From the outside and exterior, very aesthetic and contemporary. Location excellent for everything within the walled historic city center.

The standard of the hotel staff from the inside out was horrible!! They didn’t respond to requests, were unfriendly (for Colombian people that’s hard to believe) and, overall, just didn’t come close to any sort of value for price paid.

El hotel está muy lindo y bien ubicado en el centro. Los cuartos bastante bien, cómodos y limpios. Los desayunos ricos. La pasamos excelente y lo recomiendo. Precio-calidad muy bien.

Hubo un poco de ruido en la noche porque está al lado de la plaza del reloj donde hay muchos bares.

Hotel maravilhoso e super bem localizado. Fica em um prédio histórico todo restaurado e muito charmoso. Aquele tipo de lugar que você se sente bem em estar. O quarto é espaçoso, limpo e tem tudo que é necessário. O banheiro é todo dividido/separado (pia, box e banheiro independentes), o que facilita bastante o uso por todos. Estávamos em família de 4 pessoas e foi muito conveniente. O café da manhã e o local do café é sensacional. Tudo gostoso e o ambiente é lindo e charmoso! E o hotel ainda tem um rooftop sensacional e imperdível! E um restaurante peruano no mesmo prédio. Ficamos muitíssimo satisfeitos por escolher o Santa Catalina!

La ubicación, la terraza, el desayuno y la atención

Estuvo todo bien

The architecture was beautiful, the lobby was very inviting and the staff very friendly.

The air conditioner could be a bit better (dehumidifier function as the room was damp).

Me gustó la ubicación.El servicio y la atención de los empleados. Por lo demás excelente.

El desayuno nos parecio poco especialmente la fruta y no estaba fresca. El hotel en sus habitaciones tiene humedad, falta más ventilación.

La terraza

La habitación muy pequeña, mucha bulla de la calle,desde temprano estaban trabajando y retumbaba los golpes del martillo en la habitación, el ascensor siempre estaba lleno y solo había 1 los pasillos sin decoración , desayuno demasiado básico.

Todo estuvo perfecto, la ubicación excelente, el chico de recepción se portó sumamente amable y nos ayudó muchísimo

Everything

Everything

Da localização e do atendimento dos funcionários. E o café da manhã, que a princípio era limitado, porém como na reserva não mencionava nada disso, reclamei e fui prontamente atendida com café maravilhoso.

O sistema do café da manhã a lá carte, e acho que as instalações do quarto poderiam ser melhores , já que o valor da estadia é relativamente alto.

L'emplacement, le rooftop, la chambre et le personnel! Tout était parfait!

Rien

Muy buena ubicación. Instalaciones muy cómodas. Hay una terraza en el último piso con un buen bar , piscina y una linda vista.

ac was great

2 in 1 shampoo/conditioner was so bad was ripping my hair out (bring your own), right in the most touristy area people hounding you to buy things the second you exit the hotel

A acomodação é incrível, localização excelente, e o Staff faz toda a diferença na permanencia... desde a recepção sempre muito solicita e simpática, até a equipe do restaurante, atendimento excepcional. Uma menção honrosa ao café-da-manhã... uma delícia! =) O passei que o hotel vende para Marlin é top... se tiver pouco tempo em Cartagena, super recomendo esse passeio de 1 dia...

Sinceramente não houve nada ... o hotel é realmente muito bom... recomendo super!

It was clean, the room where pretty, confortable and large. And the facility were beautiful and well kept

La amabilidad del personal y el restaurante

Relación calidad / precio

Walking distance to everything

The pool water could of been cooler

Location is perfect for our trip as we were there tor a wedding. We loved waking everywhere. Staff was super attentive and al ways happy to help with our requests. Room was clean and spacious. Best part is that we even had an upgrade to a suite with a balcony with view of the clock tower.

Room, location, breakfast

Nice beds, clean, good location and nice rooftop

Because of the location it’s too noisy at night

Modern with colombian accents, clean, excellent service, excellent location. It has air conditioning which in July, to me, is really appreciated.

Nothing comes to my mind. It is a very good hotel.

Close to everything, great view of clock tower

Unfortunately the suite next door was being remodeled and they began 7am sat morning. We were forced to wake up.

Perfect location. Walked everywhere we wanted to go. Food was great, staff extremely nice, helpful, spoke English very well which made communication very easy. Best breakfast I've ever had included with stay. Will definitely go back again hopefully soon!

Elevator was small and hot but that's it. Everything else was perfect.

The location is good, hotel is pretty clean and staff were friendly.

The bathroom floor was very slippery when it’s wet. Please be careful when you are entering after someone had a shower.

great location