The service on the phone was kind and helpful. we were contacted about the room we booked needing repairs and offered another room instead.

When we arrived, the room cleanliness was not up to what we were expecting and the time for someone to come to correct this was too slow (more than 1.5 hour).

Room only, booked this last minute as was staying at Hotel Sofitel, Lyon for 2 nights which was recommended to us by an acquaintance who booked it for us and thus we stayed up on his recommendation. Sofitel is far from a 5* hotel - lovely lobby but don't let that assume its the same throughout the hotel, despite modern and contemporary the rooms are not. They are old and really need a reconstruction. Back to MiHotel, I literally booked this the prior afternoon - needed somewhere central near to my friends. Got the instructions though the payment mode to the MiHotel Comte was not so straight forward - in the end I got there and the details for accessing the accommodation were given. The apartment was easy to find but the the electronic access took a bit of time to work out. Accommodation was spacious, had everything you needed if you wanted to have a bit of self catering. Ample room.

Only issue was the WIFI/TV and entertainment - I remember some difficulty as had to connect the system myself and in the end I have up on the WIFI which wasn't working. Luckily I had my own data service. I gave a lower rating for facilities as wifi is quite an important thing to have. Other than that the rating for the apartment would be higher not withstanding the wifi.

MiHotel Comte was like a beautiful oasis in the middle of town. The room was large and beautifully decorated, the bath was comfortable and a nice touch for a hotel room. Would definitely stay again.

Not a bad thing, but just be aware that the code for the door will not work until 5pm on the dot. We arrived with our bags at 4:50, hoping to just out our bags in the courtyard and weren’t able to access it.

The suspended mezzanine with 2-3 persons sleeping quarter is ingeniously organised. The apartment is the work of a good architect and interior decorator that transformed the space in a stylish, ample and interesting accommodation. The space is equipped to receive in-room service. It’s clean and well fitted. The latest in electronic command wall consoles adds to the modernistic lay out.

The design choices are stunning and the categorisation of this accommodation is difficult. The reliance on in-room service makes it less of a place to stay for a longer than a weekend.

Location the and the nice interior design.

The mirror is not above the sink.

Very nice and comfortable place. I would certainly advice everyone to go here. Friendly staff (by phone) and perfectly located in the city center.

The name suggested this is a hotel while it was a serviced appartment. I personally didn't like the fact that they called to ask to finish the payment procedure by phone while this could have been arranged directly through booking.com. You also need to send them a copy of your ID and Visa card before arrival (given that there is no reception).