am not entirely sure how many fee we ended up paying.
Our main key apparently was broken and therefore we could only get in the apartment from the lift ( with kids and buggy was a difficult task) and we were told about this after making all those "extra payments". Not great customer service.
4.3
Staff were lovely!
The gate in the lift was very heavy!
4.3
Very good communication and easy check in. Helpful staff but not intrusive. Very good value for the size of the apartment and had everything we needed.
Nothing!
4.3
Fantastic stay an will recommend.
4.3
Location was great, a short walk up the road and you find yourself at the iconic Hoe, city centre was a short walk in the other direction. The apartment was kitted out well.
I expected to be met at the property but instead had to walk to a separate reception location to collect the keys/door code.
A few of the fixtures and fitting were showing wear and tear: the en suite bathroom units were tatty and vinyl flooring lifting, several of the floor tiles in the main bathroom were cracked, the under counter led light strips were coming away from the counter, decorative finish on window frames and skirtings were peeling and generally could do with touching up in a few places. The wireless internet transmitter was hanging from its ethernet cable in the hallway, the double-sided tape having given up its adhesive qualities. These are all just small things but noticeable for a £250 per night apartment.
4.3
central to everything
shower didn’t work in main bedroom. hairdryer box empty.
4.3
we love the property it suits our family as we can all stay together in comfort
n/a
4.3
modern decor, very clean and luxurious.
The feet on the sofas. During our stay we all managed to hurt ourselves. My husband caught his toe and we believe it to be broken. There is a smallish gap to get past the sofa to the dining table and the foot of the sofa sticks out a lot further than you would expect. It is a hazard.
4.3
Spacious and clean apartment
Limited parking
4.3
Had penthouse suite was amazing & excellent price
Nothing we didn't like about it !,
4.3
Spacious, very comfortable and great for staying with the family.
4.3
Location
No cooling system. Temp inside was 30 degrees. Sitting on plastic chairs. Very uncomfortable
4.3
Very central position. Spacious apartment.
Pillows uncomfortable /lumpy.
4.3
Pub next door. If you had Windows open at night there was lots of shouting etc at kicking out time. And glass all over pavement in the morning.
4.3
Good location
Loo roll
Gum on the banister, lack of cleaning
Pans that don’t work on the induction hob
4.3
Location was just what we hoped for,, walking distance from all of the main parts of Plymouth. The accommodation was perfect in everyway and we would definitely use this accommodation again. The sound proofing definitely works as we couldn't hear anyone in any other apartment. The staff were very friendly and helpful on arrival.
4.3
Loved the character of the property!! Reception staff were lovely!! Property was immaculate spacious and beds extremely comfortable!
It was very hot when we first arrived and the windows wouldn’t open very wide... although I do appreciate fans we’re provided!! Pans were not compatible to the induction hob so therefore that was a very small issue but reception were happy to help when we notified them.
FAQs
How much does this apartment cost compared to others in Plymouth?
The average price for a rental in Plymouth is R 2,292 per night. This rental is R 253 less expensive than the average.
Is parking included with this apartment?
Parking is not specified as an available amenity at The Regency Suite. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is The Regency Suite pet friendly?
Yes! This apartment is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at The Regency Suite?
We found 5 amenities for this rental. This includes pets allowed, kitchen or kitchenette, internet / wifi, dishwasher, and tv.
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