Our stay at "The Haunted Hotel" during Mardi Gras week was nothing short of incredible! From the moment we arrived, the exceptional staff made us feel right at home. Their welcoming and helpful demeanor truly enhanced our experience, and Christina, in particular, stood out as super helpful. She went above and beyond to make sure we had everything we needed, from providing insightful tips for activities and restaurants to being readily available whenever we had a question or request. The location of the hotel couldn't have been better. Nestled between the vibrant Bourbon Street and the lively Frenchman Street, it struck the perfect balance, allowing us easy access to the best bars and attractions without being overwhelmed by the crowds. We stayed in room B5 in the lower courtyard, which was not only comfortable but also conveniently located for enjoying the courtyard during the hot weather. The hotel's ambiance perfectly complemented the spirit of New Orleans. Embracing the history of the New Orleans Axeman, the atmosphere was both intriguing and welcoming. Despite being in the midst of Mardi Gras festivities, the street itself remained quiet and safe, providing a peaceful retreat when needed. Our room exceeded our expectations in terms of comfort and amenities. The spacious bathroom with twin sinks was a nice touch, and the bed was incredibly comfortable. We appreciated the fridge for keeping our drinks cold, the coffee machine for our morning pick-me-up, and the large TV for unwinding after a day of exploring. The highlight for us was the expansive courtyard, which offered a cool respite from the New Orleans heat. It would undoubtedly be the perfect spot for pre-drinks with a larger group. Thanks so much! - Gavin & Megan

We honestly couldn't find anything to fault during our stay - everything was fantastic! If we were to suggest one improvement, it would be to consider adding some additional coat hooks around the room. During our week-long stay, there was a particularly rainy day, and having extra hooks would have been convenient for hanging wet clothes separately from our dry wardrobe items.

The staff are absolutely amazing. Due to a booking issue, we thought that we were out of luck in regards to needing two beds. The staff went above and beyond. We were first pleasantly surprised at their response time and friendly, welcoming personalities. These ladies were always smiling! Then, they stepped up in preparing the room for an extra bed. The booking issue was the booking sites fault and not theirs, but they still took it on and fixed it! The entire time we felt as though they genuinely cared about not only our time at the hotel but also throughout the whole city. The rooms were clean and beds were comfy. Location, location, location. We were in walking distance of everything within the French quarter. As three young people looking to wobble back to our room, it was very easy to make it back safely. We will be back!

Love that it was gated. Felt safe.

Bed was too hard for my liking. Woke up sore.

Very good presentation staff and guess was great I will stay again.

It was great keep up the good work

The staff was friendly It was very clean

Did not have a restaurant or cafe

Staff was wonderful and made every attempt to make our stay as fun and accommodating as possible.

If you're looking to stay in a place with a relaxed haunted vibe right in the French Quarter, this might be for you. The microwave, fridge and coffeemaker in the room were handy too. Otherwise I found this a very underwhelming stay, not worth the price. The rooms were old, the floor was slanted and it all felt rather fragile. You could hear other guests coming and going in the evening. The main AC unit was in the courtyard not far from my room and it is so loud, turning on every 10-15 minutes and then whirring, I had to wear earphones or earplugs - didn't make for a quiet night in. There were air fresheners with a weirdly sweet smell throughout the corridors which was bothersome. There are not enough lights nor plugs in the room, especially if you have an adaptor. There was no one at my arrival to greet me and I couldn't communicate easily with the host pre arrival. There is no housekeeping. Although the coffeemaker and the complimentary coffee were nice. I think this is closer to a two star place, not three starts.

The rooms were old and the floor was slanted. You could hear other guests coming and going in the evening. The main AC unit was in the courtyard not far from my room and it is so loud, turning on every 10-15 minutes, I had to wear earphones or earplugs - didn't make for a quiet night in. There were air fresheners with a weirdly sweet smell throughout the corridors which was bothersome. There was no one at my arrival to let me in the property, and I couldn't communicate easily with the host pre arrival. There is no housekeeping. Although the coffeemaker and the complimentary coffee were nice. I think this is closer to a two star place, not three starts.

I like the concept

A lot unfortunately. First, there was no instructions sent on how to get into the hotel. You must call for a code for a lockbox. Secondly, there were two bags of trash in my room seemingly forgotten by the maid. Third, there was no one present to check me in or out. Fourthly, the bed was high in the air and rock hard. I was ok but my mom really suffered and she was the reason we were there. We did capture an orb and had caught EVPs