Comfortable room with magnificent view of the mountains from the balcony. Big bathroom with good shower. Good breakfast and exceptional catering staff.

The desk is not often manned, but there is a phone available to call reception who comes in 5 minutes.

very friendly and helpful staff, nice hotel, great location, really nice room design (we booked the King Deluxe room)

The toilets in the king deluxe room have no door or wall. While it’s one thing to have an open shower, the toilet should be ideally behind a wall or door. else it’s rather awkward

Super friendly staff, great location, ski in, ski out.

Great location, breakfast, room with a view of the mountain, layout- ski equipment room at the back that leads directly to the snow. The honesty kitchenette was great if you wanted a late night drink with friends. Shower was hot with great pressure. Spa, sauna and steam room downstairs. Pick up and drop off to the car park. Organised guest pass for car park discount.

This is not a criticism but there is no restaurant if someone wants this but there are lots of restaurants on your door step.

V good breakfast (self-service buffet)

Requested twin beds but found a double in the room. Only when I asked about a sofa bed did the receptionist offer to make up the sofa bed. Lack of flexibility at the reception - the standard answer was "it is like this or done like this here!"

Breakfast was great and hotel location superb

Ski in/out - great location. Delicious buffet breakfasts (homemade Bircher muesli, fruit, fresh croissants, eggs, bacon. Something for everyone). Free hot drinks in a great lounge area with tables and seating and an “honesty” bar. Plus a fridge for guests to use. A huge heated boot room. We loved the spa after skiing!

No restaurant on site so you have to eat out every night.