very spacious, comfortable beds, lots of towels, everything you needed. fabulous location. the owner was very accommodating, & came right away when we had a problem with the heating system.

Very centrally located, close to shops, restaurants, etc. Good communication with manager, easy entry to property. Spacious, lots of storage options, two bathrooms, plenty of room for family of four. Manager came to change sheets and exchange towels halfway through stay.

Very loud area outside and windows aren't at all sound proof. Construction in building across the street starting at 5:30am. Bring earplugs if you are a light sleeper. Property is very chilly and no blankets. Couches in living room are in pretty bad shape and covered by bedsheets to sit on and back cushions are covered by pillow cases. Not a HUGE deal but upgrading the couches would make this place almost perfect.

Lisbon is a beautiful city and the location was convenient. They provide a crib on request for my baby and a roll away bed.

Where do I start. It's pretty loud in that neighborhood and the sound carries in the apt. We didn't get check in instructions ahead of time, which caused a real problem when we arrived late to check in. The property manager sent two "friends" to collect the vat tax the night we arrived after everyone was asleep. She didn't let us know she was sending someone and the girls she sent unlocked the door and walked into the apartment. It was intrusive and more than a little disconcerting. I couldn't understand why it couldn't wait till normal day hours. It was 12 euro, so the showing was excessive. Next, the couches that look so nice in the photo? Completely deteriorating. There were white sheets over the couches in an effort to make them look nice, but underneath, the white pleather was flaking all over the place, not safe for anyone to breathe, particularly small ones. No extra blankets or pillows in the cabinets, the apartment is cold. Put some rugs out and paintings to warm it up a bit, while at it, replace the couches. It's disappointing, this was as expensive a rental as you might find state side, but sadly, the quality was not there. The apt is a cash cow and to be so desperate for 12 euro...I'd say they have fallen on hard times indeed. There is something strange happening here.

location was super convenient to everything in the old city. we were able to walk everywhere we wanted anted to go. there was an abundance of taxi/ tuk-tuk/ Uber options. lots of food and drink options. Rachel was incredibly hospitable and accommodating. she was very responsive. we would absolutely stay here again.

The check in and out process was absurd. There was not front desk or alternative contact to the property other than the host. a $100 Euro Cash deposit was required. The host could not meet us at check in, so we went out on the town to explore. The host then required that we come back to the property to give her the cash deposit. It basically ruined our day and made us late for a dinner reservation.

The deposit for damages should be included with the normal bill. You have our credit card on file, so I don't understand the need for an addition CASH deposit. We stayed of four other "Booking.com" locations while in Portugal and did not encounter this level of frustration.

Location is fabulous. The layout is great so that the bedrooms are away from kitchen and living room and there are doors to kitchen and living room for sound control. Clothes washer/dryer combo is really convenient.

A little noisy at night but with the windows and shutters closed was not too bad.

Central location Accessibility for sightseeing entertainment restaurants shopping transport Near Metro..so handy when wheeling luggage Spacious 2x toilets (great when sharing with others) Facilities Spotlessly clean Beds so comfortable Beautiful towels Well equipped kitchen Washer dryer meant we could do some laundry!

Building works across the road. Deposit and Tourist tax had to be paid by bank transfer..

The location was perfect close to sites and shopping mall and metro. Rachel was helpful and friendly. I will definitely stay there again.

Nothing everything was perfect

Huge lounge room with lots of space. Great location.

Large, comfortable property with great amenities including air conditioning and lift. Useful bits and pieces in the kitchen such as cooking oil, tea bags, sugar etc. Check in and out was great with very friendly and helpful owner.

Nothing. It really was great.

Great location, clean and lot of space.

the location was terrific—close to transportation and to many nice parts of town.

location and cleanliness

n/a

Very comfortable and centrally located!! The apartment was very spacious and clean. Host Rachel was very helpful. We will surely come back again!

the location was perfect, there was plenty of space Really nice and kind personal (Rachel) that received us even that we came very late, thanks a lot 😊

there was a lot of noise through closed windows from traffic and the street in general The living room seemed empty, a coffee table with the couch would have been nice, so we did not really use that area even it said there was room for 5 I’m not sure how that should have been possible

Perfect Location Cleanliness++ Host/ service Very modern well-equipped apartment Good Wifi with Smart TV to which we connected of phones and we able to watch Netflix 5 mins walk from all major city centre attractions and Tour Bus/ tram and river cruise stops Highly recommended

Nothing

The location was excellent. Couldn't be better. The bed in the rooms were excellent. Super clean and comfartable. The host was also very nice and kind. I and my family enjoyed the stay.

Accommodating with several people especially with the family it would have been better if we had two showers. However, we managed it anyway. For short stays, it is not a big deal.

Lovely spacious apartment. Great location.

best location you can get in lisbon. very nice appartment, clean and in quiet neighborhood.

the mandatory security deposit and the owner checking the appt in front of you at the check-out is a disgrace.

Great appartment

Loved the apartment, easy communication and access. Key pad was wonderful and plenty of space, well organized and new.

AC unit had to be adjusted nothing major.

Location was perfect. Near EVERYTHING including the metro station. The apartment is exactly as shown in the pictures. Clean, plenty of space, easy access. We definitely recommend

There were two toilets but only a single shower (there were 4 of us)

Beautifully furnished, very comfortable and clean. Fantastic location!