Gorgeous Location! And beautiful home, but Nobody is taking care of it!

I paid for a cleaning fee when the place was filty including dead roaches, used hypodermic needles, and the bedding not being changed since the previous guests. We also had to wait outside because someone was still in the home past our check-in time. I left the home cleaner than when we arrived! So basically I paid a cleaning fee just for me to have to wipe down everything myself. I was told because of covid restrictions, we had to arrive much later in the day. How does that make sense when everything had not even been clean! There was also 1 less bed than advertised!